Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
780 reviews across 4 platforms
2 Watson Heights, Chelmsford, Essex, CM1 1AF
Part of Martin & Co, see every office.
Martin & Co's office in Chelmsford, Essex, at 2 Watson Heights, is rated 4.8 out of 5 across 780 reviews on four platforms, including 745 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
745
Reviews on Google
This office
20
Reviews on The Trusted Agent
This office
9
Reviews on The Trusted Agent
This office
6
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
As a new landlord, Martin & Co Chelmsford fully managed service provided the peace of mind that my property was professionally marketed and cared for. They have ...Read the review from sellers
I recently bought a flat and the service provided by Stephen Frost and his team was excellent. The Sales Progression team provided an excellent professional ...Read the review from buyers
We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ...Read all 9 from landlords
Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ...Read all 17 from tenants
Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleA responsive and smooth experience
Thank you for your positive feedback! We're thrilled to hear that you had a responsive and smooth experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future. Stephen Frost, Director.
5/5
The Trusted AgentFirst class professional service
I recently bought a flat and the service provided by Stephen Frost and his team was excellent. The Sales Progression team provided an excellent professional service; keeping me informed at all stages of the buying process. It was a very problematic purchase, Alison from the Sales Progression Team worked tirelessly to ensure that completion took place within the timescale set.
5/5
GoogleThanks alot alot for being prompt and helpful.
Thank you for your kind words, Taiwo. We are always here to offer our prompt and helpful service and are glad you found our efforts fruitful. We look forward to keeping up these standards in our future endeavours with you.
5/5
GoogleJamie Bentall, 5******* not enough, Martin & Co found a decent house in good location very simple & professional to deal with Jamie big thank you guys found our family dream house. Hope all goes well
Dear Karunaker, Thank you for your glowing review! We are thrilled that Jamie could assist in finding your family's dream home in the perfect location. Our team is passionate about delivering a straightforward and professional service, and we're delighted to have made your experience a positive one. Here's to many happy memories in your new home! Regards, Stephen Frost Director
5/5
GoogleOver the years that I have had Martin & Co for letting agents, David & Kerri have been great to deal with and worked to resolve any query or issue we've had.
We're glad to know you've had positive experiences with us over the years. It is our priority to ensure our clients are satisfied. Thank you, Thomas, for taking the time to appreciate David and Kerri. They'll be pleased to hear your kind words. Stephen Frost, Director.
5/5
GoogleMy thanks to the whole team, especially John Frost and Emma Roberts, in making my sale as painless, simple and quick as possible. They went above and beyond at every stage. I would highly recommended Martin & Co. to anyone thinking of selling.
1/5
GoogleHi thanks for taking the time to review my company. I cannot find your details on our database so would appreciate it if you could call me on 01245330501 to discuss your review and service you’ve received. Many thanks. Stephen Frost FARLA Director.
5/5
GoogleI approached many agencies but I suggest Martin &co is the best among that. Lewis Cavey helped me a lot to find out the property and his professionalism and dealings was excellent. He responds quickly towards our mails and calls. I highly recommend this agency for everyone who is going to look for a new house. 😊😊😊 …
Thank you for taking the time to review my company and the team. All the best in your new property Regards. Stephen Frost Director
5/5
GoogleI had very good experience with the letting agency Martin & Co throughout the journey of getting my desired home. The staffs are really good and Luke helped me a lot in explaining all my queries. I strongly recommend this agency.
Dear Lisha, Thank you for your wonderful review of Martin & Co! We are delighted to hear that your experience was so pleasant and that Luke was able to help you get the home of your dreams. We appreciate your recommendation and look forward to helping you and other customers in the future. Regards, Steve Director
5/5
GoogleI have now used martin and co in Chelmsford for several years as a landlord and can honestly say they have completely taken away all the stress and hassle with regards to renting out my property. I have also used them from a tennant point of view and most recently they have sold a property for me to complete the full set. Friendly and professional branch always Keep up the good work guys and girls.........
Thanks Paul
5/5
GoogleI have now used martin and co in Chelmsford for several years as a landlord and can honestly say they have completely taken away all the stress and hassle with regards to renting out my property. I have also used them from a tennant point of view and most recently they have sold a property for me to complete the full set. Friendly and professional branch always Keep up the good work guys and girls.........
Thanks Paul
5/5
GoogleI am currently in the process of selling my family home through Martin & Co. Mary and the teams support has been excellent, keeping us well informed of progress and prompt feed back from viewings, their communication is first class. Thanks Mary.
