Trusted Agent profile · Canvey Island
★★★★★
436 reviews across 3 platforms
62 Furtherwick Road, Canvey Island, SS8 7AE
Part of Bear Estate Agents, see every office.
Bear Estate Agents's office in Canvey Island, at 62 Furtherwick Road, is rated 4.6 out of 5 across 436 reviews on three platforms, including 269 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
269
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canvey Island office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent-Bear Estate Agents (Hockley…
We used Bear Estate Agents (Hockley Branch) for the purchase of our home. As first time buyers, the team were patient and helpful, they guided us through the process with ease and professionalism. Roman kept informed throughout the initial viewing and negotiations and then Zoe chased the purchase throughout, ensuring that there were no delays and overall made the process a stress free experience-Thank you!
5/5
TrustpilotBear sold my housexwithin a week of…
Bear sold my housexwithin a week of going on the market. Leigh-Anne was outstanding sorting any issues that arose during the process. I can't praise the staff at Bear highly enough.
5/5
GoogleEveryone has been brilliant at Bear, from start to finish. Helen and Sydney were most helpful with keeping me up to date with the progress on my mums property till completion. Everything went smoothly and I would definitely use Bear again. 🐻 …
5/5
TrustpilotConstant and consistent communication…
Constant and consistent communication and update on the process which was really good.
5/5
GoogleAn energetic young company. My flat was rented to amazing tenants found by Bear Lettings then after a couple of years sold through Bear. Thanks Rob for his continuous positivity and Sydney for keeping me up to date with the sales progression - an excellent team.
5/5
GoogleRecently bought a house through Bear estate agents. The whole team made the process stress free and easy, with special thanks to George and Rob who were always available for questions and sharing their knowledge. Cannot thank them enough for helping me find my dream home!
5/5
TrustpilotHonest and professional
Honest, friendly and professional service. Introduced many perspective buyers which another local agent failed to do. Tilly in the progression team was outstanding when dealing with a very difficult buyer. We would definitely recommend Bear Estate agents.
5/5
GoogleI bought a property through Bear and the process was highly efficient and a great success. Ellie and the team kept me in the loop every step of the way and were able to offer advice when it was needed. All in all the process was exactly what we needed, it was a turn around of just 9 weeks from getting the offer accepted to when we moved in and it was very stress free. I would recommend Ellie and the team at Bear if you are looking to buy or sell a house. Thanks!PositiveResponsiveness, Professionalism
5/5
GoogleWe have just used Bear estate agent to sell our house and they have honestly been AMAZING. Kyle was so friendly and informative and came to take the photos of our house which looked brilliant and within 24 hours it was on the market. All of the team at bear were so polite and friendly booking in the viewings and our house sold very soon after! Helen has been fantastic and is a credit to Bear estate agents, she was our sales progressor and did everything she could to ensure things were chased and we were kept updated! Megan and Sydney were always so friendly on the phone too and always helped me where they could. They have brilliant customer service and a brilliant rate too! I honestly wouldn’t go anywhere else to sell my house - thank you bear estate agents! You all do an amazing job 👏🏻.PositiveResponsiveness, Professionalism, Value
5/5
GoogleI had an opportunity to work with Bear for my home transaction and it came out as a great choice. Special thanks to Sydney for her prompt support in every step. I would definitely recommend using Bear and putting your trust in them. Thanks.
5/5
TrustpilotThe whole team was very helpful
The whole team was very helpful. A great shout out to Ronan for photos and help. Zoe was the greatest help not only for the sale aspect but even to help us in our next property purchase. Again thanks guys.
5/5
TrustpilotI used Bear for sale and purchase
I used Bear for sale and purchase, would 100% recommend. Their communication of what can be an extremely stressful time is exceptional which made it all easier. The whole team have been excellent throughout the process.
5/5
GoogleVery good experience selling our flat with bear estate agents, team were always available and helpful with queries. The staff were friendly and I feel they went above and beyond to help us sell our flat and make the process smooth. Very happy with service!
5/5
TrustpilotGood agent to trust property sale with
Professional, delivered what was agreed. Good people relationships. Worked with me as seller to accommodate and support viewers and purchaser to visit property. Fast interaction with correspondence and documents. Definately a company id use again.
5/5
GoogleSydney has been amazing through the process of buying my first flat. From the offer through to completion, she was really easy to get a hold of and always prompt in her responses. Thanks so much for all of your help!
5/5
TrustpilotI would definitely recommend the guys…
I would definitely recommend the guys at Bear. More viewings and a fast sale, not to mention great communication throughout the sale process. Will 100% use again in the future.
