Trusted Agent profile · Canary Wharf · Greater London
Verified
★★★★★
667 reviews across 4 platforms
2 Westferry Road, Canary Wharf, Greater London, E14 8JT
Part of Alex Neil Estate Agents, see every office.
Alex Neil Estate Agents's office in Canary Wharf, Greater London, at 2 Westferry Road, is rated 4.4 out of 5 across 667 reviews on four platforms, including 433 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
433
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
22
Reviews on The Trusted Agent
This office
190
Reviews on Trustpilot
This office
Tell us what you need and we'll pass your enquiry to Alex Neil Estate Agents Canary Wharf & Docklands and up to three other top-rated agents near Canary Wharf.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read the review from sellers
I have only met David at this branch but the services provided appears to be very professional, with details of each property I was interested quickly produced ...Read the review from buyers
Used Alexneil in a lettings capacity... Was very happy with whole service from the beginning to the end. Best agent I've ever used and they certainly be getting ...Read all 2 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 7 from tenants
Alex Neil in Canary Wharf & Docklands is your trusted local estate agent for selling and buying properties. We have decades of property experience in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, Stratford and Hackney. Home movers have complimented our service standards with high ratings on Google. We have received awards from allAgents and the British Property Awards, and Alex Neil is a member of TPOS.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canary Wharf office, from every platform, shown as written. First names only.
5/5
TrustpilotAn overall good experience
An overall good experience. Sara was always a pleasure to deal with. Good and timely communication throughout the whole purchase process. Will definitely recommend
Dear Michael,Thank you for taking the time out to review your positive experience of dealing with us. We were pleased to read your comments and hope to deal with you again in the future.Best regards,Alex Neil Estate Agents
1/5
Googlefrom far the worst agency I dealt with. I had issue from the beginning to the end. When I arrived into the flat the gym had been closed from more than a year but the agency did not told us and when we left we struggled with the deposit and we had to ask dps for help
Dear poussin londonnien, Thank you for taking the time to leave your comments. We sincerely apologise for any service issues that have fallen beneath your expectations. We request that you provide enough information to enable us to locate and authenticate your details. That information will allow us to investigate and address your comments. Please confirm your property address and full contact details via email to headoffice@alexneil.com. We look forward to hearing from you. Best regards, Alex Neil
5/5
GoogleAlex Neil did excellent work on my property transaction. I dealt only with Tom and Calli and they both worked very hard to move things along to completion. Calli worked very hard to keep both parties in the loop and to make sure progress was being made. Her hard work was a key factor in the success of the transaction. I would recommend Alex Neil Estate Agents for your property sale or purchase transaction!
5/5
TrustpilotThanks Grace Ellis for excellent…
Thanks Grace Ellis for excellent customer service. U were pretty amazing, very patient and consistent. Will definitely recommend. Thumbs up
Dear Olubukola .Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
The Trusted AgentExcellent!
Recently purchased my first ever property through Alex Neil, I had dealings with Gilbert and found him to be extremely professional and helpful. The support and professionalism was second to none!. I would highly recommend Alex Neil if you want a fast and efficient service. Having moved to London from Cardiff, I found his knowledge of london as a whole very useful, and he certainly placed us in a very nice area with great neighbours!
Dear Pamela G, I was very pleased to read your comments about your experiences with Gilbert and thank you for taking your time to add to this website. We hope you enjoy your new property and we look forward to providing our future services, Kind regards David Hatch, Director.
5/5
TrustpilotHonest, professionals
Honest, reliable and professional!! I’ve just sold my house in Bow through Alex Neil- we went under offer with the first week of going on the market with them. The sales team were second to none and trust me I know as this is not my first rodeo! The sales progressor is an absolute Gem and kept us updated throughout! HIGHLY RECOMMENDED AGENT - the best in the area actually!
Dear Jennifer,Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
GoogleTom has been brilliant! Got me quick sale, kept me informed throughout the whole process and has made the whole transaction as easy as it could be
5/5
TrustpilotSafaida & Joshua are great
Safaida & Joshua are very efficient and responsive staff of Alex Neil property management team. They looked after our property and our tenants with great care in the past two years. We are impressed by their expertise and outstanding professional performance in property management.
Dear Mr & Mrs Y K LO, Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotSafaida & Joshua are great
Safaida & Joshua are very efficient and responsive staff of Alex Neil property management team. They looked after our property and our tenants with great care in the past two years. We are impressed by their expertise and outstanding professional performance in property management.
