Trusted Agent profile · Chesham · Buckinghamshire

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The Frost Partnership Chesham reviews

★★★★★ Great

536 reviews across 4 platforms

1 Germain Street, Chesham, Buckinghamshire, HP5 1LH

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Chesham, Buckinghamshire, at 1 Germain Street, is rated 4.3 out of 5 across 536 reviews on four platforms, including 233 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

233

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.8 / 5

10

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Chesham

Our Chesham office covers: Chesham, Chartridge, Hawridge, Ashley Green, Ley Hill, Botley, Bellingdon and Latimer

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chesham office, from every platform, shown as written. First names only.

5/5

Facebook

Very helpful very pleased with service, I wish thank Alison for all her hard work.

Bev · 17 January 2022

Agent replied · 3 May 2023

Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Can not fault the friendly and efficient service from Gemma in Chesham. Every step of the process was made easy and Gemma was so helpful.

Louise · 15 May 2019

Agent replied

Hi Louise, Thank you for taking the time to write this 5* review for Gemma in our Chesham office. We will pass your comments on to both Gemma and our senior management team.

5/5

Trustpilot

You need a website revamp please…

You need a website revamp please message me

Femi · 8 April 2026

5/5

Facebook

Karen & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.

Val · 27 November 2019

Agent replied

Hi Val, Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service. Wishing you every happiness in your new home from all at The Frost Partnership

5/5

Google

Excellent service with good communication. Very knowledgeable and friendly staff, thank-you!

Matthew · 22 April 2025

Agent replied · 9 December 2024

Hi Matthew - Thank you so much for taking the time to write this fantastic 5* Google review for our Chesham Sales team. We are so pleased to hear that you received excellent service and good communication from our knowledgeable, friendly staff. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Professional, supportive, knowledgeable and friendly service from Harry.

Clare · 24 May 2025

Agent replied · 24 May 2026

Hi Clare, thank you for taking the time to leave a kind review for Harry from our Worthing office! we'll be sure to share your feedback with Harry and the team!

5/5

Google

From the initial consultation with Wayne and Harry, all the way to completion of the sale, I could not have been more impressed with the service I received from Bacon and Co. The presentation of the property was impressive and included a 3D walkthrough and accurate photographs. They created enough interest in the first 10 days to generate two offers and then skillfully managed negotiations to a satisfactory conclusion. They kept me up to date with the progress of the sale and it would be difficult to imagine a smoother process. I am happy to recommend them without the slightest reservation.

Glenn · 24 May 2023

5/5

Google

Good customer service and managed to answer all the questions!

Humphrey · 1 March 2026

5/5

Google

We just sold our property with Frosts Chesham, the team there were great and helped with everything during the whole process. We received a great valuation of the property, a great offer price on the property and then the selling process …

Harry · 8 October 2023

Agent replied · 18 October 2023

Thank you so much for this amazing 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to read that the selling process was made very easy with lots of help from Jacqui. We will pass your comments on to her and to … More

5/5

Google

Many thanks to Harry and Chris for their always helpful and insightful assistance, going above and beyond my expectations. Very happy to recommend Harry or Chris to anyone! (Source : allAgents)

Gary · 24 May 2023

5/5

Google

With many organisations a bland comment such as “they were great” suffices in reviews, but with Frost Partnership in Chesham we have had the most wonderful service. As first time buyers, we approached the whole house buying world with a …

Colin · 8 October 2023

Agent replied · 7 April 2023

Thank you so much for taking the time to write this incredible 5* review for our Chesham Sales team led by Jacqui Cuthbert. We are delighted to hear that she was wonderful, kind and patient and that you couldn’t be happier. We will pass … More

5/5

Google

I would highly recommend the Chesham branch of Frosts. Grace and her colleagues were always so helpful and kind. Throughout the buying process, I was regulary kept updated of progress and they always followed up on any questions I had. …

Simon · 8 October 2023

Agent replied · 15 July 2023

Hi Simon - Thank you very much for your 5 star review for Grace and our Chesham team. It was a pleasure to read that you would highly recommend our Chesham branch and that the team were always so helpful and kind. We will pass your … More

5/5

Facebook

We had an excellent service from the whole team, especially Gemma, who did a great job and we thoroughly recommend them.

David · 4 October 2018

Agent replied

Hi David, Thank you so much for taking the time to write this glowing 5* review for Gemma and the team. We're delighted to hear that you received excellent service and will pass your comments on to all involved. Best wishes from all at The Frost Partnership

5/5

Google

Frost have been an absolute pleasure to sell our property through from start to finish. Jacqui and Chloe (amongst everyone else who was involved) always were available to chat or answer any of our questions, were incredibly patient and …

Olivia · 8 October 2023

Agent replied

Thank you so so much for taking the time to write this incredible 5* review for Jacqui and Chloe and our Chesham Sales team. We are delighted to hear that it was the best experience you have ever had with an estate agent. We will pass your … More

5/5

Google

Gemma was brilliant at communicating between all parties and solicitors - highly recommended.

Ralph · 15 May 2021

Agent replied

Hi Ralph, Many thanks for your 5* review - much appreciated! Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Very professional and pleasant people to deal with. Gemma was very helpful .

Selina · 15 May 2021

Agent replied

Hi Selina Many thanks for your 5* review, and we are delighted to read that you found Gemma from the Chesham team friendly and professional throughout your property … More

1/5

Trustpilot

Frost company are really scammers

This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting. For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month

Amir · 29 August 2023

5/5

Google

Excellent service provided by Owen Davis.

Ashik · 1 March 2026

5/5

Google

We had a fantastic experience buying and selling with Gemma. Her contacts really helped push the sale through and communication was constant. They have been fantastic even after the sale and I really do recommend them for either side of the conveyancing side you find yourself. Kept constantly updated on where we were and answered calls/ emails promptly.

Harkness123 · 16 June 2021

Agent replied

Thank you so much for your 5 star review. That's fantastic to read; we're so pleased the Chesham team provided you with a great experience throughout, especially Gemma. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

We dealt mainly with Jacqui who we found highly professional, very friendly, helpful and informative throughout the whole process. On occasions when she was unable to speak to us her team were very happy to help …

Ben · 8 October 2023

Agent replied · 19 April 2023

Thank you so much for taking the time to write this fantastic 5 star review for Jacqui Cuthbert and our Chesham Sales team. It’s great to read that the whole team went out of their way to help you in anyway they could. We will pass your … More

5/5

Google

Very pleasant and helpful.

Serena · 22 April 2025

Agent replied · 23 November 2024

Hi Serena -Many thanks for writing this 5 star Google review for our Chesham Sales office. It was a pleasure to hear that they were so pleasant and helpful. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Having decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret is that I am not buying my new home through them. …

Bridget · 30 July 2019

5/5

Facebook

My wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating whether our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns and profits were very huge amount. On the first day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. If you want people working for you I highly recommend her good work. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com

Tyler · 30 October 2022

4/5

The Trusted Agent
Buyer

Friendly & helpful

Frosts were great to deal compared to other estate agents. No bidding wars & realistic prices of property. Jacqui in chesham was so helpful, answered e mails promptly & kept me up todate. Jacqui also chased the solicitor on behalf when I felt we wasn’t getting anywhere. Will recommend.

Majabeen · 5 July 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Frost Partnership Chesham

What do sellers say about The Frost Partnership Chesham?

4 reviews from sellers, rated 4.8 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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Send The Frost Partnership Chesham a message.

What do you need help with?

The Frost Partnership Chesham will use your details to contact you about this. See our privacy notice.

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