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★★★★★
121 reviews across 1 platform
13 Oakmount Road, Chandlers Ford SO53 2LG
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Charters's Chandlers Ford office at 13 Oakmount Road is rated 5.0 out of 5 across 121 reviews on 1 platform. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Fiona is highly knowledgeable in connection with the local new build market. She has a professional confidence which resulted in an easy sale. Her understanding ...Read all 7 from sellers
Our dealings with Fiona have been nothing but oustanding.. Right from the outset she kept us informed of all dealings, personally met us on site to show us ...Read all 12 from buyers
Charters Lettings and Property Management have just re-let my investment property with such ease and efficiency that I cannot begin to imagine what it must be ...Read all 40 from landlords
Dealing with Kirsty has been a pleasure from the start, she is always understanding and friendly, along with being utterly professional. I am always a little ...Read all 42 from tenants
Charters Head Offices incorporate our wider business services, inclusive of: Property Management | Land & New Homes | Commercial | Survey | Private Finance | Sponsorship & our Community Champion support
Every review we hold for the Chandlers Ford office, from every platform, shown as written. First names only.
5/5
View AgentsAdel
Adel is like a breath of fresh air to deal with. Courteous and professional, even when I turned up at the office unannounced. Very happy with my new tenants even though it took awhile.
Hello Lesley and thanks for your 5STAR review of Adel and our property management team.
5/5
View AgentsI have been given excellent service by Tracey and always takes a great deal of trouble in everythin
Tracey is excellent and takes a great deal of trouble with any queries that need to be carried out. Tracey is always very friendly on the telephone Ann is a real people's person.
Hazel, many thanks for providing this lovely review of Tracey. Your feedback is gratefully received. Thank you.
5/5
View AgentsHighly motivated. One of the best in his field
Rob and his team have been pivotal in a number of sales over the the years. A highly respected Director whom i would recommend to get the job done in a professional manner.
Hello Andrew, thank you for taking the time to endorse Rob and the wider team of Charters. We look forward to continuing to provide you with the advice and support necessary for everyone to maintain your 5 STAR level of appreciation and satisfaction. Many Thanks.
5/5
View AgentsPersonal,efficient and thoughful handling of matters involved in new lease
Adel was extremely efficient: quick to respond to emails,or 'phone calls. Her thoughtful handling of any problem led to an excellent resolution,. She genuinely acts on behalf of both landlord and tenant.,
Thank you Sharon for your lovely 5STAR review of Adel in our Head Office Property Management team..
5/5
View AgentsAdel is the happiest person alive!
What a pleasure to deal with someone so happy, cheerful and efficient at a time often associated with stress. Having just rented 'our home' we have felt blessed and reassured by Adel's personal and professional handling of both us and our future tenant. The whole Charters experience has been for us a great experience and we have been enthused by the other customer testimonials that support our feelings too. Thanks for all your help and support. With much fondness. Mr & Mrs TG
Thanks so much for taking the time and trouble to reflect on your personal experience of having dealt with Charters Property Management and specifically Adel. She is indeed an incredibly positive person who radiates enthusiasm. Thanks for your 5STARS and acknowledgement.
5/5
View AgentsBelbins Rented
Joe did an excellent job with just a few hiccups along the way but sorted a lease to my satisfaction. A pleasure to deal with whether on the phone or in person..
Jeremy, many thanks for the 5STAR review of Joe and his Charters Commercial services. Delighted to hear of your satisfaction. Thanks
5/5
View AgentsExcellent service!
It has been a pleasure to work with Adel on completing the process of letting a new flat through Charters Estate Agent. She is knowledgable, professional and friendly - quick to respond to all queries and to provide excellent advice and assistance throughout the entire lettings process. I would recommend her to anyone looking to make a stressful time run smoothly and positively! Our entire experience with Charters and their staff has demonstrated what a quality firm they are and speaks highly of the staff they employ.
August, thank you very much for your wonderful testimonial review and 5STARS for both Adel and your high praise of the wider Charters team!
5/5
View AgentsSpeedy, fuss free, service.
We had successfully negotiated a tenancy through Charters, when on the day we had signed everything, it fell through. So they had to find is somewhere else, very quickly, which thankfully, they did. Eight months later, we need to move again and the process has been smooth and trouble free. Amazingly we only handed the keys back on Sunday evening, today is Friday and we already know we will get our deposit back and no exit fees to pay. With our previous agent, that process took six weeks with a £125 fee to pay for the exit inventory check. Thank you Charters.
Kevan, sorry to hear that you have had a bit of bumpy ride, but delighted to hear that Charters helped and saved the day whilst earning your 5STAR praise and satisfaction. Good luck in your new home, hopefully you will return to us one day...
5/5
View AgentsAmazing, Helpful & Considerate
As a landlord there are always many issues you have to deal with; of course you always want to keep the tenants happy, but there is a fine line that needs to be balanced. Adel, is that person that makes you feel that you can trust your home in her hands - she is kind, but acts very fast, is helpful and always considerate to both the tenant and myself. I can fully recommend her to look after your home
Hideo. Thank you so much for expressing your full endorsement and recommendation of Adel. We are truly delighted that you are having the experience we want our Landlord clients to have, but also that you recognise the importance of balance to ensure our Tenants too are considered, and everyone is happy!
5/5
View AgentsExcellent Commericial Agent
We recently acquired a large commercial investment off Stephanie in Southampton, she was professional, helpful and knowledgeable throughout the whole process! Look forward to working with her in the future.
Elliott, many thanks for sharing your 5STAR review following your Commercial investment dealings with Stephanie. We look forward to the next ventures together...
