Trusted Agent profile Β· Camberley, Surrey

Romans Camberley reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

437 reviews across 2 platforms

122 London Road, Camberley, Surrey, GU15 3TJ

Part of Romans, see every office.

Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.

Google logo

4.5 / 5

436

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from Charlotte wild from Lettings she was always very helpful very friendly always called or messaged me back when she said she would very reliable and she didn’t send me any unnecessary properties that weren’t suitable for me she has found me a lovely place to live now and has helped me with everything I would highly recommend Charlotte and Romans to help and assist you when looking for a property to rent. The other estate agents that I had dealt with before Romans don’t even compare. Review byAnne.G

Sophie Β· 25 June 2018

Agent replied

Thank you for leaving such a positive review about Romans in Camberley. I will pass your positive review onto Charlotte. Kind Regards Sue Winterbourne Lettings Director

5/5

Google

Very pleased with the service provided by Oliver Hawkins in dealing with possible tenants for a property I let. Good communication kept me informed of the bumps along the way. Made professional and well informed suggestions and recommendations and took care of all the liaison required for a successful new tenancy. Would heartily recommend, thank you Oliver and thank you RomansPositiveResponsiveness, Professionalism

George Β· 26 August 2022

Agent replied

Dear George Farquhar, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Five stars, excellent service. We came to Romans needing a property ASAP as a previous rental agreement had fallen through and not only did they find us a lovely home within a week, they were informative and efficient the whole way through. Our estate agent Shevaughn was lovely, professional and made the whole moving process very easy. Would definitely recommend.

Lorna Β· 12 November 2022

Agent replied

Dear Lorna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

I've rented an apartment with them. 2 days before the keys needed to be picked up (deposit, first month paid, contract signed) they said I can no longer move in as they sold the apartment. I had to go through the Property Ombursman to receive any compensation. Scammers.

Carla Β· 13 October 2025

Agent replied Β· 13 April 2026

Dear Carla Vlad, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

We were with Romans almost 4 years, Wendy was our property manager I think for more than 2 years.We are moving somewhere else. She is absolutely wonderful. She always responded very quickly and kindly for our inquiries. Made my life easier and more comfortable. Wendy thank you very much for everything it was always a pleasure to deal with you. We will miss you Judit, LaminePositiveResponsiveness, Quality, Professionalism, Value

Judit Β· 21 June 2021

Agent replied Β· 20 June 2024

Hi Judit and Lamine. Thank you for taking the time to let us know how we did. It was lovely to hear about Wendy and the service she provided. We wish you luck for the future. Kind regards Customer Care Team

5/5

Google

We new in the UK and found looking for a place to stay quite stressful, but Romans and Barnaby Cole made the process stress free and seamless. Barnaby kept us informed and assisted us step by step. They were easy to contact or if busy we would received a return call promptly. We absolutely recommend Romans Camberley and Barnaby to anyone looking for a property to lease.PositiveResponsiveness, Quality, Professionalism

Sean Β· 21 June 2021

Agent replied Β· 20 June 2024

Dear Sean Schwartz, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Wendy Bennet has been our property manager as we let our house through Romans. She has been our 'go-to' person, has always been efficient and let us know when anything needed to be addressed. She responds quickly and is always polite and helpful. Additionally Wendy has been pro-active when unforeseen issues occured. It was great to have Wendy on our side!PositiveProfessionalism

Jeff Β· 21 June 2022

Agent replied Β· 20 June 2024

Dear Jeff Thanks for taking the time to leave us a review and it is great to hear about the service you received from Wendy. Your comments are appreciated. Kind regards Customer Care Team

5/5

Google

Courtney made mine and my partner’s moving experience so easy! We was moving in to our first home so we was clueless πŸ˜‚ however with Courtney’s help everything went perfectly, she was always quick to reply to any questions we had and help us in any way possible thank you so much :) …

Luke Β· 12 March 2023

Agent replied Β· 24 June 2023

Dear Luke Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Been using them since 2013. Clear communication. Prompt responds and problem solving by Kyra. Recommended.

Jpjr76 Β· 22 June 2026

Agent replied Β· 22 August 2026

Dear Jpjr76 We greatly appreciate your 5-star review and the time you took to share your experience with Kyra. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have been really impressed with Romans Camberley. We are in the process of purchasing a property through them and since our initial contact to view the property Alfie has been fantastic throughout. He is professional, proactive, approachable and genuine. He has understood our circumstances and kept me up to date on things without prompting. He has been quick to respond when we have asked questions and is a pleasure to deal with.

Charlotte Β· 29 July 2019

Agent replied

Hi Charlotte Thank you very much for your review. It's great to hear you've had such a positive experience with Alfie and the team at Camberley. We will be sure to pass your feedback and comments on. Kind Regards, Romans

5/5

Google

I cannot commend Shevaughn and the rest of the Romans Camberley team enough for making the whole process from arranging viewings to picking up the keys (and beyond!) extremely smooth and stress-free! Thank you so much Shevaugh for being so helpful, attentive and professional - it’s been an absolute delight working with you!!

Julija Β· 10 February 2023

Agent replied

Dear Julija Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wendy Bennett is my property management contact for the two properties I own, and she always responds to my emails very swiftly which is extremely important to me. We have a great working relationship and I know if I ask her to do something I can ALWAYS rely on her to do it immediately. Many thanks Wendy for your great service.PositiveResponsiveness, Professionalism

Jeannie Β· 23 January 2022

Agent replied Β· 20 June 2024

Dear Jeannie Long, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I would like to say thank you to Shevaughn for assisting me in finding me a flat to rent. Shevaughn is very professional, has a wonderful telephone manner, lovely in person and always responded to my emails, answered my questions & returned my calls not long after I left a message.....a rarity nowadays to find someone like this!