5/5
GoogleIt was a good experience working with Bear. From estate agents through to sale progressors, everyone was very friendly, professional and supportive. I would recommend the agency to anyone. Thank you Ricky and Helen for all your help with the sale
5/5
GoogleBear Estate Agents were a god send for us. Bear were friendly, very professional and very prompt with their services. Although we had our first sale fall through Bear was there to help us through this distressing time, they had the property back on the market very quickly, with great photos of our property we had good interest, leading to a quick second offer. Bear Estate Agents had very good communication with ourselves and all solicitors, they worked hard in all aspects and delivered an outstanding service on both occasions. I would fully recommend this company, you will not be disappointed. We had a very pleasurable experience with them.
5/5
GoogleSydney from Bear was the only person I didn’t dread phoning me while we were in the process of buying a house. When all other parties - mortgage company, solicitors, etc. made it very stressful - Sydney remained calm, friendly, and sooo helpful! I think I would have run away otherwise, haha! Thanks for everything Sydney and bear - if we ever sell this house we’ll be coming to you!
Yay that’s great to hear re Sydney, Rosie but you are so right about how stressful the process can be! We think communication is key tool that helps but of course, it’s not always possible to get hold of other professionals. We do have some terrific solicitors, tried and tested, we recommend though. Pleased you got there in the end and thanks so much for this brilliant review. Bear
5/5
TrustpilotThank you Helen!!
A HUGE thank you to Helen Wilson for all your help with buying my new property. I really appreciate the effective communication and for being so lovely! Highly recommend and will definitely be using their services again.Dita x
5/5
TrustpilotReally good experience selling with…
Really good experience selling with Bear. I would definitely use them again. Helpful, friendly team.
1/5
GoogleMy elderly mother had her flat up for sale with these estate agents for almost a year. She has now gone with another agent. I have no idea how they could justify their fees, they never took clients round this was left for my daughter or my Mum to do, they used old photos for the advert, she never got feedback unless she asked, any price reduction or review was always only done on the instigation of my Mum after we said perhaps the price needs looking at as it was so slow to sell. They really seemed to have no interest in helping her get the place sold. Bizarre really. Unfortunately as a family we encouraged her in the end to change estate agents. The new ones seem a lot more pro active. Sadly I cannot recommend Bear at all
5/5
GoogleHaving used bear previously, we opted to use the Hockley branch for our latest property sale. Scott and Roman were very good, communications were good and easy to deal with. Highly Recommend.
Lauren, thank you for this recommendation. Scott and Roman always try their hardest to achieve positive communications with their team and their clients and they will really appreciate this review. Bear
1/5
GoogleWe recently brought out first home with Bear (the Leigh on Sea office) and the whole experience with them has been extremely negative. We received no contact for weeks on end, we would continuously call and message and be ignored, given we were first time buyers we expected a lot more support and advice. We actually went two months without hearing from then, we was lucky we was in contact with the sellers as they was our only source of information. When we did get in contact they was rude and unhelpful, like we are bothering them for asking for updates. However this all changes quickly when an completion date was proposed, they gave us 6 days’ notice and the date was when they knew we was on holiday so we could not agree to this, they then continued to call us and tell us how disappointed the seller was, even though we was in contact with the sellers who were absolutely fine. The worst part is on the day we completed, we was waiting for the call to collect our keys, it got to 3pm with no contact so we had to call to which their response was 'oh your keys are here', so frustrating and unprofessional given we was waiting to move out all day, we actually found out the seller dropped the keys to them at 11am so it goes to show how useless they are. We have been in the property for 3 weeks now and have not heard a word from them, they haven't checked in to confirm if we actually moved in, and we still have the sold sign sitting outside as no one has contacted us to collect them. In addition, they take £250 when you have an offer accepted and advise they will reimburse you once you complete, they failed to pay us this back so we had to call and ask for this, do not forget to do this as they will keep your money!!
Hi Rebecca, I have looked at all records to understand your criticisms and find that all of our dealings were with your partner, I believe, and not somebody with your surname. Your partner was kept fully informed of the delays in the chain which he said he understood and would wait. As soon as we received updates we passed them on. We knew he then wanted to complete ASAP and we moved fast to facilitate this. We did pay the Commitment fee back as soon as completion had gone through. We do not check to see if a buyer has moved in to the property as we soon hear if there is a problem! I am sorry you were disappointed but nevertheless, we did enable you to complete the purchase on a property that was in a difficult chain leading to raised emotions and wish you happiness in your new home. Bear
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Yes. In The Trusted Agent 2026 awards: Bear Estate Agents, Canvey Island won Trusted Agent.