Dear Mr & Mrs Y K LO,Thank you for taking the time to review your experiences of dealing with our office team. It was pleasing to read your comments, and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotHard working estate agents
Hard working estate agents. Getting a buyer is only half the work. Getting the buyer and their solicitors to complete on time is another challenge. Maciej and Georgia ensured the whole sale process went through as smoothly as possible.
Thank you for taking the time to review your experience of your dealings with our Canary Wharf Team. It's fantastic to hear that the process went smoothly. We hope you'll engage our services when you move in the future. Good luck in your new home! Best regards, Alex Neil Estate Agents
5/5
GoogleGeorgia and Maciej have been so helpful selling my flat. They got me a great price in a challenging economic climate. The house-selling process is never smooth, but there were challenges and their good humour and advice kept things sane.
Dear Jay, Thank you for taking the time to review your experience of your dealings with Alex Neil. It's fantastic to hear positivity from home movers, and we hope you'll return and use our services again. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMorel has been very good he has helped…
Morel has been very good he has helped me find my dream house for a very good price
Dear Estelle,We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.Best regards,Alex Neil Estate Agents
5/5
GoogleAlex Neil did excellent work on my property transaction. I dealt only with Tom and Calli and they both worked very hard to move things along to completion. Calli worked very hard to keep both parties in the loop and to make sure progress was being made. Her hard work was a key factor in the success of the transaction. I would recommend Alex Neil Estate Agents for your property sale or purchase transaction!
5/5
GoogleI rented out a property through Alex Neil. Augusta has been very personable, helped me throughout the process, always gave us concise and timely updates so were always informed. Will defo recommend Alex Neil !PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotMorel has been working very hard and…
Morel has been working very hard and I’m glad he managed to fine me a place to rent
Dear Rory. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotGood understanding and prompt service
Having recently begun a tenancy with Alex Neil and upon experiencing a few issues during my move in, I immediately got in touch with the property management team. The understanding and professional service delivered by Rabeya has secured this five star review. I have been impressed with her efficiency and polite manner in response to all my questions (and I have had quite a few!).
Dear Nikheel.We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.Best regards,Alex Neil Estate Agents
5/5
GoogleAnother satisfied client here! My recent property purchase wasn't straightforward, but Maciej's patience, professionalism, and unwavering support made all the difference. Huge thanks for guiding me through the entire process with such expertise!
Dear Anthony, Thank you for positively reviewing your experience of dealing with our team. We appreciate hearing from satisfied customers, and we hope you'll return and use our services again. Best regards, Alex Neil Estate Agents
5/5
GoogleAlex neil did a fantastic job. Maciej was amazing helping me out. The communication was great !
Dear Rugbi, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotGreat customer experience
I dont usually do reviews but because of the great customer experience I had with Morel ! It Was just so amazing I had to write a review. He helped me get the perfect place for me ! His attention to detail was just superb helped me think about things I did not before . I am super grateful! And I recommend him ! X100
Dear Charleen,Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves.Best regards,Alex Neil Estate Agents
5/5
GoogleRented with Alex Neil for a year, really pleased with their service. Sufaida Bibi, our property manager, has been extremely helpful and responsive throughout, and any repairs/issues were resolved very quickly.
Dear Dominika, Thank you for your positive comments about your property journey with Alex Neil. We were delighted to read about your experience of dealing with our team and are pleased to receive such praise. We look forward to helping you with future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleThe company was highly recommended to me from friends. I would highly recommend Morel to anyone! I am so glad I talked to him. He was very knowledgeable. When it came to my case he handled it as if it was his own.PositiveQuality
5/5
TrustpilotThank you Grace!
Thank you Grace Ellis for fantastic customer service in our property hunt!All the best,Minna & Kavi
Dear Minna & Kavi.Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves.Best regards,Alex Neil Estate Agents
5/5
The Trusted Agentservice
I would like to commend David on his level of service and expertise, and would highly recommend him to my friends and family.
Dear Neale H, Thank you very much for adding this review. I look forward to many future dealings. Kind regards David Hatch, Director
5/5
GoogleHarry is the best property agent I have met - very helpful and thank you (Haodong and Esther)
Dear Esther. Thank you for leaving your review for Harry. We are very pleased that you are happy with his assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
7 reviews from tenants, rated 4.1 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold.
Tell us what you need and we'll pass your enquiry to Alex Neil Estate Agents Canary Wharf & Docklands and up to three other top-rated agents near Canary Wharf.
