Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
215 reviews across 1 platform
17 Duke Street, Chelmsford, Essex, CM1 1HP
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Chelmsford, Essex, at 17 Duke Street, is rated 4.6 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.6.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleRented a property with Abbott’s for 2 years and they have always been extremely professional and Helpful. Especially Ben Kendall. Definitely recommend.
Hi Emma, thank you for your 5* review, it's good to know that Ben and the team have been very helpful in the time you have been renting through them. Kind regards, Mike.
5/5
GoogleGreat service, Ben has been excellent throughout, very responsive with communications, going through the process has been very easy
Thank you Robert for your 5* review of Ben and the team. Your kind words are very much appreciated. Kind regards, Mike.
5/5
GoogleI was very impressed by the team's efficiency and helpfulness. Within two weeks, we had viewed the flat we were interested in renting, had all checks and paperwork ready, and had our move in date. Thank you, Ilya!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleGreat so far - quick to answer emails and almost always available by phone. Clear, transparent, and up front about everything. All required certificates provided.
Gerard many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleJessica was helpful and found us a place we really love. Would recommend.
Thank you for taking the time to share your experience! Kind regards, Scott @ Customer Relations
4/5
GoogleRob and Ben have handled two of my tenancy agreements. The hand held me through the process of marketing, viewing and the legal aspects of letting my property. Always available for any questions, no matter how small. Communication was clear and I was kept up to date at every stage of the process. Would recommend.PositiveResponsiveness, Professionalism
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic agency and extremely professional. Ilya and Joe have worked tirelessly and gone over and above in this unprecedented time and have been in constant contact to answer any questions. Highly recommend!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GooglePurchased my first flat using Abbotts and they were absolutely amazing from start to finish. Always available to help answer questions, and all of the staff were very friendly and professional too! I highly recommend them!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleJoe and the team were very helpful and accommodating. The process was quick and straightforward. Highly recommend.
5/5
GoogleDealt with Sam Berry, outstanding service. Very efficient and extremely helpful. Made a stressful time very smooth sailing. Should we look to rent again or know anyone who are looking to rent, I will definitely recommend! Thank you for the amazing service Sam. Al & Sera
5/5
GoogleMy experience with Abbotts was good. They helped me to rent my flat after I wasn't successful to rent my flat with another agency. They were responsive to my satisfaction. They were professional and there were no additional or hidden fees - just the fee we agreed at the start.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
Googlethey were absolutely amazing from start to finish. Always available to help answer questions, and all of the staff were very friendly and professional too! I highly recommend them!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thank you to Ben and the lettings team at Chelmsford (branch), for their excellent communication, honesty and meeting deadlines as agreed. We will certainly use them again and recommend them to our family and friends. : )
5/5
GoogleFantastic estate agents! Great communication and really easy to deal with. One of the employees Bukola inparticular was very pro active, and worked really hard to get everything processed quickly and efficiently. Also Ben who works in the same branch was equally as helpful. Definitely recommend them to anyone else. Thanks again guys!
Thank you Max for your 5* review and kind comments. I'm pleased to hear you would recommend Bukola and the team. All the best, Mike.
5/5
GoogleFantastic estate agents! Great communication and really easy to deal with. One of the employees Bukola inparticular was very pro active, and worked really hard to get everything processed quickly and efficiently. Also Ben who works in the same branch was equally as helpful. Definitely recommend them to anyone else. Thanks again guys!
Thank you Max for your 5* review and kind comments. I'm pleased to hear you would recommend Bukola and the team. All the best, Mike.
1/5
GoogleHorrible experience using this letting agent. Avoid.
Katie, please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom start until move in day Ilya and Abbotts were great. Ilya’s communication was great and very prompt. Top drawer all round
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing team, excellent service delivery. I got my property with no hassles. Good job guys !
Oladayo Bisi-Oluwole thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleHad to contact them three times to get a viewing, upon viewing, despite putting in instant interest, made to wait two days and the last on the list. Don't recommend these jokers for rentals at all.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant and professional service from everyone I spoke to and met, very fast to respond to questions and requests, and helped me to sell my house for the price they said they would.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey’re very agile and helpful, the whole process was done within the course of a week! Many thanks! Irem
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleThis real estate agent really bad service just i call the them asking for a house to rent hi just asking questions I answer all questions and hi hung up the phone and i call them several times they don’t answer call 🤬🤬🤬 …
Good afternoon, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleSold a property with Jack at the Chelmsford office. Despite all the issues with the pandemic it was a really great service. Communication was excellent and he made sure all parts of the chain were together. Excellent.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave nothing but positive things to say about our experience with Rob at Abbotts Chelmsford. Quick to respond, friendly and communicated with us every step of the way in getting our dream property. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Chelmsford office has 215 reviews across 1 platform: 215 on Google.
Abbotts Countrywide Chelmsford is rated 4.6 out of 5 across all 215 reviews, and 4.6 out of 5 on Google from 215 reviews.
Abbotts Countrywide Chelmsford, 17 Duke Street, Chelmsford, Essex, CM1 1HP.
