Trusted Agent profile Β· Canvey Island

Bear Estate Agents Canvey Island reviews

β˜…β˜…β˜…β˜…β˜… Excellent

436 reviews across 3 platforms

62 Furtherwick Road, Canvey Island, SS8 7AE

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Bear Estate Agents's office in Canvey Island, at 62 Furtherwick Road, is rated 4.6 out of 5 across 436 reviews on three platforms, including 269 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

269

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

157

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canvey Island office, from every platform, shown as written. First names only.

5/5

Google

I have recently used Bear to sell my flat. They got people through the door to view, they able to get several offers in one day. The big star of the show is Sydney, she was on point throughout chasing solicitors, basically taking the strain out of the process for me, which was exceptionally helpful. If I was selling again, would certainly use Bear again. Well done guys πŸ‘

Mark Β· 28 August 2021

Agent replied Β· 27 August 2024

Many thanks for your rating, Mark!

5/5

Google

Just sold our house with Bears after being messed around with other agent. We had exceptional service from start to finish and our house was sold for asking price within three weeks. Everything we needed was done promptly and efficiently, Megan from sale progression was great she had updated me with all stages and was really helpful &friendly. I will be definitely be using bear for my future projects...

Sehernaz Β· 28 August 2021

Agent replied Β· 27 August 2024

Hi Sehernaz, Bear thoroughly appreciates your review and I know Megan will be especially pleased. The team work hard and will be so pleased with this, thank you, Bear

5/5

Google

Excellent service, above and beyond. Everything was taken care of for me. The house was sold within the 10 days and I received what I was expecting for the property. Nothing was to much trouble and both the vendor and I communicated regularly via the agent. I would definitely recommend this agency, as they are inexpensive professional and extremely efficient A big thanks!

Angie Β· 29 August 2017

5/5

Google

Bear have been great from start to finish. Very straight talking in the early stages and endlessly patient as things got tricky. I wouldn't hesitate to use them again.

Lorraine Β· 16 November 2025

5/5

Google

Helen at Bear was absolutely incredible, I cannot thank her and her team enough for helping with our LENGTHY sale. I would recommend Bear and Helen to anyone! Thank you again xxx

Georgia Β· 13 October 2025

4/5

Google

Great service very trustworthy. Only issue is their payment method. I've been told all payments are done in-house and the invoice for the landlords comes 2-3 days before the payment is deposited in your account. This is my personal experience with bears so far. They are great however the rent is deposited in my account 3 days after the invoice is sent to me which is very frustrating.

Abadur Β· 28 August 2021

Agent replied Β· 27 August 2024

Hi Abadur, Bear will certainly look at this issue for you.

5/5

Facebook

Have been absolutely brilliant from start to finish. I have been kept updated every step of the way to make the process of selling as smooth as possible. Nothing is too much trouble.Very helpful and polite staff.

Janice Β· 18 August 2025

5/5

Google

A big thank you to the Southend team for their great service. They delt with my sale in a very professional manner. Their communication was great and any problems I had they tackled them and helped to ease the stress. I would not hesitate to use them again and certainly would recommend them. Many thanks again Bear.

Denis Β· 9 January 2023

Agent replied Β· 8 January 2025

Hi Denis, the team do their very best to help and it’s so good to hear that their efforts have worked. Thank you for letting us know! Bear

5/5

Trustpilot

Great team!

Great communication from the whole team who helped every step of the way through my purchase

Ellie Β· 26 February 2026

5/5

Google

We’ve just recently completed on our first house purchase & have to say that Sydney in sales progression has been an absolute diamond! When solicitors wouldn’t tell us anything she was the only person with updates. She kept me sane through this whirlwind & I cannot thank her enough!

Hannah Β· 28 August 2023

Agent replied Β· 27 August 2024

Hi Hannah, thanks for letting Sydney know her endeavours are appreciated, it means a lot and she will love to read your comments. Thanks again, Bear

5/5

Google

Many thanks to Helen Wilson for her service and communcation through out our recent sale. Highly recommend

Steve Β· 28 July 2024

5/5

Google

Had a brilliant experience with Sydney at bear estate agents, always answered any questions quickly and the company has been super helpful as a whole. Thanks to everyone.

Jensen Β· 5 November 2025

5/5

Google

Found our dream house through Bear and just exchanged yesterday. Sydney from the sales progression team was particularly brilliant. She was endlessly chasing lawyers and estate agents from all sides and really helped to speed up the process and ensure that it happened. We were regularly updated of any developments. House buying/selling is an stressful process in general, but she certainly helped to reduce that stress with her persistance and professionalism.

Emma Β· 28 August 2020

Agent replied Β· 27 August 2024

Hi Emma, Sydney will be 'over the moon' when she reads your comments as will the rest of the Bear team. Thank you so much and Best Wishes in your new home!

