Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI wanted to take a moment to express my sincere appreciation for the exceptional support provided by Chloe Cundy during my recent move. Over the past month, Chloe has demonstrated outstanding professionalism, attentiveness, and clear communication throughout the entire process.
Anyone who has the opportunity to work alongside Chloe will undoubtedly benefit from her dedication and expertise. She is a credit to the team, and I would rate her efforts as 10/10.
Alan Robins
Alan · 1 December 2025
Agent replied · 31 December 2025
Dear Alan Robins
We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’m very happy with the property management I receive from Romans, they are generally very responsive and I have found that since having a regular property manager/point of contact (Jasmine) the service has been great and I feel reassured that my property and tenant are being looked after.
Andrew · 22 June 2026
Agent replied · 22 August 2026
Dear Andrew G
We greatly appreciate your 5-star review and the time you took to share your experience with Jasmine. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
Google"Chloe is an absolute gem! As a property agent at Romans Camberley, Surrey, she went above and beyond to help us find our dream home. Her extensive knowledge of the local market, paired with her exceptional communication skills, made the entire process seamless and stress-free.
Chloe's professionalism, enthusiasm, and dedication to her clients are truly impressive. She listened attentively to our needs, offered expert advice, and worked tirelessly to ensure we secured the perfect property.
We can't recommend Chloe highly enough! If you're buying, selling, or renting in Camberley, Surrey, look no further. Chloe will provide you with an outstanding level of service, expertise, and care. Thank you, Chloe, for an exceptional experience!" 5/5 stars
Muhammad · 5 March 2025
★★★★★ 5/5
GoogleJust want to say a massive thank you to Chloe, exceptional attitude and professionalism was a pleasure Chloe
Barry · 1 December 2025
Agent replied · 31 December 2025
Dear Barry Maguire
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat environment, professional and nice people, clean and beautiful office set up. If I texted them a question or an update they would often respond in 2 minutes or less.
We want to thank you for all the fantastic work you’ve done for us. Thank you for going the extra mile for us on every step of our journey! We could not have done this without you, and we are so grateful for your assistance, patience and expertise. Ninda and team, YOU ARE WHAT MAKES ROMANS GREAT.
Odette · 10 February 2023
Agent replied
Dear Odette
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am really in short of words with the beautiful service I got from Ninda Limbu and team. Considering the fact that im new in UK and finding a comfortable home is a real sport but Ninda and team made everything bearable and stress free. Where I didn’t understand the process they explained and helped me until moving in. I highly recommend this agency and to the team MAY YOUR KINDNESS, PATIENCE AND COMMITMENT be something everyone who works with Romans experience. Im happy.
Chiedza · 10 February 2023
Agent replied
Dear Chiedza
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI moved in a month ago and i must say Romans team particularly Chloe was very very helpful in my 1st time rental journey. Her guidance throughout was immense. She made sure my partner and i moved swiftly and are comfortable. Kudos to the team and a big thank you to Chloe!! I definitely highly recommend Romans.
Ann · 26 July 2024
Agent replied · 25 August 2024
Dear Ann Waiyaki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFirst of all dependable. With so much stress around dates it always felt that Courtney was on top of things, and nothing was waiting on her. That included following up emails after hours. She would turn things around quickly and if there were delays it was not on her side. Her calmness and confidence made us feel that it was always going to happen within the timescales. Finally capable and professional. She did “exactly what it said on the tin”. Would I recommend Courtney and Romans.
David · 12 December 2022
Agent replied
Dear David
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDon’t normally do reviews but was very impressed with romans Camberley, especially Shevaughn. I was in desperate need of accommodation and she found properties for me to view straight away. I then messed her about with my inability to decide what I wanted and kept changing my mind. She has the patience of a saint and kept finding me properties. Shevaughn was also very kind and seemed like she genuinely cared about my difficult situations. Romans are very lucky to have such a great employee.
Luke · 12 November 2022
Agent replied
Dear Luke
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI started renting with Romans recently and the whole process from viewings to picking up my keys was an absolute breeze. Competent, highly motivated team and a helpful no fuss referencing with most of the paperwork completed online really left me quite impressed. Shevaughn was great in communicating with me throughout the final checks as well as sorting out last minute issues with no delays to my rent start date. Also thanks to Sarah, Kim and Lisa for a great service. Keep it up!
