★★★★★ 4.1/5
The Trusted AgentQuirky
Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs.
We were with another agent for over a year but a sale did not materialise and Frosts came back to us.
Jacqui and her team impressed us with their enthusiasm and natural charm but despite their heroic efforts it took two years to sell. As so often happens, when a property has become stale, buyers smell blood and sales staff look for easyoptions.However,we never doubted the stoicism of Jacqui and her team. Our buyer's solicitor was a wild card, so described by our buyer but Jacqui showed resolve in her dealings with him.
Having moved house ten times, this sale was the most trying for us by some distance, but our relationship with Frosts remained positive throughout and why I am happy to write this review.
Stanley · 22 February 2021
★★★★★ 5/5
The Trusted AgentFrost Chesham - First Class Service
We viewed and bought a property through the Chesham branch this year! Alex and Jacqui were great at showing us round, dealing with negotiations and a special mention to Jacqui who worked tirelessly to get our contract exchange over the line in Maundy Thursday! It made for a more relaxed Easter break! The contact from the branch was timely and effective at all times. The after service of receiving printed postcards with a picture of the property to advise friends and family of the new address are a great touch! Would highly recommend! Well done to Jacqui and the Chesham team!
Hayley · 16 April 2018
★★★★★ 5/5
The Trusted AgentGemma Testa is NOT your stereotypical estate agent
Thank you to Gemma and her team at Frosts in Chesham. Throughout our selling and buying process she shone out as the most professional and proactive person in the transaction.
She negotiated an excellent price on both our sale and purchase, regularly updated us, consistently chased and organised other parties, and was always willing to help, advise and reassure us.
If you are thinking of selling in Chesham don't bother with any other agent!
Sara · 4 November 2018
★★★★★ 5/5
The Trusted AgentProfessionals
Having decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret it that I am not buying my new home through them. Thanks you all for your patience, kindness and expert knowledge in guiding me through my first property sale. You are true professionals.
Bridget · 11 January 2018
★★★★★ 4/5
The Trusted AgentFriendly & helpful
Frosts were great to deal compared to other estate agents. No bidding wars & realistic prices of property.
Jacqui in chesham was so helpful, answered e mails promptly & kept me up todate.
Jacqui also chased the solicitor on behalf when I felt we wasn’t getting anywhere.
Will recommend.
Majabeen · 5 July 2018
★★★★★ 5/5
The Trusted AgentExcellent service with superb local knowledge
We were immediately impressed with the service we received from Frost in Chesham as soon as we walked in the door. Jacqui and Gemma both have excellent interpersonal skills and very quickly understood our circumstances. Their local knowledge was extensive, being able to talk knowledgeably about schools and services etc in the area. They also had a number of people they could approach by phone before even placing the house on the market and indeed the first call produced a result at the asking price. They kept us well informed throughout the process, especially during sensitive negations with our buyer's buyer. We also had some contact with Alex in the office who was also very personable. An unhesitant recommendation.
Peter · 19 February 2018
★★★★★ 5/5
The Trusted AgentQuick and Efficient
Excellent communication. All staff we had contact with were pleasant and efficient with special thanks to Chloe
Steve · 15 October 2019
★★★★★ 5/5
The Trusted AgentExcellent service provided by staff at Chesham office
Gemma Testa at Chesham office cannot be praised enough. Always keeping us informed as the sale progressed. And when first sale fell through she used her expertise in achieving our asking price.
A credit to the Frost Partnership.
Alan · 9 August 2017
★★★★★ 5/5
The Trusted AgentUse this company!
What a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company.
Lesley · 14 February 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