5/5

Trustpilot

We absolutely love all of the team at…

We absolutely love all of the team at Bear estate agents in Hockley.They are extremely professional and helpful.After meeting Jacob and Tia,the agents that met us for viewing properties,to Zoe,that dealt with any queries,to Scott that congratulated us finding our home at last,we cannot rate them highly enough!They all went above and beyond for us.Thankyou so much to the team at Bear xxx

GEORGIA Β· 24 August 2024

5/5

Google

Baildon Bear Estate agents have gone above and beyond to meet my needs when it came to my property. Always had quick responses and very reliable. Joe at the basildon branch was exceptionally amazing, he's been on the ball constantly and has been incredible throughout this whole ordeal.

Charley Β· 28 August 2023

Agent replied Β· 27 August 2024

Hi Charley, it’s interesting that you call the selling process β€˜an ordeal’ because it really can be! This is why we do our very best to help and Basildon Bear is so pleased it worked for you. Thank you so much for your great comments, Bear

5/5

Google

Super efficient and friendly bunch! Alex, Jack and Megan did a great job in getting my place on the market and had it sold within the month, with some great negotiating skills on their end! They provided great communication throughout the whole process up until completion. Highly Recommend!

Max Β· 28 August 2023

Agent replied Β· 27 August 2024

Hi Max, thank you so much for letting us know your positive feelings.. it’s a great review and really appreciated!! Bear

5/5

Trustpilot

Very good service

Very good service. The staff have been very responsive and helpful get our purchase moving forward going above and beyond. Sydney has been great.would definitely use bear in the future.

Emma Β· 14 October 2023

1/5

Trustpilot

Reasons are listed below which were…

Reasons are listed below which were shared with the management team and to date no formal reply or apology. When we first signed our tenancy we didn’t understand a fee / extra payment and asked for it to be explained to us to which my husband was laughed at / attitude was given by one team member - for this reason he will no longer deal with bear. Not a great start to the relationship. 2Bear estate agents advising our landlord the rent wasn’t paid 2 months in a row. We had to evidenced to him this was not the case. 3Bear returning rent monies minus the agent fee to us and then having to ask us to return it to them. 4Bear providing personal data information of a sale not related to our rental or us as tenants. Bear also failed to collect this document for months and as far as I’m aware no data breach was officially logged. 5Every communication we have had with bear results in escalation to senior leads however we still struggle to get any reply. 6Bear colleagues advising a landlord to increase the rent as a first suggestion when asked about tenancy renewal in the current environment seems unfair and as we have had issues with this colleague in the past could be deemed as bias. We also thought this person had been removed from the relationship / property as we have not heard from them since 2021. 7Without any communication bear send the rent increase notice with the wrong form all within the same day of discussion with the landlord yet after requesting the correct form it took weeks to get and when we got it we got a sarcastic tone of well you r got more notice than usual. I advised we would sign with no objection when we come in to sign the tenancy renewal. To date we have not signed the agreement despite a new tenancy being sent via email with no pre communication.No response to my ask on if they still want us to sign it. No response to the complaints logged above. If my dream home was with bear Southend I’d avoid like the plague as the above have been ongoing since 2020.

Kayleigh Β· 22 August 2023

5/5

Google

Can not thank enough to Bear Estate agents for all the support we received with the recent sale and purchase of our home. They are. one of the best agent as per my requirements in the area. They are always on hand to answer my many and varied queries. Would thoroughly recommend if buying or selling a property.

Amitcuk Β· 28 August 2022

Agent replied Β· 27 August 2024

Hi Amitcuk, thank you so much for leaving this positive review. The Bear team are happy that everything went so well for you. Bear

5/5

Google

Whilst Bear did not represent us in our move [I wish they did], they represented the vendors of the house we were moving into. Helen Wilson was exceptional in continuing to move the process forward; very responsive and we felt Helen was always in our corner! Fantastic service x

Stephanie Β· 28 August 2021

5/5

Google

Excellent Service, I used them for my mortgage. They will guide you and stay with you all through the process. I strongly recommend Bear to whoever wants to have a seamless journey to owning their homes.

Adeleke Β· 15 July 2025

5/5

Google

10/10 service from Bear in regard to the sale of my mother's property. I was always kept informed of any client visits and they also helped overcome an obstacle with regard to house clearance. Happy to recommend with the highest praise.

Andrew Β· 12 December 2023

Agent replied Β· 11 December 2024

It’s good to hear Andrew, that Bear could help make your sale journey easier and we thank you for this great feedback. Bear

5/5

Trustpilot

Amazing experience!

Lovely people, knowledgeable and always willing to help! I would definitely recommend.

Emma Β· 26 February 2026

5/5

Google

Sydney was helpful throughout with great communication. Would highly recommend Bear Estate Agents .

RICHARD Β· 28 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bear Estate Agents Canvey Island

Has Bear Estate Agents won any awards?

Yes. Bear Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canvey Island.

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