Darlows Cardiff reviews

★★★★★ 5/5

Trustpilot

Tristram was super helpful and…

Tristram was super helpful and sufficient when helping me with a property. Nothing was ever too much for him to sort out or help me with. A great asset to Darlows!

Jem · 20 August 2020

★★★★★ 4/5

Trustpilot

Great professional attitude

Great professional attitude from the staff at Darlows, good photos taken of a rental property I needed letting and good communication when they were contacting me. Only slight criticism is when I would try to contact them, not always possible. As I say, slight criticism, otherwise very friendly & efficient.

Sean · 25 June 2019

★★★★★ 5/5

Google

It has been a pleasure to embark upon the buying experience with Joanne Greedy. Her professional but friendly and cheerful temperament has made the experience enjoyable and chatty, whilst assuring that everything official is handled well. Thoroughly recommend popping in and having a chat if you are thinking about buying.

Cari · 15 June 2019

★★★★★ 5/5

Google

Despite a difficult situation with the sale of the property (financial settlement). Neil Jones and his very able team worked tirelessly to show the property in its best light. I would recommend the team at Darlows, Canton to sell your property in a timely and professional manner.

Dogs · 14 June 2020

★★★★★ 5/5

Trustpilot

Would highly recommend

Dealt with Chloe after our move and she offered a first class service from start to end! Would highly recommend! Thank you Chloe and thank you for an excellent service!

Shannon · 28 August 2020

★★★★★ 5/5

Google

Staff extremely helpful and professional whilst going through a difficult time sorting out an estate. Full of useful information and were more than happy to obtain numbers or locksmith and house clearance Neal and Joanne couldn’t have been more supportive. Thank you for all your assistance.

Gillian · 14 June 2020

★★★★★ 5/5

Trustpilot

I'm clueless when it comes to renting…

I'm clueless when it comes to renting properties went into the Darlows for advice and spoke to a very helpful lady named Nicole, she explained what properties were available in my area and helped me find a shortlist of places that would accept me and my two dogs.

David · 29 August 2019

★★★★★ 5/5

Trustpilot

I have recently chosen my new home and…

I have recently chosen my new home and used the company for all of the necessities entailed with renting a new property. This can be a very stressful process, but today the entire affair was wrapped up very nicely as I had the pleasure of meeting with Sam McAllister. The manner in which he conducted our inventory etc was highly professional, and he went above and beyond to answer any questions and queries that I had. A very friendly, approachable and well informed man, who has overall left a fantastic impression on behalf of the company. After being wished well in my new property, he left me with an overall great impression and looking forward to my new tennancy. Thank you!

Amy · 31 July 2019

★★★★★ 5/5

Trustpilot

We have recently rented a property with…

We have recently rented a property with the Albany Road team. We have had a great experience with them! Some phone communication has been tricky, however email responses are much quicker!We have been liaising with Tristram, who has been a dream! Thank you for making our move easier.

Raphaelle · 16 July 2019

★★★★★ 5/5

Trustpilot

Efficient and timely service

Efficient and comprehensive service with regards to property inspection and safety certification. Special mention for Louise Pugh who helped with all queries and produced Income/Expenditure statement at very short notice!

Senthil · 24 December 2022

★★★★★ 5/5

Google

Had a lovely viewing with Louise this morning. Our experience with Darlows so far has been highly positive, thorough and professional.

Anna · 17 September 2023

★★★★★ 5/5

Trustpilot

Outstanding service from Ollie Hassani!

Outstanding service from Ollie Hassani! Highly communicative, knowledgeable with excellent advice and follow up. Ollie went above and beyond, even calling contractors out of hours. Highly recommend!

Sam · 14 December 2020

★★★★★ 5/5

Trustpilot

Promt and efficient service

In the time that we had contacted Iestyn- he was very friendly and efficient. He emailed us when he said he would and sent information very promptly. Sorry we can't go ahead yet with buying a property. We will certainly ask for you in the future.

Rhoswen · 13 February 2024

★★★★★ 5/5

Trustpilot

Efficient service!

Chloe at Darlows has been a star and helped me get what I need straight away with no issues, its great to get efficient service! Thanks Chloe :)

Heather · 22 July 2020

★★★★★ 1/5

Trustpilot

CHARLATANS-DARLOWS ALBANY RD

Anyone thinking of renting their property or needing to rent a property through Darlows should stay clear of them. Their service is worse than appalling and they never answer emails or telephone calls. They are a complete shower of charlatans who are happy to take money but do nothing in return. If they approach you then run like the wind in an opposite direction. You use them at your peril.

Veronica · 11 November 2021

★★★★★ 5/5

Trustpilot

Had Darlows out to value my property…

Had Darlows out to value my property and I would like to say how impressed I was with Geraint who called and explained how you market properties different to other estate agents to gain the maximum price .. I will certainly reccomend him and Darlows

Susan · 5 March 2020

★★★★★ 5/5

Google

Very friendly service from the office based team. Great advice about my home and the current market, from the manager Neil Jones. I have decided not to sell at this point but, will use Darlows as my agent should this decision change later in the year.

Lisa · 15 June 2019

★★★★★ 5/5

Google

Louise Gabb helped me find the house I was looking for. Very professional and kept me posted with updates before I even had to ask. Very efficient and I’d highly recommend her. Sam

Sam · 14 June 2022

★★★★★ 5/5

Trustpilot

darlows merthyr

I have dealt with louise Pugh on many occasions, she has helped us out quick and easy with no hassle, shes always there to help, always had good experience with darlows, brilliant service.

Charlene · 13 June 2022

★★★★★ 5/5

Trustpilot

Issues during Covid

During this Covid situation I have had some issues with the property, so sent an email not sure if I’d get a response. Well I was wrong I received a phone call back from Chloe who was polite professional and caring. She was more than helpful in doing her best to sort out the issues for me. Just from that conversation I can tell what a lovely lady she is. Thank you for helping me

Marie-Celine · 9 July 2020

★★★★★ 5/5

Google

Joanne Greedy your service has been great! From initial visit to completion of sale in less than 3 months. Thanks for all the work in keeping us up to date (and calm!) throughout the process! Really appreciated! All the best, Cat & Tim

Catriona · 14 June 2020

★★★★★ 5/5

Google

I had a great experience with Joanne in the canton office. I called to talk about potential rental properties in the Cardiff area. She gave me lots of advice about local areas and local knowledge. I’m looking forward to dealing with her in the next few months.

Joseph · 15 June 2018

★★★★★ 5/5

Google

Joanne Greedy and Ryan Lewis have been extremely helpful with everything and is making the process of buying our first home quick and easy. Any question or problems were sorted within a day so couldn't be happier with the help we received.

Bethan · 26 August 2020

★★★★★ 5/5

Google

Louise (Gabb) was friendly, professional & very helpful. We're we very happy knowing that she was person we would be dealing with.

Nas · 14 June 2023