Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been looking to buy a property and were extremely impressed by Shaun Marcelle and Alex Neil Estate Agents. Shaun was so friendly, helpful and very honest, no request we made was too difficult for him and he has a way to make people feel relaxed, but at the same time he is very conscientious. We wish Shaun the best in the future as he is a breath of fresh air in the housing market
Tony · 14 January 2018
Agent replied
Dear Tony Caink,
Thank you for taking your time to add this review, I was pleased to read about your dealings and we look forward to many future dealings. Kind regards David Hatch, Director
★★★★★ 5/5
GoogleAlways quick to respond, friendly and useful. thank you Sufaida Bibi and everyone at Alex Neil
Graham · 20 March 2025
Agent replied · 27 August 2024
Dear Graham, We were grateful to read your positive review of dealing with our office and the team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMaciej is helping to sell our 2 bedroom apartment in Millenium Harbour. He is great to work with and has deep insights about the area, individual developments and the property market. His honest and direct advice has been very helpful in making the right decisions.
Amy · 11 November 2023
Agent replied · 25 November 2023
Dear Amy, We appreciate you taking the time to leave this feedback. We valued your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGreat service and very professional. Sufaida was very helpful and understanding. Amazing service. Thank you
Ess · 20 March 2025
Agent replied · 20 March 2026
Dear Ess Cee, We were grateful to read your positive review of dealing with our office and the team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAlthough the conveyancing seemed to take a very long time, Georgia was always available to answer queries and relay messages during our house purchase. Great communication from her and the team at Alex Neil. Thank you!
Thomas · 29 April 2024
Agent replied · 27 August 2024
Dear Thomas, We were grateful to read your positive review of dealing with our Canary Wharf office team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleExcellent experience with Alex Neil. Maj was excellent - transparent, efficient and communicative throughout.
George · 20 March 2025
Agent replied · 12 November 2024
Dear George, Thank you for taking the time to review your experience of your dealings with our team. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 1/5
GoogleAwful experience with Alex Neil. Repeated failures in communication, professionalism, and due diligence ultimately caused the sale of my flat to fall through just weeks before exchange. Very disappointed with the service and would not recommend.
Grace · 20 December 2025
Agent replied · 20 March 2026
Hi Grace, I am very sad to see this review. As you are fully aware your buyer withdrew due to matters relating to the building safety act and your development. These matters were way beyond our control and at all times we tried to assist … More
★★★★★ 5/5
TrustpilotExcellent Service!
Calli was absolutely brilliant, she constantly chased all parties to ensure we were on track to buy our property. Very responsive to emails and I highly recommend using Alex Neil for property selling.
Katie from the Chislehurst branch was also incredibly helpful, always going that extra mile to meet our needs and ensure we were happy with the service.
Mike · 13 May 2022
Agent replied
Dear Mike & Anna,
Thank you for taking the time to leave this review of your experience.
We were pleased to read your comments, and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
Googlevery positive experience. They rented my flat since 1997 - now sold it. good agent
Gemma · 1 June 2026
Agent replied · 22 June 2026
Thank you for all your custom and for leaving this review. It has been great working with you for such a long time
★★★★★ 5/5
GoogleHad an excellent experience with Alex Neil. Sabrina helped us find the perfect apartment, and Georgia & her team were fantastic in getting us to close. The whole process was seamless, and they’re nothing like other estate agents, smart, personable, and always responsive. They kept us at ease the entire time. Highly recommend! Thank you guys! We adore you :)
Lili · 20 March 2025
Agent replied · 24 October 2024
Dear Lili, Thank you for taking the time to review your experience of your dealings with our team. It's fantastic to hear from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleAlex Neil provided a very good service, from our first meeting with Georgia to the final sale that Maciej managed. Communication was clear and prompt, providing regular updates. Maciej was always willing to talk through a situation and provide useful advice. Many thanks!
Jocelyn · 14 October 2023
Agent replied · 28 October 2023
Dear Jocelyn, Thank you for commenting positively about your experience dealing with our team. Your feedback is important to us, and we were proud to receive your review. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGeorgia was a pleasure to deal with, thank you for your help.
Katy · 20 March 2025
Agent replied · 20 March 2026
Dear Katy, We were grateful to read your positive review of dealing with our office and the team. Feedback is essential for improvement, and we are always proud to hear from satisfied customers. We look forward to assisting you with any … More
★★★★★ 5/5
GoogleCalli went above and beyond to keep us informed and to help out in every way possible while we were buying a home. She was always available to answer our questions and never made us feel like we were asking the wrong ones. Big big thank you for doing everything you could to push our purchase process forward when we ran into hiccups that were out of everyone's control.
