Trusted Agent profile · Chester, Cheshire
Verified
★★★★★
228 reviews across 2 platforms
3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
Part of Beresford Adams, see every office.
Beresford Adams's office in Chester, Cheshire, at 3 Friarsgate, is rated 4.5 out of 5 across 228 reviews on two platforms, including 227 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service from first phone call to moving in ..... and after. Proffesional, friendly relaxed atmosphere. Laura and Richard could not have been more helpful. Highly satisfied with everything. Happy to reccommended to anyone. Thank you
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleLindsey was really helpful with everything! An absolute star!
Thanks Jay, for your 5* review. Great you had a positive experience with Lindsey at Beresford Adams. Best wishes, Tracey.
5/5
GoogleFantastic experience with Chris Hassett, could not do enough for us in arranging our mortgage. He was attentive and always available to help when we had questions, especially as we were first time buyers. I would highly recommend his service to anyone buying a house, he is extremely personable and went above and beyond for us.
Thank you for this great 5 star review for Chris and the team at Beresford Adams in Chester. I am pleased to read that Chris was able to deliver an exceptional service to you. Best wishes in settling in to your new home. Kind regards, Sarah.
5/5
GoogleWe were so pleased we contracted Beresford Adams to sell our property. Professional from start to finish, valuation close to accepted offer and the complete service well worthwhile the investment. Thank you
5/5
GooglePurchase new bungalow and Jess in the Chester branch looked after us from start to finish, the service we received with nothing but amazing. Well done Beresford Adams and Jess for looking after us.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much for the team. Really appreciate the communication is so clear. Staff are all approachable.
Thank you for taking the time to share your experience and for your wonderful 5* review Belle! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service for a successful sale of our house in Chester. The staff are very professional and always extremely helpful. Highly recommended.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a first time ever experience Stepping inside was the best step ever.. helpful...patient with my lack of knowledge, great clear no pressure advice... no worries to big or to small that couldn’t be solved .Great service great cup of tea and wouldn’t hesitate to recommend to anyone..
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleI dealt a lot with this estate agent when purchasing a property.The communication was exceptional and they are highly responsive to calls and emails.They gave good advice as well as constantly keeping me updated throughout the entire process.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleTruly pleasantly surprised. Great service from Beresford Adams who sold my late father's house within days at a higher price than I had ever expected. Staff have kept me informed at every stage and have answered all my many questionsPositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am separating and under loads of stress, but you guys were just perfect, extremely quick helping me to get my new home smooth and without stress. And thanks for the flexibility as I had to change dates couple of times.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleAbsolutely fantastic service from start to finish. Staff were always contactable and alleviated any concerns very swiftly. Nothing was ever too much trouble. Special mention must go to both Katrina and Amy who have been fantastic with us throughout. Couldn’t recommend highly enough.
Thank you Dan for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
5/5
GoogleI am separating and under loads of stress, but you guys were just perfect, extremely quick helping me to get my new home smooth and without stress. And thanks for the flexibility as I had to change dates couple of times.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleThank you to the team at BA Chester and CCS for your personalised support, approachable style and efficiency in helping my house sale to progress so smoothly. Thoroughly impressed and delighted to leave a 5 star rating.
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleLack of Communication throughout my tenancy. i moved out of the property on 8th August and the Landlord text to say she was happy with returning my deposit. i did not receive any correspondence from Beresford Adams. i called to find that i …
Dear Adam, thank you for taking the time to leave a review. I am sorry for the delay in the return of the deposit. All feedback is used to continually improve our service and your comments will be passed on to ensure lessons are learned from this. Many Thanks
5/5
GoogleExcellant service with very positive staff. Competitive fee structure with legal support from their managment package. Easy to deal with on a personal basis. Very contractual in looking after landlords best intetest.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI let my property through Beresford Adams and have done for many years, I cannot praise them enough. Always go above and beyond and provide a first class service from the let process to the property management.
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
5/5
GoogleOur parents house was put on the market on Monday morning and an offer was accepted by Thursday amazing customer service and so professional even in these difficult and challenging times
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI purchased through Beresford Adams and found Sophie and the rest of the team to be friendly, professional and responsive at every step of the process. Thanks again for everything.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStarted a tenancy with Beresford just over 2 month's ago and i have to say the hole process was quick and easy. The staff are well mannered and happy to help, would recommend to everyone
Thank you Ashley for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback. Regan
1/5
GoogleSimply lazy and lacks integrity
5/5
GoogleSo far, so good. I have just handed over the reins of my rental property, having managed it myself this far. Service so far has been very good - professional, thorough, reassuring, timely.
Thanks Su for the wonderful 5* review and recommendation! It's great to see that the Beresford Adams team once again provided a professional, thorough and friendly service. Best wishes, Lucy.
5/5
GoogleKatrina managed the sale of my flat and was excellent at every stage. She kept everyone coordinated and informed, and was patient with me when things got stressful towards the end.
Hello Bryn, thank you for this wonderful 5 star review for Katrina and the team at Beresford Adams in Chester. Congratulations on the recent sale of your flat and it is excellent to read that you have experienced the fantastic customer service at every stage of the process. Best wishes, Maryjane.
5/5
GoogleLovely staff made my whole process really easy, and I’m quite dim when it comes to this stuff so for me to find it easy means they must be absolutely fab!!
Thank you Charlie for your kind comments and 5* review. I'll be sure that your words are passed on to the team. Kind regards, Mike.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresford Adams's Chester office has 228 reviews across two platforms: 227 on Google, 1 on View Agents.
Beresford Adams Chester is rated 4.5 out of 5 across all 228 reviews, and 4.5 out of 5 on Google from 227 reviews.
Beresford Adams Chester, 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG.
