CJ Hole Cheltenham reviews

★★★★★ 5/5

Google

We were very happy with the efficiency & professional way we were helped from day one by Orrin he turned up on time to show us round our first property & followed us to the next property we viewed We decided to make a offer on the first property & within 24 hours our offer was accepted & we are very happy in our new home He met us on the day we moved in to hand over the keys I can honestly say Orrin is a well groomed polite & professional young man a great asset to the cj hole office Regards Stephen Easthope

Stephen · 4 June 2021

★★★★★ 5/5

Google

We purchased a property. Vendor was flexible in allowing us access facilitated through CJ Hole. At first visit CJ Hole showed up precisely on time and gave us space to consider our thoughts only interjecting to answer queries raised. Unpressurised. Our requests to the vendor were promptly forwarded and responded. We were given key access when needed, with staff volunteering to attend out of hours to deliver and collect keys. Our purchase was smooth and we found CJ Hole responsive and professional throughoutPositiveResponsiveness, Professionalism

Simon · 3 June 2021

★★★★★ 5/5

Google

We found CJ Hole very professional and thorough. The care and attention we received from Molly was excellent. When she understood our moving criteria, deadline and details, she was proactive in trying to find us a property. In the end we were successful in finding a house with CJ Hole as she lined us up with a property soon to be vacated, but not yet. Other agencies seemed not to do this or think so laterally. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Julia · 29 May 2021

★★★★★ 5/5

Google

We asked three Estate Agents to value my mother-in-law's property and Jackie at C J Hole was a clear winner. She was friendly but professional, had done her homework on the property, its locality and the market, and evidenced this with examples of sales of similar properties. Unlike the others, she was able to both value the property and have an idea of potential buyers who might be interested in it - others seem to have made a distinction between the roles of taking properties on and selling them. Her timeline for bringing the property to market was clear and her follow up immediate. Having made the decision to go with C J Hole, her team organised the EPC, photos, property details and Rightmove marketing within a week and the property sold on the first day of viewings. Good communication since then meant that the whole process has been completed within 2 months. We would definitely recommend Jackie, Jenni, Charlotte and the team at C J Hole.PositiveResponsiveness, Professionalism

Helen · 28 May 2021

★★★★★ 5/5

Google

CJH were highly efficient. They were quick to make arrangements and go live after recommending an excellent photographer and independent solicitor. All staff who would conduct viewings visited our house beforehand for a full briefing/guided tour before viewings commenced. They were supportive, proactive and maintained good communications throughout, facilitating a very satisfactory outcome. They provided a totally professional service, and Jeremy gave excellent advice when we hit problems. We cannot recommend Jeremy Prosser and his staff highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 25 May 2021

★★★★★ 5/5

Google

We originally started working with CJ Hole back in early 2019 and after getting a few quotes through 4 or 5 of the Cheltenham based Estate Agents, we decided that Jackie at CJ Hole would be the best person to get our sale. The photos were taken by Jackie and they turned out great and we reviewed the description fo our property before we put it up for sale. We had a few viewings in the first week and accepted an offer within the first 10 days. Unfortunately, due to our onward purchase, we eventually had to drop out. The main contact we had through was Jenni who was always on the ball and quick to reply. So, over the space of 2 years, we tried to buy 3 houses, and it kept falling through due to the chain. There were 4 occasions where CJ Hole had to find a new buyer for us due to our onward falling through or being delayed, and always within 10 days we had an offer accepted. They also have a list of potential buyers they contact so its always quick to get an offer accepted. They always stuck to Covid restrictions during viewings and left our house exactly as we left it after viewings. Finally we found the perfect house to purchase and we were able o complete the sale in 2021. Having worked with a few estate agents over trying to purchase a few houses, I must say that CJ Hole were the best. In the future if we look to move (hopefully not too soon since its taken us so long to move), we will use CJ Hole for our sale.

Colin · 25 May 2021

★★★★★ 5/5

Google

Excellent, professional service with a team that always goes the extra mile.

Kelly · 13 February 2026

★★★★★ 5/5

Google

Brilliant experience with Oli, Ethan, Sigita and the rest of the team

Charles · 13 February 2026

★★★★★ 5/5

Google

We found CJ Hole very professional and thorough. The care and attention we received from Molly was excellent. When she understood our moving criteria, deadline and details, she was proactive in trying to find us a property. In the end we were successful in finding a house with CJ Hole as she lined us up with a property soon to be vacated, but not yet. Other agencies seemed not to do this or think so laterally. I would highly recommend them.

Julia · 27 March 2021

★★★★★ 5/5

Google

Molly and the gang were nothing short of exceptional when it came to finding my new gaff. I was held in the highest regard from the first phone call to handing over the keys. I was told by a number of agents that they wouldn't help me find a place remotely and that it would be impossible to rent a place without being there in person until I spoke to Molly. She was fantastic, showing me videos and getting back to me when I needed answers. As an added bonus they have the best flats in the best areas so not only I got a flat but it was somewhere I actually quite like. I am super happy to recommend CJ Hole to anyone looking to rent or buy anything anywhere.

Tom · 27 March 2021

★★★★★ 5/5

Google

Finding a flat in these current times isnt easy. Especially if unemployed or looking for work. However I I discouvered a flat in landsdown Cheltenham. Met a very pleasant professional letting agent called Molly who did the viewing. Molly was very helpful and informative. Even though not all queries were answered. Molly tried to find the answers online. Molly was very supportive during the legal process signings was able to guide me through the sending documents required for reference checks. So I would recommend cj hole they're very helpful.

