Abbotts Countrywide Cambridge reviews

★★★★★ 5/5

Google

Alex Skellett from the Cambridge branch has restored my faith in estate agents. Our paths crossed three years ago when she stepped into the chain to cover the inadequacies of our estate agents at the time. She went beyond the call of duty to hold the chain together. Because of this I have Chosen to sell my current home through Abbott’s. She has further exceeded our already high expectations. She is a true professional and her knowledge and experience is second to none. A great advocate for her clients, abbotts and her industry. I cannot sing her praises high enough.

Kay · 28 July 2019

★★★★★ 1/5

Google

Terrible rental service. Unprofessional and rude. No customer service, problems viewing properties when it was arranged and then nobody showed up as they had cancelled but just sent an email. When we did finally get a viewing, Jessica seemed uninterested, careless and trying to charge us the earth. To say we were unimpressed was an understatement. It was like she didnt want us to view and was wasting her time. Put us off renting via an agent as this is the second time we've had issues. Beware of this agent!

Louis · 8 July 2019

★★★★★ 4/5

Google

Whenever we have reported a maintenance issue it has been dealt with efficiently. Olivia has been particularly helpful and responds to emails quickly.PositiveResponsiveness, Professionalism

Sophia · 27 August 2021

★★★★★ 5/5

Google

The Abbots Team are fantastic. They are so helpful and I would not hesitate to recommend them

Jason · 13 May 2025

★★★★★ 5/5

Google

Had a same-day viewing of the property I was interested in rending, and was able to to put down a holding deposit the next day. The staff were helpful, and everything seemed to go very smoothly.

Ben · 19 August 2024

★★★★★ 4/5

Google

Anthony and Sam were always friendly, helpful and responsive in dealing with any questions or issues we raised. Thanks to both of them.

Ruth · 11 July 2021

★★★★★ 5/5

Google

When we were considering moving, Lee was great in helping us understand our options and made such a difference in the way we thought about our decisions! Thanks Lee!

Suzanne · 19 November 2019

★★★★★ 1/5

Google

My experience with Abbotts has been consistently miserable: 1. I wanted to arrange a viewing (to buy) at a property in Girton and was told that I would have to wait 3 weeks as the tenants were away. When I arrived at the appointment I found that the property had been sold during that time! 2. Before looking for properties to buy, we let a property through Abbotts. They initially quoted fees of over £600 to photocopy a tenancy agreement, more than double of any of their competitors. When challenged they reduced the fees to £300, still more than their competitors. I hate to think that people actually fall for this. 3. As a part of the fees we paid for a moving in inventory. We were pressed to sign a document saying that we had seen this and agreed to it. When I asked to see it I was given an OLD inventory and finally the agent confessed to having forgeten to arrange it! By this point we were already moved in so the subsequent inventory was redundant, leaving both the landlord and us exposed. Abbotts, in my opinion, are an unpleasant combination of greedy and incompetent. I will not view any properties that they advertise and I make my feeling known to everyone I know. This industry needs an overhaul.

James · 31 July 2017

★★★★★ 5/5

Google

A fantastic service provided from start to finish. Forever friendly, welcoming and professional staff who were thorough but never pushy. The whole process of selling my old house was super smooth with no headaches. Even after more than 6 months after completion I am still receiving a great service including having any post forwarded on to my new address.

Dom · 25 November 2022

★★★★★ 5/5

Google

Abbotts (Cambridge) recently sold a house for us under very difficult circumstances -- a falling retirement homes market hit by Covid. They kept going, despite the difficulties, until they succeeded. We were very impressed by their professionalism, under their manager Sam Bendall, and by the very good way that they treated us. We would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2022

★★★★★ 5/5

Google

Fantastic customer service from beginning to end, great customer service - special mention to David and Jess for their professional approach and great communication throughout our sale.

Alan · 28 July 2019

★★★★★ 5/5

Google

I met with Zita and Holly recently to show them around a new property in Cambridge. They were exceptionally professional and it was clear to see how passionate they are about their work and the business. An absolute pleasure to work with and I hope to work with them again in the future.

Laura · 1 May 2023

★★★★★ 5/5

Google

A fantastic service provided from start to finish. Forever friendly, welcoming and professional staff who were thorough but never pushy. The whole process of selling my old house was super smooth with no headaches. Even after more than 6 months after completion I am still receiving a great service including having any post forwarded on to my new address.

Hans · 3 September 2022

★★★★★ 5/5

Google

I would like to emphasize the good and efficient service I 'm getting from the Cambridge office , especially from Miss Leanne Ellis. I am living outside England and I hold a property in Cambridge which is treated by Abbots. Miss leanne Ellis is always attentive and available to my requests, to my full satisfaction ! Thanks allot. Itzhak Tovi

נגה · 1 August 2015

★★★★★ 5/5

Google

I would like to emphasize the good and efficient service I 'm getting from the Cambridge office , especially from Miss Leanne Ellis. I am living outside England and I hold a property in Cambridge which is treated by Abbots. Miss leanne Ellis is always attentive and available to my requests, to my full satisfaction ! Thanks allot. Itzhak Tovi

??? · 9 July 2015

★★★★★ 5/5

Google

Olivia Mindel is an excellent property manager; problems are dealt with swiftly and with minimal fuss. I would recommend this estate agent.

Sam · 28 July 2019

★★★★★ 5/5

Google

the best real estate agency i have ever seen👍 …

Seyruz · 13 April 2025

★★★★★ 5/5

Google

Working with them has been quick easy and convenient. Definitely recommend Alex and Amit who helped me along the way

Tin · 15 October 2019

★★★★★ 5/5

Google

I had a very pleasant experience working with Megan to get a new place for renting. Very responsive, professional and helpful.

Shaista · 24 September 2024

★★★★★ 5/5

Google

I recently worked with lettings negotiator Megan Mcfarlane who is very friendly and professional.

Kristy · 13 December 2024

★★★★★ 5/5

Google

Miss Meagan Abbotts is a great help for us. Her assistance all through out is amazing.

Rudnil · 10 October 2024

★★★★★ 5/5

Google

David Monk is very friendly and always happy to answer any inquiries I had.

Chris · 28 July 2019

★★★★★ 5/5

Google

We have been renting through Abbotts Countrywide Cambridge for a few months and have always had very good service. Recently we needed some repairs done to the property which Olivia Mindel organised for us. She was amazing, always friendly, kept us updated every step of the way and checked in with us afterwards to make sure we were happy with the results.

Z · 28 July 2019

★★★★★ 5/5

Google

We've just settled into our new flat in Cambridge, and it is all thanks to the amazing help of Rachel at Abbotts! This is the second property she has helped us find, and she is nothing but helpful, attentive and dedicated. You feel like she genuinely wants to help you throughout the whole process. Rachel, once again, thank you!

Amanda · 16 August 2020