Arvydas · 13 October 2022
Agent replied
Dear Arvydas Četyrkovskis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have recently started to rent a property through Romans (Camberley) and I cannot recommend the service I have received any higher. I was in the process of changing locations due to the start of a new job & Charlotte Wild was extremely helpful and responsive in the organisation of viewings and provision of information.
I'd like to thank everyone I have dealt with so far on making the experience as efficient & pleasant as possible. I would wholeheartedly recommend.
Update:
I have now been using Romans for just over two years and cannot fault their service. They have made the renting process/experience as straight forward as possible, with incredibly responsive communication, ensuring any issues have been either answered or dealt with as soon as possible.
My primary contact has been Wendy Bennett, who has been professional, personable and knowledgeable. I would thoroughly recommend :)
Tom · 24 June 2022
Agent replied
Hi Tom Many thanks for taking the time to review your recent experience. It's very pleasing to read your comments about Charlotte and the rest of the team and glad they could provide you with a positive experience. We will be sure to pass on your feedback. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
★★★★★ 5/5
GoogleFrom start to finish with Sheveaghn Macbeath was amazing, took through our first viewing in a professional manner and when we said that’s what we were not after, she suggested to go to another one of the properties on view and we fell in love with the property!
I was amazed at her prompt responses and the follow up each time we asked a question! For that I give Romans 5 stars ⭐️ Sheveaghn thank you , you are an asset to the team.PositiveProfessionalism
Harry · 21 June 2022
Agent replied · 20 June 2024
Dear Harry Makawa,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleI would like to give 10 stars to Oliver Hawkins, he has the best attitude in the business! I am a landlady and have a portfolio of properties that are managed by Romans for over 10+ years. Ollie is very professional and will assist with anything no matter how small it is. Nothing is too much for him. I can email or call and will know that everything is under control. I would fully recommend Ollie and Romans, he is an asset to the company.PositiveResponsiveness, Quality, Professionalism
Shereen · 21 June 2022
Agent replied · 20 June 2024
Dear Shereen De Vos,
Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Debra Barman in the lettings dept, we have just moved out of the area but before that we rented through the Camberley office for 5 years. Debra was our main contact if we ever had any problems, she was always polite and professional and would respond to our emails promptly, keeping us in the loop with updates (which made life a lot less stressful) very happy with the service we received from Romans.PositiveResponsiveness, Professionalism
Kim · 21 June 2022
Agent replied · 20 June 2024
Dear Kim Moore,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleRecently contacted Romans to renting a one Bed apartment in a retirement complex - Camberley. Jake and Ollie were extremely responsive from day one and visited the apartment on the same day.
Within a week, Jake and Ollie had found a Client who was interested in the apartment and signed up.The appropriate contract was drawn up and the Client moved in.
It is comforting to have worked with Jake and Ollie and the rest of the Rental team. Extremely professional and responsive.
Would certainly recommend Romans for their Rental Services.
LeandroPositiveResponsiveness, Quality, Professionalism, Value
Leandro · 21 June 2022
Agent replied · 20 June 2024
Dear Leandro Barretto,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleChloe is amazing to deal with. Efficient, helpful and no detail too small to address. Was an absolute pleasure
Richard · 13 September 2025
Agent replied · 13 April 2026
Dear Richard Nineham
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI have rented my flat through Romans Camberley for just over 14 years now, in my experience Wendy in property management is highly efficient and professional in getting any issue dealt with immediately and always with a friendly and caring personal touch (I sigh with a breath of relief after every call and flat inspection), on the rental side I have dealt with Oliver who has always been highly professional and impartial when I have had to deal with difficult times due to ill health and eventual retirement. In life it is people that count when things go wrong that make a real difference and Wendy and Oliver have made that difference in mine.