Dylan · 28 January 2024
★★★★★ 5/5
GoogleGeorgia has been a long standing partner for my property and I am pleased to say that she recently secured a sale and helped to manage the process through to successful completion. Much appreciated Georgia!
Holly · 23 February 2024
Agent replied · 24 March 2024
Dear Holly, Thank you for positively reviewing your experience of dealing with our team. We appreciate hearing from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGeorgia has been a long standing partner for my property and I am pleased to say that she recently secured a sale and helped to manage the process through to successful completion. Much appreciated Georgia!
Holly · 27 January 2024
Agent replied · 24 February 2024
Dear Holly, Thank you for positively reviewing your experience of dealing with our team. We appreciate hearing from satisfied customers, and we hope you'll return and use our services again.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleGeorgia and Maciej worked hard to manage both our, as sellers, and our buyers expectations over the five months between the offer being accepted and completion. The price certainly differed between the valuation provided, the offers received and what was ultimately accepted, but these have been challenging markets which are sent to test both the agents and the resolve of both sides. Thank you to both and to Alex Neil for their efforts towards the sale.
Rob · 29 May 2024
Agent replied · 27 August 2024
Dear Rob, Thank you for your positive comments about your property journey with Alex Neil Canary Wharf. We were delighted to read about your experience of dealing with our team and are pleased to receive such praise. We look forward to helping you with future moves.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleUsing Alex Neil to sell my flat was the best decision I had made. Not only are they extremely professional, but the fees they charge in comparison to other agents in the area are very competitive.
Calle and Tom were both really helpful and knowledgable with the whole sale process from start to finish.
Anyone looking to sell or buy a property, these guys are the best in the area!
Shylen · 25 October 2023
★★★★★ 1/5
GoogleCan not recommend in good faith, staff are very rude. Would rather use foxtons...
Harley · 22 April 2026
Agent replied · 22 June 2026
Dear Harley, We are unaware of any dealings? You are not a customer We assume this is some kind of spamming.
★★★★★ 5/5
GoogleI am living an absolute dream of being a homeowner and it’s all thanks to Calli who held my hand throughout the process and gave me so much help and motivation to get to the finished line. I am so grateful for all her support and guidance, Tom was a gem too, both went over and beyond. I’d highly recommend working with them. Thanks so much guys! T
Tee · 25 October 2023
★★★★★ 5/5
TrustpilotApproached Alex Neil to sell my…
Approached Alex Neil to sell my property. Sara Garzelli was in constant contact with me to keep me up to date with enquiries, feedback and her team managed to secure an offer not too long after the start of marketing.Was very impressed with their speed in getting photos and floor plan done. Overall very good service.
Juanito · 28 September 2021
Agent replied
Dear Juanito.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleRebecca and Sof helped me a lot during visit.
Tamas · 22 May 2026
Agent replied · 22 August 2026
Thank you for adding these kind words. Regards Alex Neil
★★★★★ 5/5
GoogleHad a very good experience with Alex Neil. Maciej was great and very supportive throughout the process of buying a flat. Great working with him.
Akuotti2016 · 29 May 2024
Agent replied · 27 August 2024
Thank you for commenting positively about your experience dealing with our Canary Wharf team. Your feedback is important to us, and we were proud to receive your review. We look forward to assisting you with any future moves.
All the best from,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMaciej was very helpful in communicating with various parties and making sure that there were minimal delays to the process. He kept us updated throughout the sale and accommodated our requests for viewings as buyers.
Idil · 27 October 2023
Agent replied · 24 February 2024
Dear Idil Kılınç, Thank you for your positive comments about selling your property with Alex Neil. We were delighted to read about your experience of dealing with our team. Furthermore, we are proud to receive such positive feedback and look forward to assisting you with future moves.
Best regards,
Alex Neil Estate Agents
★★★★★ 5/5
GoogleMaciej was very helpful in communicating with various parties and making sure that there were minimal delays to the process. He kept us updated throughout the sale and accommodated our requests for viewings as buyers.
Idil · 27 September 2023
Agent replied · 30 September 2023
Dear Idil Kılınç, Thank you for your positive comments about selling your property with Alex Neil. We were delighted to read about your experience of dealing with our team. Furthermore, we are proud to receive such positive feedback and look forward to assisting you with future moves.
Best regards,
Alex Neil Estate Agents
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