Charters reviews from sellers

★★★★★ 5/5

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Professional, Personable & Exceeded Expectation!

Gemma made the difference between us selling or not selling our house. Her role as communicator between Solicitors, buyer and seller made the difference to what was looking at one point a lost cause. Gemma's resilience and excellent communication ensured both seller and buyer achieved a good conclusion. Gemma always did what she said she would do, when she said she would do it and consistently with a smile in her voice. A true professional who went that extra yard to achieve the best for her client.

Graham · 29 December 2017

★★★★★ 5/5

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Likely to recommend !

Sam was extremely professional and friendly whilst he carried out the viewings on our home. He was always on time, if not a few minutes early, to enable all viewing to go as smoothly as possible. When possible Sam booked all viewings at convenient times around my work schedule., This was helpful as it meant the viewings caused as little disruption to my day. Sam was polite and approachable, giving quick and honest feedback following viewings. He appeared confident and showed he knows what he was talking despite not being with the company long, This filled our family with confidence too.

Amy · 29 November 2017

★★★★★ 5/5

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Jo was a real pleasure to work with. Always friendly and courteous, very efficient and always managed to return calls promptly.. The 4 New Houses were sold in a seamless way. From the beginning of The Marketing to the final sale exchanging contracts The professionalism shown by Charters was outstanding. I look forward to working with All The Charters team on future new Developments... Bob Shelley Irongate Developments

Bob · 3 January 2018

★★★★★ 5/5

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Exceptional, Mike always had time to give me advice and support.

Mike and his colleagues at Chandler's Ford Charters are an exceptional team. It isn't often that you feel you can put your trust unreservedly in another persons hands, especially when it involves the hazardous world of real estate. I wouldn't hesitate in recommending Mike and team. When the time comes again I know that I can be assured that he will have my best interests at heart.

Julia · 14 November 2017

★★★★★ 5/5

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Friendly helpful great to deal with

Although we were not sure whether we wanted to sell or not Mike was very helpful and patient with us. Very quick with viewings and feed back. When we decided not to sell he was very understanding. We will certainly consider using Charters again should we decide to move in the future.

Jos · 27 November 2017

★★★★★ 5/5

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Delighted to have Jo Goddard on our side

Charters have been a standout Agency, made possible by individuals like Jo Goddard who enabled the sale of our property to run smoothly. Jo kept us updated regularly and always contacted us when she said she would. We had forgotten how anxiety levels rise when selling a house, it was a pleasant surprise when Jo promptly contacted us immediately after our accepted offer and then helped to steer everything along. We were relaxed and reassured throughout by her excellent organisation and communication, even when not at work she was monitoring emails at key points throughout the process. Thankyou Jo !

Richard · 16 December 2017

★★★★★ 5/5

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Excellent communication skills

We marketed our house with Charters and received 3 offers within the first few days and were 'Sale Agreed' and off the market within a week. We have now exchanged and are pending completion later this month. Throughout the process Jo has kept us informed, liaising with both our solicitor and the buyer's, ensuring that everyone keeps talking to each other to ensure a smooth operation from beginning to end. She is always friendly and most importantly always returns calls at her earliest convenience, which helps immensely with the stress that comes with moving! Jo always does her best to ensure that everyone in the process is happy with the progress being made. I can't rate her professionalism high enough.

Lynda · 3 November 2017

★★★★★ 5/5

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Fantastic service from Charters

All of the team at charters have been efficient, informative and professional. Steve arranged a valuation promptly and the house was on the market within a week, viewings were arranged prior to it being on Rightmove. Sasha provided amazing after sales suppprt, keeping me informed on a daily basis of the chain and dates we were aiming for. Sasha always returned my calls and responded to emails promptly. Charters have provided a smooth house sale and purchase.

Isabel · 2 November 2017

★★★★★ 5/5

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Excellent service throughout

We never realised how challenging it can be to buy off plan, but Jo expertly managed to hold our chain together during a difficult process that went on for quite some time. Her communication thoughout was excellent and she kept all parties regularly updated. Now all we have to do is hope the builders complete our house on time! Many thanks, Jo and the rest of the team!

Mark · 21 December 2017

★★★★★ 5/5

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Jo has been great through thick and thin!

Jo has been invaluable throughout a very tricky sale procedure. She has been excellent in keeping me updated, and has always been easy to get hold of or returned my calls straight away. She is very well informed has dealt efficiently with all my queries, as well as dealing promptly with all other parties involved. I would not hesitate to recommend her 100% - thank you, Jo!

Liz · 14 November 2017

★★★★★ 5/5

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Jo- excellent!

Hi Jo- thanks so much for keeping us updated throughout. Always quick to respond and chase things up for us without being prompted. Fab service. Thank you!

Claire · 19 January 2018

★★★★★ 5/5

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Jo Goddard helped us conclude the sale of our property at Charters.

Jo was very cheerful, helpful and always kept me updated on everything that was happening with the sale.

Gemma · 21 November 2017

★★★★★ 5/5

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Pro-active, informative, knowledgable, approachable

Rating only, no written review.

Michael · 19 January 2018