5/5
View AgentsFriendly, professional service
When I ran into problems sorting my rental, Adel was there to guide me through the process with her friendly and understanding manner. Thanks very much!
Thank you Siobhan for this lovely 5STAR testimonial of Adel in our Property Management team. Delighted to have been of service to you...
5/5
View AgentsFriendly, efficient, fast!
I've just rented a house through Charters and Adel made everything go so smoothly despite my need for a very fast turnaround. MAny thanks indeed.
Nicola, many thanks for taking the time to kindly review Adel with your positive 5STAR testimonial of services received... THANKS
5/5
View AgentsPersonable, honest and reliable
Kirsty has managed our property for a year nearly, she has always managed to balance being a true professional with excellent friendly social skills. We have found Kirsty to be reliable, she does exactly what she says she is going to do... It's so refreshing! Kirsty has made renting alot easier for us, it makes such a difference having an approachable agent to discuss issues with, she is a true asset to charters.
Hello Rebecca. We truly appreciate your kind review of your dealings with Kirsty, following your rental experience with Charters, over this past year. Many thanks for taking the trouble.
5/5
View AgentsKnowledgeable agent with good oportunities
Simon is a knowledgeable agent and finds good opportunities for your requirements. Would highly recommend. Professional with good communication skills and a determined attitude.
Ollie, thanks for your review, recommendation and 5STARS awarded to Simon in our Commercial team.
5/5
View AgentsProfessional & friendly service
Adel has been charming to deal with, exceptionally efficient and wonderfully professional. I have no hesitation in recommending Adel or Charters Estate Agents.
Clare, many thanks for this wonderful review of Adel and the Charters team, together with your 5STARS and open recommendation to others! Many thanks.
5/5
View AgentsThoroughly professional
Lisa is knowledgeable, efficient, pragmatic and professional. Over and above that she is a pleasure to deal with. We would happily recommend Lisa.
Hi Kathryn and THANK YOU for your kind words and recommendation of Lisa. Many thanks
5/5
View AgentsWell done And thank you to all at Charters
Tracey has been fantastic in helping us move and always happy to help. She has made life easier through a stressful process.
Hello Tabs and thank you for your recent 5 STAR review. It is wonderful to see our talented individuals recognised for often going above and beyond. We are so pleased to hear that with Tracey's support, matters were swiftly concluded to your satisfaction, helping to make matters far less stressful than needed.
5/5
View AgentsPerfect Home great service friendly and complete understanding of our individual needs
We needed to find a new home very quickly and one that ticked al the boxes of our requirements. Charters showed us the perfect cottage helped us at every step and showed empathy and understanding during a very difficult time. Always there to answer any questions or queries and made the process of a life changing move much easier. We are extremely happy in our new home. Thank you
Ms P, many thanks for your 5STAR review of services received from both Kirsty and the Charters team! Delighted to hear that you are extremely happy in your new home...
5/5
View AgentsDealing with our property for letting out.
Tracey has been excellent through the whole process & has kept me informed at every stage, a true professional.
Hi Mike, thank you for endorsing Tracey and our Property Management team in the manner in which you have. Greatly appreciated and of course your views will be shared with our teams and potential future clients too! Thank you.
5/5
View AgentsTracey is an ideal agent: very accommodating and having a very pleasant manner in any communications with me.
Hi Jan and thank you for giving Tracey a 5STAR review! Many thanks
5/5
View AgentsCharters have been very professional in its dealings with me.
Adel has been well organised, well prepared and has communicated well with me. A professional approach.
Hello Neil, thank you so much for your lovely review of Adel in our Property Management team. 5STARS gratefully received, thanks!
5/5
View AgentsNew Tenant
Hanna handled the hand over at the start of our tenancy and we found her to be extremely professional, helpful and friendly. Hanna has helped make our move in as simple as possible and when there was a small issue discovered when the central heating was restarted she was able to get engineers on site the same day and the issue was swiftly resolved.
Jack this is great news and thank you so much for reviewing Hanna with 5STARS! Many thanks
5/5
View AgentsAbsolutely excellent
Anita was unfailingly helpful, efficient, patient and cheerful. I was glad to have had her help.
FJ, thanks for your 5STARS and kind review of Anita in our New Homes team at Charters Head Offices.
5/5
View AgentsFantastic
Lisa was very professional at all times and also very patient. Extremely helpful and just fantastic.
Hello Rebecca and thank you so very much for highlighting your favourable 5STAR experience with Lisa. Thanks again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Chandlers Ford office has 121 reviews across 1 platform: 121 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Charters | Head Office is rated 5.0 out of 5 across all 121 reviews, checked 9 October 2026.
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Lisa wrote: "Fiona is highly knowledgeable in connection with the local new build market. She has a professional confidence which resulted in an easy sale. Her understanding ..."
12 reviews from buyers, rated 4.8 out of 5 on average. For example, Nina wrote: "Our dealings with Fiona have been nothing but oustanding.. Right from the outset she kept us informed of all dealings, personally met us on site to show us ..."
40 reviews from landlords, rated 5.0 out of 5 on average. For example, Phil wrote: "Charters Lettings and Property Management have just re-let my investment property with such ease and efficiency that I cannot begin to imagine what it must be ..."
42 reviews from tenants, rated 4.9 out of 5 on average. For example, EF wrote: "Dealing with Kirsty has been a pleasure from the start, she is always understanding and friendly, along with being utterly professional. I am always a little ..."
Charters | Head Office, 13 Oakmount Road, Chandlers Ford SO53 2LG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.