Charters Chandlers Ford reviews

★★★★★ 5/5

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Fantastic service from Charters

All of the team at charters have been efficient, informative and professional. Steve arranged a valuation promptly and the house was on the market within a week, viewings were arranged prior to it being on Rightmove. Sasha provided amazing after sales suppprt, keeping me informed on a daily basis of the chain and dates we were aiming for. Sasha always returned my calls and responded to emails promptly. Charters have provided a smooth house sale and purchase.

Isabel · 2 November 2017

★★★★★ 5/5

Google

Charters were excellent in that they both sold our current house and enabled the buying our a bungalow. At every stage they kept us informed and quickly actioned anything we needed. We were particularly grateful that they handled well the buying of our new property which involved sustained negotiations to complete.

Fred · 31 May 2023

★★★★★ 2/5

Google

Unfortunately, I had a really bad experience with the Southampton branch. I would not recommend their services.

O · 26 January 2026

★★★★★ 5/5

Google

Charters have been extremely professional, proactive and efficient. All the staff are dedicated to their job, and pride themselves on their professional approach. I have been dealing mostly with Oliver Collins on a 1-2-1 basis via emails and phone calls - he has been fantastic, understands what I am looking for and I appreciate his helping me find my next home. PositiveResponsiveness, Quality, Professionalism, Value

Deepy · 27 August 2021

★★★★★ 5/5

Google

Our experience with Charters has been excellent. From the first call from Mike, the warm and welcoming connection we felt with Elle, the promptness and diligence of Victoria, Olivia, Jessica and Oliver, we couldn't speak more highly of the team for a professional and personal service. They succeeded in securing us a new home and selling our current one in less than two weeks. Highly recommend.

Christine · 25 May 2021

★★★★★ 5/5

Google

Very pleasant and efficient. It was an absolute pleasure working with Charters as they were always happy to answer my calls and talk, they were very efficient and effective in finding a new tenant and also offered to liase with potential tenants about selling my current furniture on my behalf. Would highly recommend and use again!PositiveResponsiveness, Quality, Professionalism, Value

Ollie · 22 June 2022

★★★★★ 5/5

Google

My first contact with this business was with Mike Maher for a valuation on my parents house. He kept in touch with me for 8 months (unlike another agent) while probate was progressing. With the support of sales and the admin staff it was sold stc in a very short time. A wonderful & professional company to deal with which I would certainly recommend.

Gillingham · 30 July 2021

★★★★★ 5/5

Google

This is the first time we buy our house in this new country. I am very glad we have chosen Charters where Victoria and Olivia have helped us a lot on finding properties which are for letting or sale. They are very professional and helpful throughout the process. We are very pleased to have them helping us. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value

Jacqueline · 22 June 2021

★★★★★ 5/5

Google

Really easy and quick service charters made everything less complicated for me all round, particularly Olivia. 5*

Dylan · 11 December 2020

★★★★★ 5/5

Google

What a fantastic service from the Team at Charters in Chandlers Ford, in particular my contact at that office, Jessica Crouch, Very professional, punctual and informative throughout the purchase. Jessica found the property and knew it was exactly what I was looking for. Best service I've had for years from an Agent. Highly Recommend !!

Andrew · 30 July 2022

★★★★★ 5/5

Google

Elle was great and gave us every support in finding a new home.PositiveResponsiveness, Professionalism

Tom · 22 June 2021

★★★★★ 5/5

Google

Great experience with Ed and his team. The experience with working them as a whole has been great. The team are very polite, helpful and extremely professional. Thank you.

Brett · 18 June 2024

★★★★★ 5/5

Google

I have found the team at Charters to be extremely professional. From the first viewing of our house right the way through the process the girls we have dealt with have been knowledgeable and always swift to answer any emails and questions we might have. I cannot recommend Charters highly enough, one of the best estate agents I've dealt with.PositiveProfessionalism

Liz · 27 August 2021

★★★★★ 5/5

Google

Sold out our house and I had a great experience with both Luke and Edward.They were truly professional, always kept me updated and made the whole sale process smooth and stress-free. Really appreciate their prompt communication and support throughout. Highly recommended!

Mahender · 25 March 2025

★★★★★ 5/5

Google

Excellent customer service,always ready to help and probably the best Estate Agent in Hampshire.Thanks to Victoria and Tom Meek!

Melanie · 28 July 2019

★★★★★ 5/5

Google

All the team at charters chandlers Ford have been amazing during the sale of both mine and my partners properties. They have been so supportive and really put themselves out for us especially when one of our buyers pulled out, they secured second offers really quickly. I can’t recommend them highly enough.

Claire · 3 September 2022

★★★★★ 5/5

Google

I don’t often write reviews but feel compelled to say that Christine from your team at Charters Chandlers Ford, is outstanding! Buying a property is an extremely stressful time, but every time I meet Christine I am struck by her enthusiasm, patience, knowledge and understanding. Please can you thank her for me?!

Anita · 30 July 2022

★★★★★ 5/5

View Agents

Excellent service throughout

We never realised how challenging it can be to buy off plan, but Jo expertly managed to hold our chain together during a difficult process that went on for quite some time. Her communication thoughout was excellent and she kept all parties regularly updated. Now all we have to do is hope the builders complete our house on time! Many thanks, Jo and the rest of the team!

Mark · 21 December 2017

★★★★★ 5/5

View Agents

One word 'Outstanding'

This is how it should be. Jo looked after us as buyers from the moment we agreed the purchase. Providing weekly updates and chasing through enquires with solicitors and agents down the chain. This is what sets Charters apart from the rest, a personal service and attention to detail not only for sellers but also for buyers. Thank you for all your support and patience. Adrian and Jackie

Adrian · 14 December 2017

★★★★★ 5/5

View Agents

Jo has been great through thick and thin!

Jo has been invaluable throughout a very tricky sale procedure. She has been excellent in keeping me updated, and has always been easy to get hold of or returned my calls straight away. She is very well informed has dealt efficiently with all my queries, as well as dealing promptly with all other parties involved. I would not hesitate to recommend her 100% - thank you, Jo!

Liz · 14 November 2017

★★★★★ 5/5

Google

Would highly recommend - Thank you to Victoria Richardson for all her help - highly professional

Beatrice · 28 July 2019

★★★★★ 4/5

Google

Really efficient service from both the sales team and the mortgage team. I had regular check ins so that I knew what was going on at all times. Super friendly and a real pleasure to work with. A big thank you to the entire Sales team, Alex and Simon for helping me sell my flat! :)PositiveResponsiveness, Professionalism

Arsa · 22 June 2021

★★★★★ 5/5

Google

Elle has been great at selling 2 houses for us. She’s always really pleasant and professional to deal with. Really easy to communicate with. Charters also found a great house for us to move to as well. Thoroughly recommended.PositiveResponsiveness, Quality, Professionalism

Stuart · 22 June 2021

★★★★★ 5/5

Google

Ella was so helpful with the sale of our property but also with helping us look for another property. We sold ours before it was even advertised really, thanks to Charters being proactive and getting people round to view almost instantly! Great service!

Jane · 12 October 2020