Trusted Agent profile · Cambridge · Cambridgeshire
Verified
★★★★★
195 reviews across 2 platforms
60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Cambridge, Cambridgeshire, at 60 Regent Street, is rated 4.5 out of 5 across 195 reviews on two platforms, including 194 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nobody knows this prestigious University town and the surrounding area like we do. We in the Cambridge office know how special our local area is. Our branch is on Regent Street, ideally located to serve the town of Cambridge and the neighbouring areas of Ely and Huntingdon. All of our staff are highly trained, passionate, and know the local area inside out. We can’t wait to help you with your property journey.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleAs We were looking houses to buy. Lee Morris from Abbotts really helped us. She is very kind, honest and helpful. Also she explained all the details about the process and the house environment. We are lucky to meet her. Thank you Abbotts and Lee.
Thanks Ece for the wonderful 5* review! It's great to see that the Abbotts team once again provided a professional, honest and friendly service. Best wishes, Lucy.
1/5
GoogleForgetful, uninterested and difficult. They forgot to show up when I was due to move in. They took ages to fix an extremely simple issue, and made me feel guilty for asking them to do it. And trying to get my deposit back has been a joke.
Good afternoon Sophie, I am very sorry to see this. It is essential that all of our customers receive a 5* service at all times and I am sincerely sorry if this has not been the case on this occasion. I would like to thank you for bringing these issues to our attention and please be assured that all feedback is taken extremely seriously. Many thanks again for taking the time to leave this review. Kind regards. Regan.
5/5
GoogleAs a buyer I found them friendly, responsive and helpful. They were definitely doing their job getting the best price possible for the seller but I felt like it was done in a professional manner and at no time did I feel misled.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleWe marketed our property with Abbotts Cambridge branch in 2019 and they had a concrete offer for us within a few weeks - they are a hardworking team and were always polite and did all the viewings themselves which I totally appreciated
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleAbbotts were fantastic. Leanne was particularly helpful; she was always ready to help with any questions and made our move into rented accommodation swift and easy.
5/5
GoogleI had an urgent matter in the property before going on holidays and Olivia Mindel‘s response and quick actions was the main reason the matter was resolved on time! Her help has been fantastic throughout the whole time she’s managed the property.
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleWe received a very friendly and professional service throughout the process of buying our house. Communication was very good also. An all round much better service than i have experienced from other estate agents. Thanks Abbotts and Sam Bendall .
Thanks Ben for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy
5/5
GoogleZita and Holly are really professional and enthusiastic, helping me moving in my new home
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe received a great service from Zak and him team when selling our property with them. very helpful and communicative through the whole process and managed a quick and painless sale.PositiveProfessionalism, Value
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI've spoken to Ms Lee Morris on several occasions seeking her advice. I have found her professional, with a good grasp of the local market as well as enthusiastic. She always seems to have time for her customers.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
4/5
GoogleOlivia provides a fantastic customer service in what can be a very frustrating market when you are a landlord. She is polite, conscientious, and has proven that she will persevere with any matter until it is resolved.
Many thanks Ben for the amazing review of your experience with Olivia and our Abbotts Countrywide team. Kind regards, Lucy
5/5
GoogleWe have had a good experience with Abbots especially through our dealings with Garry. Our property rented out in under 24 hours of being advertised. Garry responds to emails swiftly and ensures we are happy landlords.
Hi Laura, Thank you for leaving this wonderful 5* review. We a thrilled to see that Garry and the team at Abbotts have provided you with the excellent service that we always aim to provide to all of our customers. Many thanks for taking the time to leave this feedback. Kindest regards, Regan.
5/5
GoogleDavid Monk provided first class service from start to finish. Nothing was too much trouble Abbotts of Ely offer everything you need and fantastic customer service we would not hesitate to recommend them. Well done team.
Thank you James for your kind words and it is great to read that Abbotts in Cambridge delivered a first class service and that nothing was too much trouble. It sounds like they deserve each one of those 5* Kind regards Emma
5/5
GoogleGreat viewing of a local property with David Monk, it's refreshing to have an agent showing you round a property who can answer all your questions :) would recommend to anyone selling a property.
Thanks so much for leaving us this great feedback - Glad we were able to help!
5/5
GoogleVery efficient service and much improved over the last 12 months. Had a response within 12-48 hours from one of the lettings team (usually within 12 hrs via email, text or phone call).
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleAbbbotts provides excellent service alround, and in particular it's very responsive on the report for work. The system is easy and action follows fast.PositiveResponsiveness, Professionalism
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleGreat agency. Very responsive. Helpful. Friendly stuff. Very happy thank you guys . good job . Highly recommend.
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Googlevery good service and helpful.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found Abbotts Countrywide Estate Agents really helpful, and always willing to give advice. They were quick and professional and we would recommend them.
Hi Kevin, It is great to see that the Abbotts Countrywide team in Cambridge were once again able to provide their proven 5 star service. Thank you for the recommendation. Best wishes, Sarah
5/5
GoogleIt was such a great viewing experience companies by Ruby.
Many thanks for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional, lovely staff, listen to the clients needs and work very hard for both seller and buyer, highly recommended,
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleAbbotts were very obliging and helpful when I needed a fresh valuation of a property I had bought through them.
Thank you for your kind words and 5* review! Best wishes, Scott
5/5
GoogleExcellent service provided by Lee Morris. She was prepared, well-informed and very personable; highly recommended.
Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott
5/5
GoogleJessica from Abbotts, Cambridge provided an excellent service. The flat was rented within two weeks.
Thank you for your kind words and 5* review! Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
