Trusted Agent profile · Chesham · Buckinghamshire
Verified
★★★★★
535 reviews across 4 platforms
1 Germain Street, Chesham, Buckinghamshire, HP5 1LH
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Chesham, Buckinghamshire, at 1 Germain Street, is rated 4.4 out of 5 across 535 reviews on four platforms, including 232 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
232
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
10
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Chesham a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ...Read all 4 from sellers
We viewed and bought a property through the Chesham branch this year! Alex and Jacqui were great at showing us round, dealing with negotiations and a special ...Read all 2 from buyers
Our Chesham office covers: Chesham, Chartridge, Hawridge, Ashley Green, Ley Hill, Botley, Bellingdon and Latimer
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
FacebookThe staff at Frosts in Chesham always did their very best to keep the very stressful house sale we had calm and even humorous! Three weeks later the lovely Jacqui is still popping my post up to me
Hi Sally, We are delighted to hear your positive feedback, and will pass it on to the team. Many thanks for taking the time to let us know. Kind regards Frost Social Team
5/5
GoogleAlex at The Frost Partnership was amazing every step of the way. Fantastic service!
Hi Natasha - Thank you so much for taking the time and trouble to write this fantastic 5* Google review for Alex from our Chesham Sales team. We are delighted to hear that he was amazing every step of the way and provided fantastic service. We will pass your comments on to Alex and our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Hi Joanna, Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline. Best wishes from all at The Frost Partnership Estate Agents
1/5
GoogleImpossible to get hold of!,never answer the phone,etc,etc.Very disappointed.
5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
5/5
GoogleWe recently bought a house through The Frost Partnership. Gemma Testa was excellent. She kept us regularly up-to-date and was always available to take my calls.
Hi Kristian Many thanks for taking the time to write this glowing 5* review for our Gemma from our Chesham team. … More
5/5
GoogleExcellent service & a pleasure to deal with. Jacqui and Alex ensured a speedy sale & communication was exceptional.
Hi Linda - Thank you so much for taking the time to post this 5 star Google review for Jacqui and Alex from our Chesham Sales team. We are so pleased to hear that they ensured a speedy sale and that the communication was exceptional. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent service from Alex, Jacqui and the rest of the team. Alex was super helpful and helped me navigate my slightly toddy turvy first time purchase. They were always on hand to answer questions and Alex worked tirelessly to get the purchase over the line. I would recommend them to everyone.
5/5
GoogleI would definitely recommend Frosts, their service was polite, friendly and courteous, I found them to always be responsive and willing to deal with enquiries.
Hi Rachael, That's great to read; we're so pleased the Chesham team were polite, friendly and responsive. Thank you for your 5 star review. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased my first house through The Frost Partnership and had a great experience with all of the team members everyone is very friendly and happy to answer my hundreds of questions. They went above and beyond towards exchange/completion time to ensure everything went as smoothly as possible - a special mention for Gemma who was amazing throughout! Would definitely recommend and everyone who I dealt with at the Chesham branch were great!
Hi Victoria, Many thanks for taking the time to write this super review for the Chesham team. We are delighted to read that everyone went above and beyond during your first home purchase and made the whole experience as stress free and informative as possible. We will pass your comments on to Gemma and everyone involved, and also to our senior management team. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent service - everything went according to plan with the sale under Jacqui and her highly efficient team
Thank you so much for taking the time to write this superb 5* Google review for our Chesham team, led by Jacqui Cuthbert. We are delighted to hear that everything went according to plan with your sale and that you received excellent service. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
FacebookI would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost John frost you must be so proud of your incapable staff
Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter. Kind regards
5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
5/5
GoogleAmazing work Alex & everyone at The Frost Partnership. Thanks for the professional service & outstanding outcome.
Thank you so much for taking the time to post this 5 star Google review for our Chesham Sales team. We are delighted to hear that you received professional service and an outstanding outcome. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent professional service from all the staff especially Gemma, who kept us informed regularly throughout. Would recommend anyone wishing to buy or sell to use Frosts! Thanks again.
Hi Steve, Many thanks for taking the time to write this 5* review and for your recommendation. We're delighted to hear that Gemma and the Chesham team provided you with … More
5/5
FacebookI've recently bought a house through frost in Chesham. And from start to finish it was very professional, Gemma was the agent I bought the house through and was amazing. She was available at anytime I had questions. And made the purchase very smooth and easy for me. Can't fault Gemma or frost partnership in Chesham in anyway. Would highly recommend them.
5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
5/5
GoogleFrosts were very understanding and considerate and patient in how they handled the sale of my property. …
Hi Joe, Thank you. That's great to hear; we're so pleased the Chesham team were understanding, considerate and patient , especially Gemma Testa. We will pass your … More
5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
5/5
GoogleDespite the rollercoaster ride of a highly competitive market and complex upwards chain, Chloe and Jacqui worked relentlessly to help us secure our first home (and we couldn't be happier). Thanks for putting up with all calls and emails. We couldn't have done it without you! 🙏 (Tommy & Lorena) …
Thank you so much for this fantastic 5 star review for our Chesham team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
Send The Frost Partnership Chesham a message.
