Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma and the team at Martin & Co helped me massively with buying and then both leasing and then selling my flat in Chelmsford. They helped every step of the way and their communication and support made what could have been a very stressful and apprehensive time really smooth! Managing to sell during lockdown 2020 was especially fortunate. Thank you so much to Martin & Co - 10/10 recommend!
Rose · 4 June 2021
Agent replied
Hi Rose,
Thank you for taking the time to write the review about Emma and the team, it is much appreciated.
Lockdown gave us some challenges but we went back to basics and so pleased we sold your home in this period.
Thanks again.
Regards
Stephen Frost
Director
★★★★★ 5/5
GoogleHighly recommended. After needing to vacate our property early and break our contract due to family bereavement, Martin and co helped to accommodate our needs in a sensitive and timely manner, in particular Charlotte who went out of her way to explain each step of the process to us, she was professional, sensitive and helpful throughout making a fraught situation just a little bit easier, cannot thank them enough.
Liah · 21 May 2021
Agent replied
Hi Liah,
Thank you for taking the time to write the review and specifically about your dealings with Charlotte in what was a difficult time for you.
Regards
Stephen Frost
Director
★★★★★ 5/5
GoogleWe have been renting through Martin & Co and have had a great experience so far. The team is professional and responsive, and we especially want to highlight David Tupper for his excellent support. He has been incredibly helpful, approachable, and proactive in addressing any concerns we’ve had. It’s reassuring to know that we’re in good hands. Highly recommend Martin & Co for anyone looking for a reliable and supportive letting agency!
CMA · 4 December 2024
Agent replied · 7 December 2024
Thank you for your wonderful review, CMA! We’re delighted to hear that you had a great experience renting through us. We appreciate your recognition of David Tupper's exceptional support, and we’re glad to have such a professional team. Thank you for recommending Martin & Co, we look forward to continuing to assist you!
Stephen Frost, Director.
★★★★★ 5/5
GoogleVery professional agency to work with, I would definitely recommend.Special thanks to Beth and Emma for making it easier finding the new home of our dreams.
Later review
Had a faulty washing machine and David took care of the process helping us getting a new washing machine in just few days.
Thank you
Nasta · 15 January 2025
★★★★★ 5/5
GoogleVery pleased with Martin & Co. Luke and Emma were proactive in their communication, keeping me updated every step of the way. I highly recommend Martin & Co to anyone looking for a dedicated, knowledgeable, and reliable property agent. They truly went above and beyond to ensure that my experience was a positive one.
Jelinda · 6 March 2023
Agent replied · 15 April 2023
Dear Jelinda, Thank you for sharing your positive experience with Martin & Co! We're glad to hear that Luke and Emma were proactive in their communication with you and kept you updated every step of the way. It's great to hear that you had a positive experience with our team and that you would recommend us to others. It's always important to have a dedicated, knowledgeable, and reliable property agent, and we're happy to hear that Martin & Co was able to provide that for you. Regards Steve Director
★★★★★ 5/5
GoogleVery good service and appreciate your help. Thankyou
REMYA · 8 August 2026
Agent replied · 22 August 2026
Thank you immensely for your kind words, Remya. We are glad the service was helpful to you. Your appreciation means a great deal to the team at Martin & Co Chelmsford.
★★★★★ 5/5
GoogleOur experience with Martin & Co. estate agents has been outstanding. Luke Harris and team have been extremely helpful in organising and coordinating the whole process. I have found the customer service provided by Luke to be exceptional. Would highly recommend!
Daniela · 7 February 2024
Agent replied · 13 February 2024
Dear Daniela,
We're thrilled to hear about your outstanding experience with Martin & Co and are particularly grateful for your recognition of Luke's exceptional service. Your recommendation means the world to our team. Looking forward to assisting you in the future!
Regards,
Stephen Frost
Director
★★★★★ 5/5
GoogleMartin &Co Chelmsford is the best agent I have been searching for a property to rent since June but when I came in contact with Martin &Co my story changed for good. They are not only good at securing befitting property, they also called to follow up and make good suggestions of property. They are the best.
Mercy · 6 November 2022
Agent replied
Thank you for your kind words Mercy.
