Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
780 reviews across 4 platforms
2 Watson Heights, Chelmsford, Essex, CM1 1AF
Part of Martin & Co, see every office.
Martin & Co's office in Chelmsford, Essex, at 2 Watson Heights, is rated 4.8 out of 5 across 780 reviews on four platforms, including 745 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
745
Reviews on Google
This office
20
Reviews on The Trusted Agent
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9
Reviews on The Trusted Agent
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6
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
As a new landlord, Martin & Co Chelmsford fully managed service provided the peace of mind that my property was professionally marketed and cared for. They have ...Read the review from sellers
I recently bought a flat and the service provided by Stephen Frost and his team was excellent. The Sales Progression team provided an excellent professional ...Read the review from buyers
We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ...Read all 9 from landlords
Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ...Read all 17 from tenants
Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleMartin & Co have been my estate agent for the last 4 years. They have always been helpful & professional in their advice. Charlotte has been fab in dealing with any problems that I’ve had. Throughly recommend them.
Hi Jo Thank you for taking the time to write the review, it is much appreciated. It is our pleasure to be entrusted to look after your home for the past 4 years. Here's to the next 4! Regards Stephen Frost Director
5/5
GoogleLauren from Martin & Co dealt with the sale of my property. Very professional, not pushy at all like some agents can be. Brilliant communication throughout. I would 100% recommend thus lady 👌 …
Thank you for your fantastic review, Vince! We're delighted to hear that Lauren provided you with a professional and seamless experience. Your recommendation means a lot to us, and we appreciate your trust in our team! Stephen Frost, Director.
5/5
GoogleAbsolute first class service from start to finish . Fast and efficient and everything went as smooth as possible very impressed . I wouldn’t use anywhere else as a tenant or a landlord thanks Megan and Emma for all your help ... regards rob
Than you Rob for your comments.
5/5
GoogleWe have dealt with Martin & Co for a period of years and have feel comfortable saying nobody knows property in Chelmsford like they do. Professional and trustworthy I would recommend their services to anyone in the Chelmsford area seeking a reliable and customer-focused estate agent who will always act with integrity and the best interests of their clients.
Dear Sam, Thank you so much for your lovely review and kind words! We look forward to a continued collaboration. Regards, Steve Director
5/5
GoogleNot usually one to leave a review but my experience with Martin & Co has always been a pleasure. …
5/5
GoogleVery helpful, quick to respond and resolved our issues in a timely and efficient manner.
Thank you for your positive feedback! We're glad to hear that our team was able to assist you quickly and effectively. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Stephen Frost, Director.
5/5
GoogleVery profesional Staff . All I can is thank you very much for providing a great service to me and my family. I can only recommend the company to other friends.“ Thank you Beth and Natasha
Piotr thank you for taking the time to write a review about my company and the team. All the best in your new home. Stephen Frost Director.
5/5
GoogleI recently enquired about a property advertised by Martin & Co in Chelmsford. Beth Caroll contacted me within a day of my interest shown and within a few within a week i was approved and have now moved into the property. Dealing w ith Beth Carroll was a pleasure.She is a pleasure to deal with, being , very friendly.honest and professional throughout my dealings with her .PositiveProfessionalism
5/5
Googlelauren cook, one of the best estate agents ive ever met,
Thank you for your kind words about Lauren Cook! We're thrilled to hear that you had such a positive experience with her. Your satisfaction is our top priority, and we appreciate your trust in our team. Stephen Frost, Director.
5/5
GoogleFred and the team recently let our property on van diemens road, found a great tenant at a great price, service was great
Thanks for your kind words Mike. I am pleased the service met your expectations.
5/5
GoogleLooking for a home in a location you want with a child is a total nightmare. But Martin & Co have been nothing but helpful. Prompt with answers and they are honest too. Friendly and reassuring. They don't leave you hanging and wondering. Friendly! Professional! Efficient! So helpful . Thank you to all there especially Beth for all of your help
5/5
GoogleHad a really good experience while dealing with M&Co at Chelmsford. Charlotte has been my main contact and she made the process really easy and smooth. Would surely recommend.
Hi Mandeep Thank you for your kind words. Stephen Frost Director.