Sam · 27 March 2021

★★★★★ 5/5

Google

We were very happy with the efficiency & professional way we were helped from day one by Orrin he turned up on time to show us round our first property & followed us to the next property we viewed We decided to make a offer on the first property & within 24 hours our offer was accepted & we are very happy in our new home He met us on the day we moved in to hand over the keys I can honestly say Orrin is a well groomed polite & professional young man a great asset to the cj hole office Regards Stephen Easthope

Stephen · 27 March 2021

★★★★★ 5/5

Google

We chose CJ Hole after having 3 agents visit our property. Jeremy gave us an insightful overview of the property market and provided a well reasoned valuation of our property. In the end our property didn't even go to market as they had an appropriate buyer on their books ready to proceed. The rest of the sales team provided consistent and prompt support with the sale process, which helped to reduce the overall stress of the move.PositiveResponsiveness, Quality, Professionalism

Steph · 9 June 2021

★★★★★ 5/5

Google

The whole process from initial valuation visits, through viewings and the sale were handled in a professional and efficient way. Communications were always on time and complete. One reason we initially selected C J Hole as our agent was presentation, in particular the quality of the photography and brochures compared to other agents. Thanks to the whole team at C J Hole Cheltenham.

Andy · 16 April 2023

★★★★★ 5/5

Google

Both letting agents and property maintenance managers are always very helpful and professional. I would recommend.

Suzy · 16 December 2025

★★★★★ 5/5

Google

Molly and the gang were nothing short of exceptional when it came to finding my new gaff. I was held in the highest regard from the first phone call to handing over the keys. I was told by a number of agents that they wouldn't help me find a place remotely and that it would be impossible to rent a place without being there in person until I spoke to Molly. She was fantastic, showing me videos and getting back to me when I needed answers. As an added bonus they have the best flats in the best areas so not only I got a flat but it was somewhere I actually quite like. I am super happy to recommend CJ Hole to anyone looking to rent or buy anything anywhere.

Tom · 17 August 2020

★★★★★ 5/5

Google

The whole team at CJ Hole have been brilliant, very professional and supported us through a difficult period. Due to our situation, they managed all our viewing and took care of all the liaising with our new buyer and were very helpful in putting us in the right direction over several areas we needed to sort out, such as clearing the house. They made the whole process of selling the house straight forward and I am very happy to recommend them. Jenni was our lead contact throughout and full of good ideas and a pleasure to work with. A huge thank you to you all for all your help.

Sharon · 25 May 2020

★★★★★ 5/5

Google

Extremely- helpful & friendly. Delivering a caring attitude.

Paul · 13 February 2026

★★★★★ 5/5

Google

At the outset I selected C J Hole as, whilst the fee was higher than competitors, I believed I'd obtain a more effective and higher quality service - this has certainly played out. Two staff, that I regularly engaged with, have been excellent: 1. Jacqui from the start has been professional, courteous and responsive. 2. Jenni has been an absolute star - her tenacity, drive, commitment, determination and, again, professionalism stood out. I am in no doubt we would have not completed in this timescale if it was not for Jenni!

Tony · 19 April 2020

★★★★★ 5/5

Google

The whole team at CJ Hole have been brilliant, very professional and supported us through a difficult period. Due to our situation, they managed all our viewing and took care of all the liaising with our new buyer and were very helpful in putting us in the right direction over several areas we needed to sort out, such as clearing the house. They made the whole process of selling the house straight forward and I am very happy to recommend them. Jenni was our lead contact throughout and full of good ideas and a pleasure to work with. A huge thank you to you all for all your help.

Sharon · 27 March 2020

★★★★★ 5/5

Google

Absolutely top notch service from Jenni at CJ Hole in Cheltenham. From valuation, marketing, negotiations and through all the little details that need sorting to get to exchange, Jenni has been professional, efficient and a pleasure to interact with. I would strongly recommend CJ Hole and would use them again in a heartbeat. They also acted as our letting agent for 4 years and that service was also great. If you’re selling a house in the Cheltenham area, give these guys a call (and ask for Jenni). Thanks!

Jol · 15 January 2020

★★★★★ 5/5

Google

It took quite a long time due to difficulties with a Chain, to get to Completion. CJHole and Jenni were very good and helped all they could They were always polite and easy to talk to, and so thank you Jenni and your team for all the help you gave us We got there in the end and I am still surrounded by boxes and too much furniture! Thank you all and I hope you have a Happy Christmas! With Best Wishes from Diana Mackie.

Alex · 15 January 2020

★★★★★ 5/5

Google

I was quite amazed to discover after contacting several letting agencies in Cheltenham, how different each agency's response was to my enquiries, and the majority I might add, not in a positive way. That was until I contacted CJ Hole..... The whole team in the letting's department went above and beyond to make the letting process and our move-in as painless as possible. I would thoroughly recommend using CJ Hole whether you are purchasing, selling or renting.....their service is exemplary!

Heather · 15 January 2020

★★★★★ 5/5

Google

Jenni from CJ Hole has been an absolute STAR in helping through an extremely complicated and difficult sale of my mother-in-law's cottage. So many obstacles encountered on the way, yet Jenni kept on top of them all, keeping us informed and chasing all parties involved, and keeping the buyers interested and informed too! Having originally registered the cottage with another Estate Agent - which fell though, we were so glad we chose CJ Hole! Jenni's tenacity and sheer hard work was absolutely instrumental in finally completing on the sale after several long hard months. Would recommend them to anyone - whatever the age, style or size of the property.

Mike · 15 January 2020