Trusted Agent profile · Chesham · Buckinghamshire
Verified
★★★★★
536 reviews across 4 platforms
1 Germain Street, Chesham, Buckinghamshire, HP5 1LH
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Chesham, Buckinghamshire, at 1 Germain Street, is rated 4.3 out of 5 across 536 reviews on four platforms, including 233 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
233
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
10
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Chesham a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ...Read all 4 from sellers
We viewed and bought a property through the Chesham branch this year! Alex and Jacqui were great at showing us round, dealing with negotiations and a special ...Read all 2 from buyers
Our Chesham office covers: Chesham, Chartridge, Hawridge, Ashley Green, Ley Hill, Botley, Bellingdon and Latimer
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
GoogleWe dealt with Alex Grace who was excellent. Was very helpful, answered any questions we had and gave us very useful advise all the way through! Can't recommend Alex enough!
Hi Anthony, Thank you. That's fantastic to read; we're so pleased that Alex provided you with excellent service throughout. We will pass your comments on to him and to our … More
5/5
GoogleRecently rented a property managed by Frost Partnership, and after having an unpleasant experience with another estate agents, I was really pleased with the service here. Greg and his team were friendly, professional and kept us updated …
Hi Hannah Many thanks for taking the time to write this 5* review for Greg and the Chesham team. … More
5/5
Google5/5 Stars A huge thank you to everyone at miles & Barr Estate & Letting Agents and particularly to katie for her fantastic support throughout the buy process. Her …
5/5
GoogleI worked with Jacqui and her team in purchasing a property in Chesham. Throughout the buying process, The Frost Partnership provided an excellent level of service, they were responsive, attentive and understanding during difficult times …
Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to read that Jacqui and her team have provided an excellent level of service. We will pass your comments on to Jacqui and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookI would like to take those opportunity to thank the staff at Frosts on Chesham for helping me with my purchase in Chesham. Any concerns I had were dealt with in a most professional manner, with regular, sometimes daily contact, if called for, to keep me in the loop. Special thanks to Gemma who handled the whole sale for me. Well done, a great job Frosts! I'd have no problem recommending the agency whatsoever. Marcus Hooper
5/5
GoogleJacqui Cuthbert and team at the Chesham branch provided an excellent service. Their patience and sage advice was very welcome and made a potentially very stressful project less so.
Hi Mike Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to read that they provided you with an excellent service. … More
5/5
GoogleVery friendly and helpful. We exchange ahead of schedule which was stress free! Jacqui and the team were amazing.
Hi Adam - Thank you so much for taking the time to write this amazing 5* review for Jacqui and our Chesham Sales team. We are delighted to hear that you managed to exchange ahead of schedule making it stress free and that the team were … More
5/5
The Trusted AgentGemma Testa is NOT your stereotypical estate agent
Thank you to Gemma and her team at Frosts in Chesham. Throughout our selling and buying process she shone out as the most professional and proactive person in the transaction. She negotiated an excellent price on both our sale and purchase, regularly updated us, consistently chased and organised other parties, and was always willing to help, advise and reassure us. If you are thinking of selling in Chesham don't bother with any other agent!
5/5
FacebookFrost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended
Hi Sara, Many thanks for taking the time to write this super recommendation for Gemma and the team. We are delighted to read that they worked hard to sell your mum's home and that they provided you with a professional and effective property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe bought our house via Frosts and would sell again via them (not for a while hopefully!) as they were a delight to deal with. As with all house transactions, things generally get tight and tense toward the end and they stuck with us, re-assured us when we needed it and did plenty of chasing-up to successfully complete on a fragile chain - Top marks and sensitively done! Use them !! I won't single anyone out as they were all great ! Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Hi Ian, Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to hear that they were a delight to deal with. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookFrosts Partnership in Chesham, did a fantastic job when selling our Family home of 50 years. House was sold within 10 days and was dealt with in a very smooth professional manner. Thank you
5/5
GoogleWe were so thankful to Gemma at The Frost Partnership for her daily efforts keeping our purchase on track and holding our chain together in very difficult circumstances. Without question Gemma made a very prolonged and stressful situation …
Hi Jemma, Many thanks for taking the time to post your 5* review for Gemma. We're delighted to hear that she excelled in difficult circumstances and kept your purchase on … More
5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
5/5
GoogleJacqui and the Frost team recently helped us purchase a property in Chesham. The purchase wasn’t without challenges, but Jacqui did an amazing job and I have no doubt she was a critical component in helping us complete the purchase. Would highly recommend the Frost team, thanks again!
Hi Max - Thank you so much for this amazing 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to read that Jacqui did an amazing job in helping you complete your purchase. We will pass your comments on to Jacqui … More
5/5
FacebookGreat experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.
Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership
5/5
GoogleGemma and the team were brilliant throughout the sale of my property and made it the easiest sale I've ever had. I highly recommend Frost.
Hi Adam, Thank you for your review. That's great to read; we're so pleased that Gemma and the Chesham team were brilliant throughout the sale of your property. We will … More
5/5
GoogleWe dealt with Alex Grace who was excellent. Was very helpful, answered any questions we had and gave us very useful advise all the way through! Can't recommend Alex enough!
Hi Anthony, Thank you. That's fantastic to read; we're so pleased that Alex provided you with excellent service throughout. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Hi Sue, Many apologies for the delay in responding to your recommendation, but we have only just seen this. Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property. We will pass your comments on to Jacqui and to our senior management team. Best wishes from all at The Frost Partnership
1/5
GoogleA Frost Partnership sign, for sale and now sold, have been placed on our land. We have no intention of selling our home - the sign belongs to a house behind us. We have contacted the Frost Partnership several times to have it removed and been ignored.
We take all feedback seriously and would like to rectify this situation. Please can you email jc.chesham@frostweb.co.uk with your address and a contact number so that we can do this as soon as possible. Many thanks The Frost Partnership
5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
5/5
GoogleHarry was absolutely top to deal with! From start to finish he helped us through the process of buying a house for the first time. He was always super friendly and any question big or small wasn't a problem. I would very highly recommend him.
5/5
GoogleWe had a wonderful viewing with Freddie this afternoon, he was so helpful and friendly ☺️
5/5
FacebookVery helpful, pleased with it, I wish thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Hi Nicu, Many thanks for your recommendation and we will pass your thanks on to Alison. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleA professional service . Trevor was especially helpful in managing the whole process.
Hi Tim Thank you so much for your 5* review for our Chesham office. We are delighted to read that Trevor was especially helpful in managing the whole process. We will … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
Send The Frost Partnership Chesham a message.