Al the best on your new home.
Regards
Stephen Frost
Director.
★★★★★ 5/5
GoogleI'm so happy with Martin and Co Chelmsford agency . Specially Thanks to Luke , who make the whole process so easy and kept me updated all the time.Big thank you to luke for helping me and my partner .very supportive and approachable.Thank you to all the team members to support us
Jessin · 28 March 2023
Agent replied · 15 April 2023
Dear Jessin,
Thank you for sharing your positive experience with Martin & Co Chelmsford! We're glad to hear that Luke made the whole process easy for you and kept you updated throughout. It's great to hear that he was supportive and approachable in helping you and your partner. Thank you for taking the time to leave a review.
Regards
Steve
Director
★★★★★ 5/5
GoogleRented a flat in the Chelmsford city centre from Martin & Co for about 4 years. Never had a problem contacting them or getting things sorted, highly recommend!
Shout out to Kerri the tenancy manager, lovely and always super helpful!
Marcus · 31 January 2024
Agent replied · 27 September 2024
Dear Marcus,
We are delighted to hear of your experience with our team! Thank you for choosing Martin & Co Chelmsford and for taking the time to give us such a great review. Kerri is a valued member of our team.
Regards,
Steve
Director
★★★★★ 5/5
GoogleThe team at Martin & Co Chelmsford initially managed the let of my property for two years and then handled the sale. As letting agents they were superb. They handled everything for me and took all the stress out of letting.
When it came to selling Steve, Tom and the team were great. It was a tricky sale and they were patient, diligent and always made sure I was kept informed regularly.
Thanks guys.
Kerry · 5 June 2018
Agent replied
Hi Kerry,
Thank you for your kind words, it has been a pleasure.
On behlaf of the entire team I wish you all the best for the future.
Steve
★★★★★ 5/5
GoogleThe team at Martin & Co Chelmsford initially managed the let of my property for two years and then handled the sale. As letting agents they were superb. They handled everything for me and took all the stress out of letting. When it came to selling Steve, Tom and the team were great. It was a tricky sale and they were patient, diligent and always made sure I was kept informed regularly. Thanks guys.
Kerry · 28 March 2018
Agent replied
Hi Kerry, Thank you for your kind words, it has been a pleasure. On behlaf of the entire team I wish you all the best for the future. Steve
★★★★★ 5/5
GoogleRented a flat in the Chelmsford city centre from Martin & Co for about 4 years. Never had a problem contacting them or getting things sorted, highly recommend!
Shout out to Kerri the tenancy manager, lovely and always super helpful!
Marcus · 14 January 2024
Agent replied · 13 January 2024
Dear Marcus,
We are delighted to hear of your experience with our team! Thank you for choosing Martin & Co Chelmsford and for taking the time to give us such a great review. Kerri is a valued member of our team.
Regards,
Steve
Director
★★★★★ 5/5
GoogleI have rented a property from Martin & Co Chelmsford Letting State Agent in February 2024.
I would like to convey my gratitude for Mr. David Tupper, Senior Tenancy Manager at Martin & Co.
I deeply value David's professionalism and thoughtfulness, which are evident in his prompt attention to maintenance issues and careful consideration of my request to keep a pet.
Mr. David Tupper's dedication to providing exceptional service is truly commendable. His commitment to clear communication and timely updates is highly respected.
I wish to express my sincere appreciation for Mr. David Tupper and his outstanding support and expertise.
Your Tenant at Chelmer village, Afsaneh.
Afsaneh · 12 June 2024
Agent replied · 24 May 2024
Dear Afsaneh,
Thank you for your glowing review! We are elated to hear about your positive experience with our Senior Tenancy Manager, David Tupper. It's our goal to provide outstanding service, and we're thrilled that David's dedication to professionalism and excellent communication has shone through. Your kind words are truly appreciated.
Regards,
Stephen Frost
Director
★★★★★ 5/5
GoogleMary has been an absolute star over the past few months. She has worked tirelessly with our family to make sure we got the best possible sale price and kept us informed every step of the way. Thanks to Hannah and Charlotte too who have supported Mary to make the process as smooth as possible, Thank you!
Helen · 1 August 2022
Agent replied
Helen.
