5/5
TrustpilotBrilliant
Been dealing with Zara with issues and she’s been absolutely fantastic, very helpful and kind.
Trusted Agent profile · Cardiff
Darlows Cardiff reviews
★★★★★
781 reviews across 2 platforms
211 Cowbridge Road East, Cardiff, CF11 9AJ
Darlows's office in Cardiff, at 211 Cowbridge Road East, is rated 4.5 out of 5 across 781 reviews on two platforms, including 439 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChloe from the property management team…
Chloe from the property management team was extremely helpful! Amazing customer service
5/5
TrustpilotVery pleased with the service we…
Very pleased with the service we received from Darlows Merthyr Tydfil and Nicole. Would highly recommend.
5/5
TrustpilotHad a issue phoned today got solved…
Had a issue phoned today got solved straight away
5/5
TrustpilotExcellent service and excellent staff
Excellent service and excellent staff. Would definitely recommend.
5/5
TrustpilotVery smooth move in process
Very smooth move in process, helpful at every step
5/5
TrustpilotHayley has always been polite and…
Hayley has always been polite and helpful.🙂
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate the opportunity to discuss your experience in more detail and understand how we can improve our services. Please feel free to contact us directly at your earliest convenience.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate the opportunity to discuss your experience in more detail and understand how we can improve our services. Please feel free to contact us directly at your earliest convenience.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving a review. Is there anyone in particular that has helped you that you would like to mention? Darlows, Canton
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your review Dr Evans. What agent helped you find your property? Darlows, Canton.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your review Mariam. What agent helped you find your property? Darlows, Canton.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you Abbie for the review. Who has been helping you with your viewings? Darlows, Canton
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Mariana, Would be lovely to know who made your experience good. Darlows, Canton
2/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Mr Palmer, would you mind elaborating on your experience with Darlows Canton? I would be happy to look into this further. Kind regards, Darlows
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your review. Was there anyone in particular at Darlows who was helpful?
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi, was there anyone in particular who helped you?
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Tiffany, was there anyone in particular who helped you?
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Miss James, was there anyone in particular who helped you?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Darlows Cardiff
Has Darlows won any awards?
Yes. In The Trusted Agent 2026 awards: Darlows, Cardiff won Platinum.