5/5
GoogleRented a lovely flat next to the train station in the past two years via Martin&Co and would like to say a big thank you! Especially to Rob, the property manager and the whole letting team for having done a fantastic job! They are polite, responsive and helpful whenever I needed to contact them. Really enjoyed my time in Chelmsford and highly recommend this company for those renting.
Thank you for your review.
5/5
GoogleI had a very good experience with them and Luke is amazing,professional and very helpful, I highly recommend him,well done
Dear Roberto, Thank you for your feedback and for taking the time to share your positive experience. Thank you for recommending Luke and the Martin & Co team, and if you require any further assistance or have any questions, please don't hesitate to contact us. Regards Steve Director
5/5
GoogleVery good experience dealing with Lauren Cook, always professional and transparent. Kept us well informed without being intrusive and most importantly listened !!
Thank you for your positive feedback, Julie. We're thrilled to hear that you had a great experience with Lauren and appreciate her professionalism and communication. Listening to our clients is a priority, and it’s wonderful to know that it made a difference for you. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Stephen Frost, Director.
5/5
GoogleThroughout these hard times Andrew and the team have been outstanding assisting me. I will continue to use M&Co when looking to rent or buy. Just sign another lease with them due to my experience.
Thank you for your kind words about Andrew and the team in the office. I am pleased to learn we have been outstanding. I sincerely hope you have many more happy years in your property. Stephen Frost FARLA ANAEA Director
5/5
GoogleThroughout these hard times Andrew and the team have been outstanding assisting me. I will continue to use M&Co when looking to rent or buy. Just sign another lease with them due to my experience.
Thank you for your kind words about Andrew and the team in the office. I am pleased to learn we have been outstanding. I sincerely hope you have many more happy years in your property. Stephen Frost FARLA ANAEA Director
5/5
GoogleI am very happy with the swift responses I get to any of questions and the support I have been given to date as a first time landlord.
Thank you for your feedback, Lisa! We're thrilled to hear that you appreciate our prompt responses and support. Helping first-time landlords like you is our priority, and we're glad to be of assistance. If you have any more questions or need further assistance, don't hesitate to reach out. Stephen Frost, Director.
5/5
GoogleWe recently moved into one of the flats from Martin & Co Chelmsford. The process was quick and straightforward, all handled online. David, our Tenancy Manager, has been very professional and helpful, ensuring all our queries are answered.
Thank you for your wonderful feedback, Rovin! We're delighted to hear that your moving process was quick and straightforward. David will be pleased to know that his professionalism and support made a positive impact. We appreciate your recommendation and look forward to assisting you further! Stephen Frost, Director.
5/5
GoogleThanks to Martin&Co , I rented my house without any problem. A very professional team also make quick decision and finds solutions. Special thanks to Charlotte and Rob.
Thank you for taking the time to review my company. Regards Stephen Frost Director
5/5
GoogleMartin & Co Chelmsford are great! We’ve had interactions with everyone in the office and they’re always friendly and helpful. I would highly recommend!
Thank you for your kind words Carly, glad that the team have been helpful. Stephen Frost - Director
5/5
GoogleThroughout these hard times Andrew and the team have been outstanding assisting me. I will continue to use M&Co when looking to rent or buy. Just sign another lease with them due to my experience.
Thank you for your kind words about Andrew and the team in the office. I am pleased to learn we have been outstanding. I sincerely hope you have many more happy years in your property. Stephen Frost FARLA ANAEA Director
5/5
GoogleJohn and and the team were great and always extremely helpful with my requests which was great as it was my first purchase! Would 100% use moving forward. Thank you Martin & Co :)
Hi Brandon, Thank you for taking the time to write the review about John and the team, it is much appreciated. We look forward to helping you with your next move! Regards Stephen Frost Director
5/5
GoogleExcellent service and first class customer care 👏👏👏 …
Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had an excellent experience with our service and customer care. Your appreciation motivates our team to continue delivering the best. We look forward to serving you again! Stephen Frost, Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Jan wrote: "We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ..."
17 reviews from tenants, rated 5.0 out of 5 on average. For example, Jess wrote: "Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Chelmsford won Platinum.
