Trusted Agent profile
★★★★★
381 reviews across 1 platform
13 Bridge Street, Caversham RG4 8AA
Part of Romans, see every office.
Romans's Caversham office at 13 Bridge Street is rated 4.6 out of 5 across 381 reviews on 1 platform, including 381 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Caversham office, from every platform, shown as written. First names only.
5/5
GoogleI had a very good experience using Romans when buying a house. I was anxious about the whole process. Luke was amazing when I viewed the property. His approach made me relax and really try to imagine myself living there. We discussed aspects to do with the property and that was helpful. The team in the office were always helpful when I was unsure of the process which kept my stress levels down! I would highly recommend Romans.
5/5
GoogleJess has been helping me and my brother with a let and she is fantastic. Professional, attentive and very organised. She is outstanding and it has been a pleasure to work with her and I can’t recommend her higher. Thank you Jess !!
Hello Colin Campbell Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleWhile searching for a new property romans have been nothing but professional and extremely helpful, from booking viewings to the application process Ayse was extremely helping and have made the process of moving a little less stressful.
Dear Orlaith, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery satisfied with the letting process thanks to Anais Payne who was very helpful and with the responsiveness of the responsiveness of the property manager Megan Setchell who is always prompt in responding to requests for help or maintenance.PositiveResponsiveness, Professionalism
Dear, Philip West, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have dealt with Anais Payne who was very helpful, efficient and responsive. The overall process with Romans and Anais was good and they provided very detailed instructions to follow. Overall I highly recommend Romans and Anais Payne.PositiveResponsiveness, Professionalism, Value
Dear Kenji Mina, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Caversham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleWent through Romans getting a place to rent. I dealt with Ayse who was extremely helpful all the way through, any questions I had were answered quickly and professionally. Very happy with the service I received from her! Thanks Ayse!PositiveProfessionalism
Dear Naomi Thanks for taking the time to leave us a review about Romans Caversham and the helpful service you received, we appreciate your feedback. Kind regards Customer Care Team
5/5
GoogleMy experience with Romans was fantastic. I had the pleasure of working with Chloe Chikaviro, who was extremely professional throughout the entire process. …
Dear Nuno Mendes Martins We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleOverall positive experience. Quick in making decisions. Chloe was very kind to answer to all our questions. Would recommend.
Dear Anton Zadeja Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHappy with the great service provided by Amy Braidwood when purchasing a property. Amy was friendly, helpful and prompt in organising multiple viewings and providing support through the purchasing process.
Dear Lo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe service is quick and very good, my agent Anais Payne was really helpful during all the process I will strongly recommend to contact her and the agency as they been quick and efficient. Very happy with the servicePositiveProfessionalism
Dear Valentina Thanks for taking the time to leave us a review about how we did and let us know about the efficient service you received from Anais. We appreciate your feedback Kind regards Customer Care Team
5/5
GoogleRomans Estate Agents were able to coordinate the successful sale of my rental property, previously managed by their Lettings department. This was achieved despite me living and working abroad and I didn't have to visit the property myself. Email and phone communication was prompt and effective.
Thank you for your feedback about our sales team in Caversham who work very hard for all of our much valued vendors and buyers. Your business was most welcome. Regards Jon Roberts Director Residential Sales
5/5
GoogleWe recently found a new house to rent with Romans and Ayse Yerlikaya was very helpful throughout the process and responded promptly to all our queries on the phone and via email.
Dear Alexander, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have just started renting a property through Romans and the experience so far is very pleasant. Evie was very helpful in organising the viewings and was brilliant at communicating our many questions to the landlord and passing the response back as quickly as possible.
Hi Stefans Thank you for taking the time to review your recent experience with our Caversham branch. It's very pleasing to read your comments about Evie and glad she could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleBig thanks to Ayse in helping me secure a rental property I was really after. She helped move the whole process along quickly for me and was a pleasure to deal with. Cheers again Ayse, it’s much appreciated
Dear, Zac Lees, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleWent through an extremely smooth renting process thanks to Anais! Every step was straightforward, communication was clear and frequent and she helped us work around moving in between our holidays!
Dear Tudor, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy partner and I would highly recommend Romans, having recently purchased our first house. The team was very responsive and helped a considerable amount with the process! A big thank you to Karl & Lewis.PositiveResponsiveness, Quality, Professionalism
Dear Kaleigh Townsend, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleSuch a wonderful experience with Romans and Jess made it exceptional. She was prompt and active during the entire process. She was very approachable and clarifying queries at every step. Thanks Jess, you made my rental house hunting experience an absolute delight.
Hi Archit Thank you for the recent 5 star review of our Caversham branch. It's very pleasing to read your comments and we are glad the team, in particular Jess, could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleI had a great experience with Romans. Megan Setchell, who is our property manager has been very helpful and is always very quick to respond to our queries. It was so nice of Megan to also check follow up and make sure the reported issue is resolved. It was also very easy to report any maintenance issue through the online maintenance system we always had our issues resolved in no time. .
Dear Rakesh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe are impressed by the professional service of Romans. Ayse has been extremely helpful all the way through. She promptly responded to our questions and has given us useful advice. Thank you, Ayse, you’re excellent.PositiveProfessionalism
Dear Angie Chow, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRomans is a well established company with good end to end services and deals. Ayse Yerlikaya is an excellent letting agent with her responsive, supportive and professional approach.
Dear Baris, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan Setchell is currently managing our rented property, any problems we have had she has promptly responded and arranged the appropriate course of action. Very happy & satisfied!
Dear Zoe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI had a nice experience with Romans. Earlier the experience went pretty bad while viewing. But Thanks to Jess. Moving in was pretty smooth. Handover timing was quite flexible which helped us for a easy moving in. Overall a nice experience.
Hi there Thank you for taking the time to review your recent experience with our Caversham branch. It's pleasing to read that Jess could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleWe are impressed by the professional service of Romans. Ayse has been extremely helpful all the way through. She promptly responded to our questions and has given us useful advice. Thank you, Ayse, you’re excellent.
Dear Angie Chow, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleAyse Yerlikaya was very helpful in assisting me with my rental. She was prompt in her responses and answered all the questions I had. Good level of customer support.
Dear Brian, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Caversham office has 381 reviews across 1 platform: 381 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Romans is rated 4.6 out of 5 across all 381 reviews, and 4.6 out of 5 on Google from 381 reviews, checked 9 October 2026.
Romans, 13 Bridge Street, Caversham RG4 8AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.