Trusted Agent profile · Cambridge, Cambridgeshire
Verified
★★★★★
185 reviews across 2 platforms
60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Cambridge, Cambridgeshire, at 60 Regent Street, is rated 4.5 out of 5 across 185 reviews on two platforms, including 184 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nobody knows this prestigious University town and the surrounding area like we do. We in the Cambridge office know how special our local area is. Our branch is on Regent Street, ideally located to serve the town of Cambridge and the neighbouring areas of Ely and Huntingdon. All of our staff are highly trained, passionate, and know the local area inside out. We can’t wait to help you with your property journey.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleOlivia Mindel is helpful and professional and deals with my queries promptly.
Thank you for your and glowing 5* review of our local Abbotts team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
3/5
GoogleLettings - fantastic. Sales - found communication to be pretty poor, and had to chase for ages just to take my property off their website but managed to resolve in the end.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs I am looking houses to buy. Lee Morris from Abbotts really helped me a lot. She is very kind, honest and helpful. Also she explained all the details about the process for the buying scheme which was very very helpful!! I have been very lucky to meet her and get her help! Thank you Abbotts and Lee.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleOverall, my attempt to purchase a flat through Abbotts was not successful. But the agent with whom I dealt directly, Fenella Maxwell, was intelligent, accommodating and considerate, and I throughly recommend her services.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur agent Holly Goat, got us a viewing 2 days after I inquired about the property. Got in on the perfect day and sent over the forms on the same day. She was very helpful and attentive. I hope every gets the care with acquiring a property as we did.
5/5
Googlefinds the right tenant for my properties. Very professional in there work and good advisory team with experience. Recommend them whole heartily
Hitesh, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRosie-May Tortice at Abbotts helped me secure a dog friendly shorter term let. Whole process was well managed and went through smoothly and quickly and propoerty was in good condition when I took over.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat staff and very helpful!
Thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbbotts Cambridge have been managing my properties for some time now and I have found Jessica in particular to be very helpful and efficient when any problems have arisen. They are also very thorough with vetting prospective tenants and doing inventories. I would have no hesitation in recommending their landlord services.
Thank you for your kind words and 5* review! Best wishes, Scott
5/5
GoogleA great office with great staff, especially a wonderful Lady called Leanne, so very helpful in our search for a rental property in Cambridge. Would strongly recommend Abbots Cambridge to any one looking for rental in this area.
5/5
GoogleAbbots provided a very good service to find suitable tenants for our property. They were very quick to get started and found our new tenants very quickly. Would definitely recommend.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleForgetful, uninterested and difficult. They forgot to show up when I was due to move in. They took ages to fix an extremely simple issue, and made me feel guilty for asking them to do it. And trying to get my deposit back has been a joke.
Good afternoon Sophie, I am very sorry to see this. It is essential that all of our customers receive a 5* service at all times and I am sincerely sorry if this has not been the case on this occasion. I would like to thank you for bringing these issues to our attention and please be assured that all feedback is taken extremely seriously. Many thanks again for taking the time to leave this review. Kind regards. Regan.
5/5
GoogleRecently sold our house with Abbotts and would definitely recommend. Our sales negotiator, Anthony Reeve, made the whole experience much easier and took on the stress for us. He went out of his way to accommodate awkward viewing times and offered a first class service.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.
5/5
GoogleWe met Mitchell today to view a property in Cambridge. He was extremely professional, very knowledgeable and a great guy. Look forward to working with him in the future!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAs We were looking houses to buy. Lee Morris from Abbotts really helped us. She is very kind, honest and helpful. Also she explained all the details about the process and the house environment. We are lucky to meet her. Thank you Abbotts and Lee.
Thanks Ece for the wonderful 5* review! It's great to see that the Abbotts team once again provided a professional, honest and friendly service. Best wishes, Lucy.
1/5
GoogleForgetful, uninterested and difficult. They forgot to show up when I was due to move in. They took ages to fix an extremely simple issue, and made me feel guilty for asking them to do it. And trying to get my deposit back has been a joke.
Good afternoon Sophie, I am very sorry to see this. It is essential that all of our customers receive a 5* service at all times and I am sincerely sorry if this has not been the case on this occasion. I would like to thank you for bringing these issues to our attention and please be assured that all feedback is taken extremely seriously. Many thanks again for taking the time to leave this review. Kind regards. Regan.
5/5
GoogleAs a buyer I found them friendly, responsive and helpful. They were definitely doing their job getting the best price possible for the seller but I felt like it was done in a professional manner and at no time did I feel misled.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleWe marketed our property with Abbotts Cambridge branch in 2019 and they had a concrete offer for us within a few weeks - they are a hardworking team and were always polite and did all the viewings themselves which I totally appreciated
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleAbbotts were fantastic. Leanne was particularly helpful; she was always ready to help with any questions and made our move into rented accommodation swift and easy.
5/5
GoogleI had an urgent matter in the property before going on holidays and Olivia Mindel‘s response and quick actions was the main reason the matter was resolved on time! Her help has been fantastic throughout the whole time she’s managed the property.
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleWe received a very friendly and professional service throughout the process of buying our house. Communication was very good also. An all round much better service than i have experienced from other estate agents. Thanks Abbotts and Sam Bendall .
Thanks Ben for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy
5/5
GoogleZita and Holly are really professional and enthusiastic, helping me moving in my new home
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe received a great service from Zak and him team when selling our property with them. very helpful and communicative through the whole process and managed a quick and painless sale.PositiveProfessionalism, Value
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI've spoken to Ms Lee Morris on several occasions seeking her advice. I have found her professional, with a good grasp of the local market as well as enthusiastic. She always seems to have time for her customers.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Cambridge office has 185 reviews across two platforms: 184 on Google, 1 on View Agents.
Abbotts Countrywide Cambridge is rated 4.5 out of 5 across all 185 reviews, and 4.5 out of 5 on Google from 184 reviews.
Abbotts Countrywide Cambridge, 60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP.