Alice Β· 29 July 2022

Agent replied

Dear Alice, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a great experience working with Isabel from Romans. She was incredibly supportive and professional throughout the process. We had a few issues with references, but she went above and beyond to help resolve everything quickly, all …

Jonas Β· 13 November 2025

Agent replied Β· 31 December 2025

Dear Jonas Fetingis We greatly appreciate your 5-star review for Isabel and the time you took to … More

4/5

Google

Special mention to Lyndon Farrar. Extremely helpful and always honest. Really understood my needs and I felt always tried to give me the best advice - even when I wasn't marketing with Romans! After weeks with a different agent, I brought Romans on board as well. Lyndon actually sold the property to my mum and now has successfully sold my property on again, and this time in a very tough market.

Amy Β· 29 July 2019

Agent replied

Hi Amy, Thank you for taking the time to let us know about your experience with us. I am so pleased to read of the high level of service that Lyndon has been able to provide you surrounding the sale of your property. I will pass this feedback onto Lyndon so he is aware of your comments. Thank you again for taking the time to provide us with your feedback its greatly appreciated. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I would like to thank Charlotte Wild for her services throughout our move. She’s been professional, responsive and overall a pleasure to deal with! She dealt with any and all of our questions promptly and worked really well along side Lily Simpson to make our move happen. Great customer service throughout from both of these. These girls are assets to Romans! Thank you!PositiveResponsiveness, Professionalism

Shannon Β· 21 June 2021

Agent replied Β· 20 June 2024

Hi Shannon Gill, Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Hi Teams I am really appreciate to team supporting getting a nice flat location in heart of Camberley. The document process time Shevaughn and Monica supports me by phone call and email regarding my questions. Thank Pooja fast track response solve the issues # Happy Teams @ Happy Roman's Best Regards Almas

Almas Β· 12 December 2022

Agent replied

Dear Almas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A huge thank you to Heather Wickens for her friendly attitude and quick responses as our property manager! When we moved into our new home it had a few issues left by the previous tenants, but Heather was so quick in helping us get all the problems sorted! I feel that we will be well looked after by Heather during our tenancy.

Chloe Β· 3 June 2021

Agent replied

Hello Chloe Jones Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

We went through Shevaughn McBeath at Romans Camberley to complete our move into a new flat for the first time. The process was very smooth and Shevaughn was available for a flat tour within a days notice. The move was completed on the scheduled date and time and everything was clarified efficiently. Definitely recommend!

James Β· 15 July 2022

Agent replied

Dear James, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wendy made a routine inspection visit to our property. After talking to Wendy many times over the phone, it was a pleasure to meet her in person. Wendy was extremely friendly and professional, and answered all our questions even though some of them were out of her actual job description. A pleasure to deal with!

Steve Β· 16 April 2022

Agent replied

Dear Steve, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are a professional property company who own a number of properties in the local area and we regularly use the Romans Camberley office to assist in finding new tenants. Oliver and his team are always available and responsive and have helped keep rental voids to an absolute minimum. We are very happy to recommend their servicePositiveResponsiveness, Professionalism

Sam Β· 26 August 2021

Agent replied

Hi Sam, thank you for taking the time to let us know how we did. It is lovely to hear that Oliver and his team have been able to assist with the let of your properties, your positive feedback is appreciated. Kind regards Customer Care Team

5/5

Google

From the moment I booked a viewing, Sophie Lodge from Lettings provided me (and continues to) with the best customer service a lodger could hope for. Despite encountaring some obstacles at the start, she used her "thinking outside the box" skills and supported me in securing a beautiful flat. I can't thank Sophie and her team enough. Best letting agency in the area by far.

Donna Β· 4 September 2019

Agent replied

Hi Donna Thank you for taking the time to review your recent experience with our Camberley branch. It's very pleasing to read your comments about Sophie and glad she could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to b e in touch if you require anything further. Kind regards Romans

5/5

Google

The team at camberley romans have been very helpfull in helping me rent my property Tom has taken time out of hours to help with process and been to visit me several times to make sure i was kept in the loop and up to date with viewings etc i would highly recommend Tom and the team to anyone looking to rent there property

FaceAce Β· 6 October 2019

Agent replied

Hi there Thank you for taking the time to review your recent experience with our Camberley branch. It's pleasing to read that Tom and the team could provide you with a positive experience and we will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

A very good agency. I was having some issues with my flat. Rang up and spoke to Alexander Smith, very friendly, understood my needs quickly, and rectified the issue within minutes. I was extremely pleased with the outcome. Thanks again!

Paul Β· 1 July 2023

Agent replied Β· 29 July 2023

Dear Paul Scott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Romans Camberley

How many reviews does Romans Camberley have?

Romans's Camberley office has 437 reviews across two platforms: 436 on Google, 1 on View Agents.

What is Romans Camberley's rating?

Romans Camberley is rated 4.5 out of 5 across all 437 reviews, and 4.5 out of 5 on Google from 436 reviews.

Where is Romans's Camberley office?

Romans Camberley, 122 London Road, Camberley, Surrey, GU15 3TJ.

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