Paul · 16 May 2022
Agent replied
Dear Paul,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI just finished a long-running house sale with Romans in Camberley, and I can't speak highly enough of the team. The service that they provided was excellent. Rhianna Scowen in particular was super helpful throughout the process. The house sale was delayed a result of issues relating to probate, and Rhianna went beyond the call of duty to help me during what was at times a difficult and emotional process. I can't thank her enough for her kindness, professionalism and support, and ultimately for making sure that the house sale went through. The other members of the Romans team were also very helpful, and I would have no hesitation in using Romans again for any future house sales.
Ed · 12 March 2022
Agent replied
Dear Ed,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe've just left the rental market and bought (through a different agent) but I wanted to leave a positive review of Romans as letting agents, and in particular for Wendy who was our property manager for the last few years of our tenancy. We were in our property for just over 5 years and had quite a few different property managers over that time, Wendy being the most recent. Every dealing I had with Wendy was always pleasant, she was attentive and efficient and I cannot fault any part of our tenancy. Of course it helps that we had a lovely landlord too! I would recommend Romans as letting agents.
Lisa · 12 March 2022
Agent replied
Dear Lisa ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe recently moved into the area and went via Romans, the process was all very well structured from the initial viewing (Shevaughn) to the final day of check-in. And then once we did move in the property management issues that we did have (very little) were handled swiftly by the team too, Aston has been very helpful whenever we have had to contact him. Would highly recommend this agency and property management team!
Hasnain · 12 December 2022
Agent replied
Dear Hasnain
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleDisappointing experience with this company to say the least. Initially approached them to sell our property. The sales manager was lovely, however he was overly ambitious with the price, resulting in us having to continuously reduce the price. We subsequently decided to let the property. Focusing on the end of tenancy process, we were contacted by the property manager regarding the renewal of tenancy at around midday on the day the notice would have needed to be served. I responded to her email within 8 minutes with her not acknowledging this until after 4pm, to which I was later informed that this was after the cut off time the branch would have needed to serve the notice by. As such, the notice was not served until the following month, resulting in the tenants staying in the property for a month - well actually 6 weeks as they did not leave at the end of the notice period. The check-out report highlighted a number of damages to the property which fell under the tenants responsibilities inclusive of a 'blistered, cracked and lifting' bathroom basin which is part of a unit, to which we sought a quote for repair amounting to nearing £300. The property manager removed all proposed charges advising us not to pursue the sink. We eventually agreed on a figure of £147 to avoid the matter being escalated however it felt that the property manager was working in the sole interest of the client and despite escalating my complaint to management, there was no accountability taken. I would not recommend using this company.
Sinead · 25 March 2025
Agent replied · 18 April 2025
Dear Sinead B,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe are just about to complete on a house purchase which has been made so much easier by Alfie Caudwell. I have come across many estate agents over the years, and have estate agents friends, and all I can say is that Alfie is one of the best. He was courteous and professional from the outset. He accommodated our requests for the initial viewings and has been very helpful in letting tradesmen into the house to give us quotes. All communication has been swift, concise and clear. I would have no hesitation using Romans, and specifically Alfie, should we be looking for a new house or selling existing ones.PositiveResponsiveness, Professionalism
Karen · 26 August 2021
Agent replied
Hi Karen Hayashi,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience dealing with Romans, Jacob took care of me and my somewhat awkward living requirements. It wasn’t an easy straight forwards case but Jacob was incredible throughout, I felt super looked after and will always be grateful for the help he gave me. I would definitely recommend this estate agents
Abigail · 20 February 2024
Agent replied · 21 March 2024
Dear Abigail Rawlings
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to thank Wendy Bennett for the fantastic service she has continually provided us with over the last 3 years that she has been our property manager. Wendy always deals with any issue we have in a speedy and friendly manner. She provides reassurance that things are being looked after and it's a pleasure talking with her. I know I can call her whenever I need her and she'll be there to help and offer advice when needed.PositiveResponsiveness, Quality, Professionalism
Mary · 21 June 2021
Agent replied · 20 June 2024
Dear Mary
Thank you for the great review about Wendy at our Romans Estate Agents Camberley branch. It’s fantastic to hear that we could provide you with a great service that you were happy with.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.