Thank you for trusting us to let and sell your family home. It’s been our pleasure.
We had a few last minute challenges but the team got the house sold! 🙏
Take care.
Stephen Frost
Director.
★★★★★ 5/5
GoogleGood and excellent service... David is very helpful and supportive.I really recommend this for every one who's going looking for a new home.They will respond very quickly for our messages and mails and that will be really appreciated.
Sherly · 10 February 2024
Agent replied
Thank you for your kind words.
Regards.
Stephen Frost.
Director
★★★★★ 5/5
GoogleRecently had a great experience with Martin & Co - Chelmsford. The whole experience has been made, simple, quick and as clear as possible. Terry has been great, keeping us up-to-date with every step of the process by telephone and by email, and always keen to help. Would definitely recommend them :)
Chloe · 4 February 2023
Agent replied
Hi Cloe
I am please we met your expectations. Thank you for your review
Regards
Stephen
Director
★★★★★ 5/5
GoogleI’ve had a great experience with Martin & Co. They have been excellent in addressing all my maintenance requests very quickly and keeping me updated throughout the process. Their communication is prompt and professional, and I really …
Rajesh · 20 November 2025
Agent replied · 24 October 2025
Thank you for your fantastic review, Rajesh! We're thrilled to hear that you had a great experience with our team at Martin & Co. Your appreciation for our quick responses and effective communication means a lot to us. We strive to provide … More
★★★★★ 5/5
GoogleAll the staff were friendly and helpful, made moving very simple. Emma was lovely at helping with the initial stages and viewings, and Laura was helpful and efficient at sorting out paperwork side of things. They use an online system for lettings and signing documents which makes everything much easier too. Only needed to visit in person to view the property, and scan ID / collect the keys. 5*
Deren · 10 February 2020
Agent replied
Hi Derin
Thank you for taking the time to write about your experience with the team and our systems too. We are always looking at technology to help in the administration of the paperwork and glad you approve.
All the best in your new home too.
Steve
★★★★★ 5/5
GoogleExcellent communication from the team. Libby was great and responsive to emails. Made the process run smooth without any issues.
Feyi · 5 December 2024
Agent replied · 10 December 2024
Thank you for your kind words, Feyi! We're delighted to hear that you had an excellent experience with our team, especially with Libby. Your feedback is greatly appreciated and motivates us to keep providing great service.
Stephen Frost, Director.
★★★★★ 5/5
GoogleI would highly recommend Martin & Co
They offer a very professional service.
Efficient, knowledgeable and friendly staff. David Tupper is an asset to the team. He has shown high professionalism.
J · 7 June 2024
Agent replied · 8 June 2024
Thank you for your high recommendation and kind words, J J. We're delighted to hear you found our staff efficient, knowledgeable, and friendly. We truly appreciate your shout-out to David and we will certainly pass on the praise. Thanks again for choosing Martin & Co! Stephen Frost, Director
★★★★★ 5/5
GoogleTonia Pool, our tenancy manager, has been exceptional! Her prompt responses have helped resolve issues quickly, and she's always available to communicate. Thanks to her, our experience has been smooth and hassle-free. Highly recommended!
Param · 21 December 2025
Agent replied · 24 December 2025
We're thrilled to hear about your positive experience with Tonia! It's great to know that her promptness and communication made a significant difference in your tenancy journey. Thank you for recommending us, and we appreciate your kind words.
Stephen Frost, Director.
★★★★★ 5/5
GoogleFreindly and fast work
Steff · 8 August 2026
Agent replied · 22 August 2026
We are delighted to read your kind words, Steff. Your recognition of our friendly and fast service reflects the standards Martin & Co Chelmsford holds in every client interaction. We value your feedback.
★★★★★ 5/5
Direct reviewsMaintenance
I would like to express my sincere thanks to Ms Tonia Pool
at Martine&Co for her
exceptional support in resolving an emergency issue at my rental property. Her professionalism, clear communication,
attentive listening, and compassionate
approach ensured that the matter was addressed promptly and efficiently.
I wish Ms Tonia Pool and you all at Martine&Co the very best in the coming New Year.
Kind regards,
Afsaneh.
Afsaneh · 13 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
