Darlows Cardiff reviews

★★★★★ 5/5

Google

Had a lovely greeting from Louise she was informative and very patient as I do take my time haha. Louise a very nice rep.

Nikey · 14 April 2024

★★★★★ 5/5

Google

Met Jasmin yesterday. Super helpful and patient. Will be meeting her again tomorrow for a second viewing. So far, all Darlows staff have met expectations.

Bev · 15 March 2024

★★★★★ 5/5

Trustpilot

Great Service

I use Darlows as my letting agency They have always been very helpful and timely in their communications with me. Sam McAllister recently carried out a check at the property and he was very polite, professional and helpful when I met him. I have used Darlows for a few years now and am happy to continue to do so.

GJL · 12 August 2019

★★★★★ 5/5

Google

I was viewing properties in Cardiff with the help of Louise gabb,(canton Darlos) and she was very clear, helpful, and kindly went through the properties details, with the help of her good guidance and support thanks

Rajandra · 14 June 2023

★★★★★ 5/5

Google

Excellent Service - Great thanks to Neil in the canton branch

Matthew · 15 June 2019

★★★★★ 5/5

Google

Joanne is very friendly, very professional and extremely helpful. Many thanks.

Poppy · 15 June 2019

★★★★★ 5/5

Trustpilot

That bit more

Was looked after by a young lady called Hollie So helpful about the property and the local area.

Tim · 11 September 2025

★★★★★ 5/5

Trustpilot

Speedy service and always helpful

Bought my house through Darlows and always found them through this process to be straightforward and without delay. I have since decided to put my house on the market with them because of their efficiency and concern; they viewed my house for sale within hours of my request and kept me updated as to the situation.Well done Diane-much appreciatedI

Jacee · 11 March 2019

★★★★★ 5/5

Google

We have just completed our house purchase through Darlows and I can only describe their Service as excellent. We looked for houses with numerous estate agents in the area and Joanne, who we dealt with throughout our purchase, was comfortably the best we came across. She was professional, helpful, practical and made the whole process simple and stress free. Highly recommended.

Gareth · 15 June 2017

★★★★★ 1/5

Trustpilot

Myself and my daughter have contacted…

Myself and my daughter have contacted darlows to request a viewing, we both have been told someone will ring us back, I have been waiting since last week and my daughter has been waiting two days, not very professional.

Debbie · 14 February 2023

★★★★★ 5/5

Google

This is the second house Louise from Darlows has shown me around. She is really friendly and professional, she answered all of my many questions without a problem. She is an asset to the profession.

Chris · 14 June 2023

★★★★★ 5/5

Google

Had a lovely experience on the phone whilst booking a valuation for our home with Louise Gabb who was very knowledgeable and helpful throughout. Thank you.

Lisa · 15 January 2024

★★★★★ 5/5

Google

Jess was great and was very helpful every step of the way.

Dawn · 15 June 2017

★★★★★ 5/5

Google

Brilliant service. Joanne is extremely helpful and a credit to the team!

Kate · 15 June 2017

★★★★★ 5/5

Google

Advice Spoke with Neil regarding various options I am looking at regarding my house in Canton Neil gave clear and sound advice and was very helpful, even though I was not looking to sell just yet. However I will certainly contact him when I am looking to sell as he appears trustworthy. Would certainly recommend without hesitation

Charlie · 15 June 2019

★★★★★ 5/5

Google

Louise Gabb, recently did a valuation on our family home filled us with plenty of knowledge and comfort to getting the property onto the market!

Lathan · 15 January 2024

★★★★★ 1/5

Trustpilot

I was to see an house

I was to see an house. I ask for applications form but thay just laid that call back with more information and will send an form by email and of course this does not happened. When I go to agency to ask for application they said house is not more available. Just lost my time

Alina · 27 January 2020

★★★★★ 5/5

Google

Fantastic service, friendly staff. From helping me search for the right property to keeping me up to date until completion, no task was too big for them. Louise in particular has been fab.

Sam · 14 June 2023

★★★★★ 5/5

Google

Such a good experience with Louise. Looking for a property is never an easy task however with the right customer service it takes the pressure off the situation. She was very friendly and dealt with all the questions that needed answering. Highly recommended.

Lewis · 14 June 2022

★★★★★ 1/5

Trustpilot

Unprofessional and bad communication

Went to see a flat viewing and tried to contact 7 times saying that i wanted to rent the flat. I was told that someone would call me back but i was never contacted. I then saw that the flat was taken by checking rightmove. Very unprofessional and really bad communication

Megan · 26 April 2024

★★★★★ 5/5

Google

Very professional and helpful viewing with Connor, highly recommended.

Matthew · 16 October 2024

★★★★★ 5/5

Google

Over the two house view , Jasmin demonstrates her professionalism to brief as much details as require . Good work .

Tony · 15 March 2024

★★★★★ 5/5

Google

After a very frustrating experience trying and failing to sell my home with another estate agent, I eventually turned to Neil at Darlows. He was very professional, gave some great advice and was genuinely passionate about helping me sell. I then dealt with Jo, who's also a credit to the company. Would highly reccomend using Darlows Canton.

Rhys · 15 June 2018

★★★★★ 4/5

Google

Had very prompt response from Louise. Very knowledgeable and accommodating lady who knows what she is doing. Reliable with follow up emails and did look into everything we asked for. Really grateful.

Aungmin · 14 June 2023