5/5
GoogleI approached many agencies but I suggest Martin &co is the best among that. Lewis Cavey helped me a lot to find out the property and his professionalism and dealings was excellent. He responds quickly towards our mails and calls. I highly recommend this agency for everyone who is going to look for a new house. 😊😊😊 …
Thank you for taking the time to review my company and the team. All the best in your new property Regards. Stephen Frost Director
5/5
GoogleExcellent service from Steve and the team. They are always very professional is all dealings, courteous and do a great job in managing property.
Hi Andrew Thank you for your kind words and for letting us manage your biggest asset for you.
5/5
GoogleThis is my first letting experience with Martin & Co. I should say it’s quite smooth so far. Special mention of Luke here, who is coordinating with us with such a polite, gentile and friendly manner. I should say, he is a guy who get things done for you.
Dear Karuna Thank you for taking the time to share your positive experience with Martin & Co! It's great to hear that Luke has been able to get things done for you, which is always important when it comes to letting. We hope that your positive experience with Martin & Co continues throughout your letting experience. Regards Steve Director
4/5
GoogleVery good at what they do, very supportive staff, Kerri will always leave you with a pleasant experience. 👍👍👍 …
Thank you for your positive feedback, Fadekemi! We're glad to hear that you had a good experience and found our staff supportive. Kerri will be thrilled to know she made a positive impression. We appreciate your support! Stephen Frost, Director.
5/5
GoogleVery happy with the service from Mary and the team.
Hi Debbie Thank you for your kind words. Stephen Director.
5/5
GoogleHi, Me and my family are currently renting a property through martin & co. really happy with the service that was provided not only friendly but making us feel so comfortable through the whole process. Couldn't be more happier with the property we have moved into. The process was very fast and easy. Again thank you to the team of Martin & Co Chelmsford. Kindest Regards. The Redman Family.
Thank you Chris.
5/5
GoogleHi, Me and my family are currently renting a property through martin & co. really happy with the service that was provided not only friendly but making us feel so comfortable through the whole process. Couldn't be more happier with the property we have moved into. The process was very fast and easy. Again thank you to the team of Martin & Co Chelmsford. Kindest Regards. The Redman Family.
Thank you Chris.
5/5
GoogleDavid Tupper supports me with my rental property. I find David to be very efficient and friendly to deal with.
Thank you for your positive feedback, Vihar! We're glad to hear that David has been efficient and friendly in assisting you with your rental property. Your satisfaction is our priority, and we appreciate your support! Stephen Frost, Director.
5/5
GoogleMy partner and I have recently viewed and potentially found a property with the massive help from Jamie Bentall at Martin & Co. Would highly recommend him for any queries or help!
Dear Kasey, Thank you for the glowing review! We're thrilled to hear that Jamie provided you with exceptional service. It's our privilege to assist you and your partner in finding the perfect property. We look forward to continuing to support you both through this exciting journey. Your high recommendation is sincerely appreciated. Regards, Stephen Frost Director
5/5
GoogleI highly recommend Martin & Co Chelmsford; the entire team was very helpful, professional and responsive. The process of finding a flat, passing referencing and moving in was smooth and easy thanks to the team's thorough explanations and support. Beth especially was fantastic in helping me find a new home and answered any queries I had promptly.
Hi Mehrdad, thank you for your rating. We need to hear clients thoughts whether that be good or bad so we can continually improve our service. If you would like to get in touch with me, you could explain a little more. We understand how frustrating the buying process can be and sometimes decisions out of our control. Kind regards, Andy - Sales Director
5/5
GoogleVery professional and friendly. Responded to queries quickly. Made the move smooth as possible. Thanks Tom, Steve and team Martin and Co.
Hi Rajesh. I really appreciate your comments. I wish you all the best in your new home. I hope we can help you again soon. Stephen Frost Director
5/5
GoogleMartin & Co has an amazing team. They are really helpful and supportive. The entire process was fast and their team was always a call away for any updates or concerns you have. My interactions were mostly with Terry and he was phenomenal in providing guidance and resolving my issues.
Hi Nihit Thank you for your review and kind words. The team appreciates the review. Regards Stephen Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Jan wrote: "We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ..."
17 reviews from tenants, rated 5.0 out of 5 on average. For example, Jess wrote: "Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Chelmsford won Platinum.
Tell us what you need and we'll pass your enquiry to Martin & Co Chelmsford and up to three other top-rated agents near Chelmsford.
