5/5
GoogleRating only, no written review.
Agent replied
Dear Danny. Thank you for your rating, it's always pleasing to receive positive feedback! We hope to be able to assist you in the future. Best regards, Alex Neil Estate Agents
Trusted Agent profile · Canary Wharf, Greater London
Verified
Alex Neil Estate Agents Canary Wharf & Docklands reviews
★★★★★
668 reviews across 4 platforms
2 Westferry Road, Canary Wharf, Greater London, E14 8JT
Part of Alex Neil Estate Agents, see every office.
Alex Neil Estate Agents's office in Canary Wharf, Greater London, at 2 Westferry Road, is rated 4.4 out of 5 across 668 reviews on four platforms, including 433 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
433
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
22
Reviews on View Agents
This office
191
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read the review from sellers
Buyers1 review
I have only met David at this branch but the services provided appears to be very professional, with details of each property I was interested quickly produced ...Read the review from buyers
Landlords2 reviews
Used Alexneil in a lettings capacity... Was very happy with whole service from the beginning to the end. Best agent I've ever used and they certainly be getting ...Read all 2 from landlords
Tenants7 reviews
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 7 from tenants
About Alex Neil Estate Agents Canary Wharf
Alex Neil in Canary Wharf & Docklands is your trusted local estate agent for selling and buying properties. We have decades of property experience in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, Stratford and Hackney. Home movers have complimented our service standards with high ratings on Google. We have received awards from allAgents and the British Property Awards, and Alex Neil is a member of TPOS.
Awards
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
Google4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Dear P. Schwabe, Thank you for taking time and leaving a 5* Rating of our services. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
1/5
GoogleRating only, no written review.
Agent replied
Dear Daniel, We are sorry that you've left a rating without providing your reasoning or any further information. Service issues that are reported to us are thoroughly dealt with and we will always do our best to resolve any problems. If you would like to provide more information about any issues along with full contact details to headoffice@alexneil.com we will endeavour to rectify the situation to the best of our ability. Best regards, Alex Neil Estate Agents
1/5
GoogleRating only, no written review.
Agent replied
Dear Daniel, We are sorry that you've left a rating without providing your reasoning or any further information. Service issues that are reported to us are thoroughly dealt with and we will always do our best to resolve any problems. If you would like to provide more information about any issues along with full contact details to headoffice@alexneil.com we will endeavour to rectify the situation to the best of our ability. Best regards, Alex Neil Estate Agents
1/5
GoogleRating only, no written review.
Agent replied
Dear Vaida, If you would like to provide more information about the issue that caused you to leave this rating along with full contact details to headoffice@alexneil.com we will endeavour to resolve any issue to the best of our ability. Many thanks, Alex Neil Estate Agents
1/5
GoogleJoke category!
Agent replied
Dear Nagy Gabi, We are sorry you have felt the need to leave this comment. If you would like to elaborate further by email to headoffice@alexneil.com we will respond to you in due course. Best regards, Alex Neil Estate Agents
2/5
GoogleRating only, no written review.
Agent replied
Dear Andrei, we are very sorry you have felt the need to leave a two star rating. We would ask that you give us the opportunity to formally address any concerns you may have. Please contact us at headoffice@alexneil.com and your matters will be fully investigated. Kind regards, Alex Neil Estate Agents
5/5
FacebookGreat agency!
5/5
GoogleRating only, no written review.
Agent replied
Dear John Gideon Smith, Thank you for adding your rating, we are pleased you enjoyed our services, kind regards David Hatch, Director
4/5
GoogleGreat agency!
Agent replied
Dear Iwona Translation Thank you for taking your time to add this review. I am pleased you enjoyed your experiences with us, kind regards David Hatch, Director
5/5
GoogleRating only, no written review.
Agent replied
Dear John Gideon Smith, Thank you for adding your rating, we are pleased you enjoyed our services, kind regards David Hatch, Director
1/5
FacebookRating only, no written review.
Agent replied
Echoing Sam Feltham's review, below.
1/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
1/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Alex Neil Estate Agents Canary Wharf & Docklands
What do tenants say about Alex Neil Estate Agents Canary Wharf & Docklands?
7 reviews from tenants, rated 4.1 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Has Alex Neil Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold.
