Charters reviews from buyers

★★★★★ 5/5

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Jo Goddard

Just a note of appreciation for Jo Goddard and the team at Charters - Jo was the driving force for getting things moving with regards to our entire chain - our sincere thanks and appreciation to her and the entire Charters team for all the hard work and professionalism that you have put into this 'project'. Much appreciated and warm regards, Dr Kar

Shantanu · 24 November 2017

★★★★★ 5/5

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Friendly and helpful

Hayley has been very friendly and helpful to me and my family whilst we were searching for our new home this Autumn. She kept us updated and informed through a long and painful negotiation which was successfully resolved. Thank you very much, we can’t wait to move in to our new home! Best wishes from the Reids.

Karen · 8 December 2017

★★★★★ 5/5

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Professional with a personal touch

We had the pleasure in dealing with Sam on a recent property purchase. Sam demonstrated to us professionalism at all times has been punctual, courteous and very helpful through out. The rapport he build up with myself and wife was not only genuine but a refreshing change. Thank-you Sam and keep up the good work.

Darren · 18 January 2018

★★★★★ 5/5

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Fantastic Agent

Hayley is fantastic at keeping me up-to-date with new properties that come onto the market. I have dealt with many agents in my search for a new home and Hayley is the one I would praise the most and recommend to others.

Lee · 7 November 2017

★★★★★ 5/5

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Provided Peace of Mind with First Home Purchase

Gemma and the Charters team were superb in ensuring that the purchase of our first home was being pushed forward and could complete ASAP. I would highly recommend Charters and Gemma for their hard work and commitment to quality customer service,

James · 7 December 2017

★★★★★ 5/5

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An extremely professional estate agent.

Sam is extremely courteous, professional, knowledgable and was there on time, if not before. If we had any queries that he could not answer immediately, he found the answers and got back to us as promised.

Colin · 3 November 2017

★★★★★ 5/5

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A ray of sunshine!

Jo is always friendly and helpful, and most importantly unlike other agents elsewhere she gets things done! Which is vital when it comes to buying a new home. Highly recommended :)

JAMES · 27 October 2017

★★★★★ 5/5

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One word 'Outstanding'

This is how it should be. Jo looked after us as buyers from the moment we agreed the purchase. Providing weekly updates and chasing through enquires with solicitors and agents down the chain. This is what sets Charters apart from the rest, a personal service and attention to detail not only for sellers but also for buyers. Thank you for all your support and patience. Adrian and Jackie

Adrian · 14 December 2017

★★★★★ 5/5

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Jo is who you need to get things done

Throughout the process of buying a home Jo was meticulous in chasing up things that need to be done, and was critical in speeding up the process. As someone who was purchasing a home from Charters, I am aware that she was "working for" the seller rather than the buyer, nevertheless she was always helpful to us, and even chased items on our behalf.

Cory · 24 January 2018

★★★★★ 5/5

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thanks for seeing it through

Charters stuck with it throughout a lengthy sale and were always only too happy to help, offer advise and generally support the process when needed. Most importantly when buying/selling a property, they always got back to me when they said they would and quickly.

Peter · 22 January 2018

★★★★★ 5/5

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Excellent Communication and Personal Service

We have just exchanged on a property after a really lengthy 8 month process.. Jo was excellent throughout, with regular communication and updates on progress. Her reassurance and friendly approach throughout this period has made this stressful process slightly less stressful!

Yvette · 2 January 2018

★★★★★ 5/5

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First rate agency

Started buying process with Charters and found them all to be very knowledgeable, enthusiastic and helpful. It doesn't matter who picks up the phone. Have not yet completed a buying process with them but am optimistic!

DS · 17 January 2018

★★★★★ 5/5

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Excellent- took all the stress out of buying a property

Jo was so helpfull. She constantly chased and updated me all the way through. It was a massive help and meant I did not have to constantly chase solicitors . Thank you!

Steven · 19 January 2018

★★★★★ 5/5

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Utterly reliable, tenacious and professional

Jo worked tirelessly on chasing my chain, which was very problematic. I had a short duration to get everything completed and Jo took on the task fantastically. Despite having quite difficult people to deal with, Jo maintained her professionalism at all times. Her energy in helping to get the completion sorted was key to me enjoying my new home at last.

Simon · 15 May 2018