Trusted Agent profile · Chelmsford, Essex

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Abbotts Countrywide Chelmsford reviews

4.6

★★★★★ Excellent

215 reviews across 1 platform

17 Duke Street, Chelmsford, Essex, CM1 1HP

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Chelmsford, Essex, at 17 Duke Street, is rated 4.6 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.6.

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4.6 / 5

215

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Really friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!

Lorraine · 30 July 2020

Agent replied · 30 July 2023

Thank you for your kind review!

5/5

Google

Very professional, very nice people, always helping in any way they can, solve your doubts, you are advised as to do better, no problems ever. If you are looking to rent or buy a property in Chelmsford Abbotts are the best, no doubt. Thanks to all the staff at Abbotts in Chelmsford for your help.

Roberto · 28 July 2019

5/5

Google

Great service from all Chelmsford office staff, they have helped a lot with our first move - very polite, friendly and efficient!

Syan · 30 October 2019

Agent replied

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Really friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!

Lorraine · 9 December 2019

Agent replied

Thank you for your kind review!

1/5

Google

Absolute time wasters

Jazz · 31 January 2023

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

4/5

Google

Friendly and well mannered staff who helped us during the renting process and explained everything clearly. =

Liz · 9 October 2020

Agent replied

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

1/5

Google

Probably the most expensive letting agent in Chelmsford. Charged me 1500 (of which 875 a deposit) just to move in... and then 400 when i needed to move out. Staff cannot really explain their charges and it looked like they(charges) were coming out of nowhere. Would not advise it to anyone else!!!

Timur · 28 July 2019

5/5

Google

Very professional, very nice people, always helping in any way they can, solve your doubts, you are advised as to do better, no problems ever. If you are looking to rent or buy a property in Chelmsford Abbotts are the best, no doubt. Thanks to all the staff at Abbotts in Chelmsford for your help.

Roberto · 27 August 2015

5/5

Google

Fantastic service from Rob and Ben. Couldn't thank them enough for the quick process.

Daisy · 13 January 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great customer service from Ben and Jessica. Always willing to help and quick to respond to queries.

Oge · 26 November 2019

Agent replied

Thank you for your kind review!

5/5

Google

Excellent service from the Lettings Team! Ben Kendall in particular is professional, personable and efficient. Highly recommended!

TT · 28 July 2019

Agent replied

Thank you so much for your excellent 5* review and recommendation. Kindest regards, Lucy.

5/5

Google

Recently rented a property with Abbotts and grateful to Bukola and Ben for their excellent service

Teng · 28 July 2019

Agent replied

Many thanks Teng for the amazing 5* review, I will ensure your kind words are passed on to Bukola, Ben and the Abbotts team. Best wishes, Lucy

5/5

Google

I have recently used this estate agents in chelmsford essex and I found them to be the most pleasant out of the ones we had experience with. They had a lot to show us, but really helped us with our decision, to find exactly what we needed.

Tim · 28 July 2019

5/5

Google

Wonderful service from Ben! Very professional and always on hand to answer all my questions.

Amelia · 28 July 2019

Agent replied

Thank you for your 5* review of our hardworking team, in particular Ben. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

Very friendly and easy to deal with. The whole process was smooth and simple

Terry · 31 July 2019

Agent replied · 30 July 2023

Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma

5/5

Google

I have always found Abbotts Chelmsford to be an extremely professional letting agency and very proactive in the lettings market. The staff are always polite and very helpful and nothing is too much trouble when it comes to renting your property. I would highly recommend them.

Steve · 28 July 2019

5/5

Google

Very friendly and easy to deal with. The whole process was smooth and simple

Nerd · 28 July 2019

Agent replied

Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma

5/5

Google

Great service from the Lettings team. Very helpful and professional.

Joanna · 1 August 2020

Agent replied

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

5/5

Google

I have always found Abbotts Chelmsford to be an extremely professional letting agency and very proactive in the lettings market. The staff are always polite and very helpful and nothing is too much trouble when it comes to renting your property. I would highly recommend them.

Lorraine · 29 December 2014

5/5

Google

Excellent friendly service from Bukola and Ben. Would recommend.

Dite · 28 July 2019

Agent replied

Thank you for your 5* review. I'm pleased to hear that you would recommend the team at Chelmsford. All the best, Mike.

5/5

Google

Very professional, fast acting for letting properties.

Gary · 27 October 2019

Agent replied

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

The Lettings Team in Chelmsford gave me a fantastic quality in service when it came to finding me a property. Didn't expect a stressless move in and I am very grateful! Would highly recommend and use again!

Isabella · 28 July 2019

5/5

Google

Great service. Highly recommend

Karolina · 31 July 2019

Agent replied · 30 July 2023

Thank you for your 5* review!

5/5

Google

Great service. Highly recommend

Karolina · 28 July 2019

Agent replied

Thank you for your 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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