Trusted Agent profile · Canary Wharf · Greater London
Verified
★★★★★
667 reviews across 4 platforms
2 Westferry Road, Canary Wharf, Greater London, E14 8JT
Part of Alex Neil Estate Agents, see every office.
Alex Neil Estate Agents's office in Canary Wharf, Greater London, at 2 Westferry Road, is rated 4.4 out of 5 across 667 reviews on four platforms, including 433 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
433
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
22
Reviews on The Trusted Agent
This office
190
Reviews on Trustpilot
This office
Tell us what you need and we'll pass your enquiry to Alex Neil Estate Agents Canary Wharf & Docklands and up to three other top-rated agents near Canary Wharf.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read the review from sellers
I have only met David at this branch but the services provided appears to be very professional, with details of each property I was interested quickly produced ...Read the review from buyers
Used Alexneil in a lettings capacity... Was very happy with whole service from the beginning to the end. Best agent I've ever used and they certainly be getting ...Read all 2 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 7 from tenants
Alex Neil in Canary Wharf & Docklands is your trusted local estate agent for selling and buying properties. We have decades of property experience in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, Stratford and Hackney. Home movers have complimented our service standards with high ratings on Google. We have received awards from allAgents and the British Property Awards, and Alex Neil is a member of TPOS.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
5/5
GoogleMaciej did a great job selling my property again. Very pleased with the over all service provided by him ! Alex neil did a fantastic job !
Dear Gregory, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a fabulous Job finding me a property in East Ham. I have used many agents in the past by Alex neil provided the best service.
Dear Freeman, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleIt was a pleasure working with Maciej and Harry. Both secured me a property fairly quickly baring in mind I was living in AirBNB. Great job !
Dear Rahul, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
1/5
TrustpilotKeep making unsolicited marketing calls.
Keep making unsolicited marketing calls to my mobile. You don't have anyone looking in my area - if you do, point them to Rightmove or Zoopla. I'm not signing up with you.
Dear Stu,We are very sorry you have felt the need to leave these comments and rating. Please allow us to resolve the situation by removing your details from any of our contact lists, it's very straightforward. You haven't provided enough information here for us to locate your details and the calls you've received may not be unsolicited. Your details could have been provided to us from another source enabling us to attempt contact with you to establish how we can assist your property needs. Based on your previous and current internet activity we can receive information from third party portals/websites that you’ve visited or perhaps you’ve utilised an app with a similar policy. Many websites, apps and portals that we utilise to assist buyers, tenants, landlords and sellers can share their visitor data with the businesses that use them. They obtain visitor consent to share personal data by your acceptance of their own GDPR/privacy and cookie policies when using their site. For example, and not limited to websites/apps like Rightmove, Zoopla, OntheMarket, Spareroom, Gumtree etc can share data in this way, and this list is not exhaustive. In this instance, please communicate your full name, email and phone number to using headoffice@alexneil.com, this will enable us to fully check our system, locate your details and remove them. If you have any further questions please let us know and we look forward to hearing from you so that we are able to resolve this.Best regards,Alex Neil Estate Agents
5/5
TrustpilotExcellent service from day one when we…
Excellent service from day one when we met Sara.I felt that my requirements and expectations were met fully. I have had more experiences with more agents but none was like her.
Dear Aleksander,Thank you for leaving this positive review of your experiences. We enjoyed receiving your feedback and look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotHad a great experience and Morel
Had a great experience and Morel! Led me to find the perfect place for myself. I am very grateful, a job well done. I am very pleased!
Dear Mary,Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves.Best regards,Alex Neil Estate Agents
5/5
TrustpilotThanks Maciej and co
Really appreciate the support and help provided by Maciej and his colleague, did an excellent job helping me find a property to let in these tough circumstances.
Dear Abubakr.Thank you for taking time to leave this positive review about your experience of dealing with our team.We were pleased to read your comments and look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
Google5 stars to Anj, she did an amazing job in helping me sell my flat. Would definitely recommend this company!
Dear Justine. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat service from Mohammad And Magic. Really made my life easy and simple. Helped my find the perfect flat and within days i was able to move in! 10/10
Dear Natalie, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
The Trusted AgentGets the job done
Used Alexneil in a lettings capacity... Was very happy with whole service from the beginning to the end. Best agent I've ever used and they certainly be getting my repeat businesses in the future
Thank you for taking your time to add this review. I was very pleased to read your comments and we thank you for using our services. Kind regards David Hatch, Director.
5/5
GoogleWas able to buy properties without any hassles ! Very satisfied with the agency and help provided by Maciej. Will definitely be using Alex Neil Agency again, cheers !
Dear Damn Daniel. Thank you for your review. We are pleased that you are happy with the service we provided and we look forward to many future dealings. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a fantastic job helping me find a buyer for my property. Harry did very well on the communication side. Very responsive and professional service.
Dear Harry. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI was very pleased, after walking into the office in Canary wharf. Maciej provided me with the best service and helped me secure my first home
Dear Rabbop Sikhe. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI can’t express how happy I am, during the 2nd lockdown Harry And Maciej did a great job selling my property. Very professional and effective !
Dear Gupta, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a great job selling my property in E16. The branch did a great job marketing my property. I went under offer within 2 weeks
Dear David, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleAbsolute pleasure working with Maciej. We went under offer on my freehold in July. In November we exchanged ! Amazing work
Dear Mariam, We appreciate you taking the time to leave this feedback on your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMaciej did a great job selling my…
Maciej did a great job selling my property. Very pleased with the overall service. I was very pleased with the speed of how the agency works.
Dear Agnes, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleFound my prefect flat with Alex Neil, Looking for a couple of weeks with Hannah, thank you so much. Also to Stuart for helping us out!
Dear Leah, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
1/5
GoogleAwful experience trying to sell our flat through this company. They know what to say in order to get your business but when it comes to organising viewings they are terrible. Avoid.
Dear Andrew, We are very sorry you have felt the need to add this review. Unfortunately we are unaware of your concerns and would ask that you give us the opportunity to formally address your matters in a professional nature, please write to our complaints department 146 Lower Road, London SE16 2UG and your matters will be fully investigated with a full response offered within 14 days. We look forward to addressing all your concerns. Kind regards Alex Neil Estate Agents
5/5
GoogleTom Ashby gave us exceptional service during a very turbulent time for the property market. Top work ethic and communications throughout. Would happily recommend and work with him again in future.
5/5
GoogleLoved working with Hannah and Magic at the Canary Wharf branch, they managed to find me a property to rent hassle free, thanks
Dear Leanne, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat experience with Hannah and the Alex Neil team, very helpful, closely worked with for some time, speed sale, will be using again in the future
Dear Jennifer, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotReally impressed so far
Really impressed so far. Spoken to Grace on multiple occasions who has always been very professional and polite. I look forward to working with Alex Neil
Dear Ed.We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotMaciej and Hana did a great Job
Maciej and Hana did a great Job ! Very prompt on the phone and always answering any questions needed answering !
Dear John, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
7 reviews from tenants, rated 4.1 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold.
Tell us what you need and we'll pass your enquiry to Alex Neil Estate Agents Canary Wharf & Docklands and up to three other top-rated agents near Canary Wharf.
