5/5
GoogleGreat agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
Trusted Agent profile · Canterbury, Kent
Verified
Mann Canterbury reviews
★★★★★
751 reviews across 3 platforms
79 Castle Street, Canterbury, Kent, CT1 2QD
Part of Mann, see every office.
Mann's office in Canterbury, Kent, at 79 Castle Street, is rated 3.7 out of 5 across 751 reviews on three platforms, including 519 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.
Awards
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
Google1/5
TrustpilotWhat does it take to unsubscribe from Mann??
Despite specifically advising I was only interested in a specific property & did not want to receive speculative emails I now receive them on a regular basis from Mann Countrywide, Totton in this case. I have told Mann that I have no interest in speculative emails & have unsubscribed a number of times. What is particularly galling the properties are outside my area. Please STOP - spamming is illegal!
5/5
GoogleSolutions focussed and very responsive- William went the extra mile to accommodate our special requests and changing needs with dedication and creativity. Thank you William
Agent replied · 25 July 2026
Hi Vanessa, Thank you for this kind review!
5/5
GoogleI highly recommend Mann Countrywide. Had a great experience with Jordon and Paul who made things easy and smooth and made the process a lot less stressful than what I imagined it would be! Thanks again!
Agent replied · 13 March 2026
Thank you for your thoughtful 5* review Hasan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing experience with winkworth especially Trudy she helped us throughout the whole process buying our first property she worked above and beyond always giving us reassurance every step of the way! Thankyou so much Trudy & the rest of the winkworth team!⭐️💫 …
5/5
GoogleGreat service! Charlotte is always prompt and thorough with her responses to my queries, and always available to help whenever needed!
Agent replied · 25 July 2026
Hi Phoebe, Thank you so much for your review!
5/5
GoogleJazmyn was absolutely amazing and went above and beyond for us. She knew exactly what we needed in a flat and we had the keys to somewhere within 2 weeks. Would highly recommend this estate agents.
Agent replied
Thank you Ruby for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
1/5
TrustpilotAgent was late no apologies rude to…
Agent was late no apologies rude to ourselves and home owner for letting us in said she would ring ! And didnt
5/5
GoogleIn selling my 2 bed flat with Winkworths, I found their service truly excellent. They were quick to respond, valued fairly and utilised an Offer in Excess Of mechanism achieved a good price. They did a single day viewing in Reading for 9 viewings resulting in 3 offers shortly after. I must highly commend Trudy which tirelessly pushed both up and down the chain for completion. She was always willing to take a call, even at all hours and was highly dedicated to pushing the solicitors along. They also provided invaluable advice to minimise future delays by getting things prepped in advance. In total for a chain of 3 properties they achieved a completion in about 10 weeks and that's including the Christmas break. Would highly recommend to anyone.
5/5
GoogleMann have been incredible for us, helping get us sorted in just under two weeks. They have been very helpful and have tried to make everything as easy as possible. A special thanks to Lauren who continues to be amazing with helping us with little bits even after we have moved in. Could not recommend more highly.
Agent replied · 31 December 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely awesome experience of finding a right place. Everyone is very helpful, especially Holly! She is a superstar! ✨
5/5
GoogleHoley is very helpful and the process was very fast and she was very friendly
Agent replied · 8 October 2025
Thank you for your kind words! We're thrilled to hear that Holey provided you with fast and friendly service. We pride ourselves on making our customers' experience positive and efficient. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleEfficient service with lettings search, from start to paying holding deposit in less than a week. Thanks Charlotte, James and team!
Agent replied · 25 July 2026
Hi Adi, Thank you so much for your review!
5/5
GoogleWe have been using Paul and his team to find tenants for our properties in Canterbury for a number of years and would have no hesitation in recommending them. They fully understand our requirements in a tenant and regularly keep us up to date with progress. A big thank you especially to Paul and Lauren!
Agent replied · 29 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter an awful experience with my last agency I was very eager to move forward with someone new and Mann did not disappoint. The entire process was quick and everyone (Especially Jazmyn, Jordon and Lauren) were so helpful and easy to talk …
Agent replied · 6 June 2024
Kai thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to Finish , we are in our second house now through manns, alexia has been lovely to us, she's a credit to the company , always deals with people with a smile and up lifting , we are very happy with the service for the second time. Also thanks to Tim ,very good at what he does. All the best
5/5
GoogleThank you so much to Sheryl and her team for being so quick , efficient, friendly and professional in helping me to find a flat. Im a first time investment buyer and I was blown away with how quickly we got the sale through. Highly recommend and will definitely use their services again.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat agency, a lot of nice properties. Special thanks to Isabelle Evely for showing us properties at times suitable to us, being accommodating and supportive. Highly recommended negotiator.
5/5
GoogleI would like to say thank you to Lauren Stevens, Assistant Branch Manager at Mann Lettings, Canterbury, for going above and beyond in helping me with a problem as a recent tenant. Lauren helped solve my problem and was professional, …
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJasmine has been super helpful from the start of our viewing all the way to the end of the tenancy. Professional service and efficient communication, would recommend.
5/5
GooglePaul has been brilliant from start to finish, explaining the law changes, finding a tenant and dealing with the whole porcess. Thank you!
Agent replied · 28 May 2025
Thank you so much for your fantastic review! We are thrilled to hear that Paul provided excellent service and made the entire process seamless for you. It was a pleasure working with you and we look forward to future collaborations. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic communication from the team. Marie was particularly helpful and was always very friendly whilst remaining professional.
Agent replied · 26 July 2026
Good afternoon, We are delighted to hear about your positive experience with our team and Marie's helpful, professional service. We will be sure to pass on your feedback onto the team. Kind Regards Balgores
1/5
TrustpilotLewisham branch were appalling
Lewisham branch were appalling. I offered on a house to buy but my offer was not put forward for three days despite being told that it had to be put forward to the vendors on the day it came in. I phoned several times and was repeatedly told that they were 'just about to put it to the vendors', but it was clear they were waiting for another offer from a buyer that was represented by a different agent (Kyle). I was in a proceedable position and came forward with a serious offer. Kyle was rude and unpleasant. Would avoid at all costs.
5/5
GoogleCouldn't have asked for a better agent to be buying from, whole process has been smooth from start to finish. Special mention to Trudy who has been a life saver throughout the process!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mann Canterbury
How many reviews does Mann Canterbury have?
Mann's Canterbury office has 751 reviews across three platforms: 519 on Google, 1 on Facebook, 231 on Trustpilot (across the whole business).
What is Mann Canterbury's rating?
Mann Canterbury is rated 3.7 out of 5 across all 751 reviews, and 4.3 out of 5 on Google from 519 reviews.
Has Mann won any awards?
Yes. In The Trusted Agent 2026 awards: Mann, Canterbury won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
Where is Mann's Canterbury office?
Mann Canterbury, 79 Castle Street, Canterbury, Kent, CT1 2QD.
