Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely disgusting attitude and treatment by staff, i have been with many estate agents and would never ever recommend this estate agent to anyone. Extremely poor and very disappointing, looking forward to going somewhere elseNegativeProfessionalism
Justa · 17 July 2021
Agent replied
Thank you for taking the time to write a review and I am sorry that you feel our service hasn't met your expectations. As the review is anonymous and from a fake gmail account, I am unable contact you. Maybe you will be as kind enough to call me on my mobile 07518 112684 so I can discuss your Experience.
Thanks
Stephen Frost FARLA ANAEA
Director
★★★★★ 5/5
GoogleI have a property in Chelmsford for which Martin & Co. have been the letting agents for one year. Working with them has been a very positive experience and made the whole process of being a Landlord very straight forward. Communication has been good and all my queries and concerns have been dealt with professionally and promptly. Thank you. Rev'd Paul Mann
Paul · 1 May 2022
★★★★★ 3/5
GoogleHi Tony, Thank you for taking the time to write the review, it is much appreciated. Regards Stephen Frost Director
Tony · 30 March 2021
★★★★★ 5/5
GoogleHi Diane, Thank you for taking the time to write the review, it is much appreciated. Regards Stephen Frost Director
Diane · 30 March 2021
★★★★★ 5/5
GoogleGreat company and great service. As a landlord, I found these guys really helpful and efficient at finding me the properties that I have been after, and I would recommend them to anyone who wants top quality service and friendly, reliable staff to assist them.
James · 11 February 2014
Agent replied
Thanks James
★★★★★ 4/5
GoogleHi Robert, Thank you for taking the time to write the review, it is much appreciated. Stephen Frost Director
Robert · 30 March 2021
★★★★★ 5/5
GoogleSold my house via Martin and Co. Excellent service from start to end. Steve has assembled a friendly professional team who have made a difficult process go more smoothly due to their hard work. Can't recommend them highly enough.
David · 10 February 2020
Agent replied
Hi David
Thank you for your kind words. All the best in your new property we look forward to seeing your hard works and hopefully help you sell that one!
Steve and the team at Martin & Co
★★★★★ 5/5
GoogleHi Felix Thank you for taking the time to give us a review. Stephen Frost FARLA ANAEA Director
Felix · 30 March 2021
★★★★★ 5/5
GoogleI found that Martin&co is a professional, supportive, attentive team, who's always resolving issues with landlords and tenants.
I am currently dealing with Robert, who is a property manager and i found him extremely helpful, he always gets back to me and i feel supported by his efforts. Most of issues are dealt with which is so brilliant.
Jana · 4 June 2022
★★★★★ 5/5
GoogleHi Nancy Thanks for taking the time to review your experience with my company. Stephen Frost Director
Nancy · 30 March 2021
★★★★★ 5/5
GoogleCharlotte Fletcher at Martin and Co has been so helpful during my tenancy. Always quick to reply and get and issues sorted!
Georgia · 30 October 2022
Agent replied
Thank you for your kind words.
★★★★★ 5/5
GoogleVery professional service from Luke, very responsive and not in any way pushy. Fully recommend
Joe · 14 June 2023
Agent replied · 11 July 2023
Dear Joe,
Thank you so much for your wonderful Google review! We are thrilled to hear that you had a very professional experience with Luke and that he provided a responsive service without being pushy.
We pride ourselves on delivering exceptional service, and it's fantastic to know that our team member exceeded your expectations. We greatly appreciate your support and trust in our services.
Regards
Steve
Director
★★★★★ 2/5
GoogleHi Oscar, Thank you for taking the time to write the review. Regards Stephen Frost Director
Oscar · 30 March 2021
★★★★★ 1/5
GoogleAvoid at all costs - I had a terrible experience as a tenant and am still trying to get my deposit back. They also charge a £60 admin fee to talk to you about your deposit!!
Danielle · 10 February 2020
Agent replied
Hi Danielle Thank you for taking the time to write a review. I am sorry that you feel time over the last 2 years in your property was terrible.
Both myself and Emma Roberts, the Branch Manager, have tried to call you and email to discuss your review, without success. The admin fee levied wasn't to talk to you about your deposit but to facilitate the works required after your vacation.
I hope I have answered your points and again sorry that you felt this way. You have my phone and email address if you would like to speak to me.
All the best
Stephen Frost FARLA ANAEA
Director
★★★★★ 4/5
GoogleMartin & Co Chelmsford recently helped us find a great tenant for our rental property and took all the stress of the process out of our hands. Staff were very helpful and answered all our queries quickly. Would fully recommend
Adam · 5 June 2017
Agent replied
Hi Adam
Thanks you for your kind words. I hope the tenants continue to enjoy the property.
Stephen Frost
Director
★★★★★ 5/5
GoogleI found that Martin&co is a professional, supportive, attentive team, who's always resolving issues with landlords and tenants. I am currently dealing with Robert, who is a property manager and i found him extremely helpful, he always gets back to me and i feel supported by his efforts. Most of issues are dealt with which is so brilliant.
Jana · 27 March 2022
★★★★★ 5/5
The Trusted AgentHighly recommend!
Martin and Co. managed my rental property for me for four years and did an excellent job for me. When I made the decision to sell the property, Martin and Co. were the obvious choice for me. I did get other valuations but Martin and Co.'s was the most competitive. They did an excellent job for me with the whole sales process and really looked out for my best interests as the seller.
A customer · 14 April 2015
★★★★★ 5/5
GoogleFriendly, helpful and efficient
Gill · 16 February 2024
Agent replied · 22 February 2024
Dear Gill,
Thank you so much for your kind words and the fantastic 5-star review! We're delighted to know that you found our team friendly, helpful, and efficient. Your satisfaction is our top priority, and we’re thrilled we could ensure a pleasant experience. Looking forward to assisting you again in the future!
Regards,
Stephen Frost
Director
★★★★★ 5/5
GoogleIan Thank you for taking the time to leave a 5* review - it means alot Stephen Frost Director
Ian · 30 March 2020
★★★★★ 4/5
GoogleThank you for your review Marie Stephen Frost Director.
Marie · 30 March 2022
★★★★★ 5/5
GoogleHave been super helpful! Looking for a place to rent is hard enough and Rob let us informed at all times! Thank you!
Leslie · 30 June 2022
Agent replied
Hi Leslie I am pleased we met your expectations.
★★★★★ 5/5
GoogleStaff is very helpful and accommodating! Harrison has especially helped me in majority of my queries! Definitely the go-to person!
Jamie · 30 October 2022
Agent replied
Thank you for your words.
Al the best in your new home.
Regards
Stephen Frost
Director.
★★★★★ 5/5
GoogleHave been super helpful! Looking for a place to rent is hard enough and Rob let us informed at all times!
Thank you!
Leslie · 14 June 2022
Agent replied
Hi Leslie
I am pleased we met your expectations.
★★★★★ 5/5
GoogleExcellent service, no delays. Very helpful and friendly staff. Would strongly recommend Martin & Co to my friends and family
Malgorzata
Malgorzata · 7 September 2022
Agent replied
Thank you Malgorzata for taking time to write a review.
Regards.
Stephen Frost
Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
