Trusted Agent profile · Chelmsford, Essex
Verified
★★★★★
215 reviews across 1 platform
17 Duke Street, Chelmsford, Essex, CM1 1HP
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Chelmsford, Essex, at 17 Duke Street, is rated 4.6 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.6.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleJoe from Abbot's was absolutely excellent for us. We got our first choice apartment at the price we wanted. Excellent service!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleBen and his team have been exemplary from the start to the finish! Abbotts are first class and would highly recommend them to anyone looking to rent a property
5/5
GoogleHad some very positive and professional communications with Dean and Scott whilst going through the process of buying my first home. All communications very clear and timely and during what was a brand new process for me, no question was too stupid.
Wonderful to read Matthew that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
1/5
GoogleThis real estate agent really bad service just i call the them asking for a house to rent hi just asking questions I answer all questions and hi hung up the phone and i call them several times they don’t answer call 🤬🤬🤬
Good afternoon, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleBeautiful experience, the staff are amazing and willing to help.
Many thanks Ngozi Nwigwe for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeautiful experience, the staff are amazing and willing to help.
Many thanks Ngozi Nwigwe for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Chelmsford staff are very friendly and helpful. Communication is good and they go that extra mile to resolve issues as quickly as possible. I would thoroughly recommend them.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad some very positive and professional communications with Dean and Scott whilst going through the process of buying my first home. All communications very clear and timely and during what was a brand new process for me, no question was too stupid.
Wonderful to read Matthew that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
GoogleVery pleased with the service provided by Rob/ Ben at Abbotts Chelmsford. Good communication by phone and email at all times, and always unfailingly polite. The whole rental process went very smoothly.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the best service from Ben and Jessica at Abbotts Chelmsford. They were professional, friendly, reliable and efficient, which made it a pleasure in dealing with them. I can thoroughly recommend them! Thanks again, Elma
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
5/5
GoogleAbbots letting agency is absolutely fantastic and I have to appreciate Ben and Chloe for their prompt response. They both are really helpful
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleReally professional, timely and helpful! I have moved house a lot and this was by far the best letting agent I have ever used. Thanks for helping me find a new home 🥰 …
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleHelpful and organized.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleProfessional and wonderful team.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently let a property through Abbotts for the first time, and with the amazing help from Bukola & Ben had a really good experience, the process was simple and I would highly recommend to others!
Thank you Danni for your amazing recommendation and I am pleased to see you received a great service from our local team while arranging the let on a property. Kind regards, Scott
5/5
GoogleGreat service from Jessica and Ben at abbotts chelmsford,very helpful and quick to reply, making sure I secured the rental property I was looking forPositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleAll very efficiently done
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
GoogleWe rented our new flat through Abbotts earlier this month. We were new to renting in England and they were very helpful throughout the process.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey have been helping us find tenants for a number of years and we have found them to be very proactive and and a pleasure to work with throughout.
Many thanks Jackie for your 5* review. It gives me great pleasure to hear that our Abbotts branch once again are providing a proactive service and are a pleasure to work with. Best wishes, Lucy.
5/5
GooglePurchased a property recently from Abbott’s. Found Dean Ellis very helpful. Everytime I asked him for assistance he was able to get me an answer.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
GoogleVery responsive to messages and queries, especially as this was my first time renting a property. Would recommend.PositiveResponsiveness
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent customer service. We had consistent contact and updates throughout and the team were very supportive. Dean Ellis in particular was great, would highly recommend.
Thank you Seth for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
5/5
GoogleReally friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!
Thank you for your kind review!
5/5
GoogleRecently been looking for a property to let in Chelmsford, and have been helped most professionally by Bukola and Ben, couldn't recommend them enough!
Many thanks Emma for your great 5* review and recommendation. Delighted that Bukola and Ben were able to help. Best wishes, Tracey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Chelmsford office has 215 reviews across 1 platform: 215 on Google.
Abbotts Countrywide Chelmsford is rated 4.6 out of 5 across all 215 reviews, and 4.6 out of 5 on Google from 215 reviews.
Abbotts Countrywide Chelmsford, 17 Duke Street, Chelmsford, Essex, CM1 1HP.
