Trusted Agent profile · Camberley, Surrey

Romans Camberley reviews

4.5

★★★★★ Excellent

437 reviews across 2 platforms

122 London Road, Camberley, Surrey, GU15 3TJ

Part of Romans, see every office.

Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.

Google logo

4.5 / 5

436

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

I wanted to take a moment to express my sincere appreciation for the exceptional support provided by Chloe Cundy during my recent move. Over the past month, Chloe has demonstrated outstanding professionalism, attentiveness, and clear communication throughout the entire process. Anyone who has the opportunity to work alongside Chloe will undoubtedly benefit from her dedication and expertise. She is a credit to the team, and I would rate her efforts as 10/10. Alan Robins

Alan · 1 December 2025

Agent replied · 31 December 2025

Dear Alan Robins We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I’m very happy with the property management I receive from Romans, they are generally very responsive and I have found that since having a regular property manager/point of contact (Jasmine) the service has been great and I feel reassured that my property and tenant are being looked after.

Andrew · 22 June 2026

Agent replied · 22 August 2026

Dear Andrew G We greatly appreciate your 5-star review and the time you took to share your experience with Jasmine. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

"Chloe is an absolute gem! As a property agent at Romans Camberley, Surrey, she went above and beyond to help us find our dream home. Her extensive knowledge of the local market, paired with her exceptional communication skills, made the entire process seamless and stress-free. Chloe's professionalism, enthusiasm, and dedication to her clients are truly impressive. She listened attentively to our needs, offered expert advice, and worked tirelessly to ensure we secured the perfect property. We can't recommend Chloe highly enough! If you're buying, selling, or renting in Camberley, Surrey, look no further. Chloe will provide you with an outstanding level of service, expertise, and care. Thank you, Chloe, for an exceptional experience!" 5/5 stars

Muhammad · 5 March 2025

5/5

Google

Just want to say a massive thank you to Chloe, exceptional attitude and professionalism was a pleasure Chloe

Barry · 1 December 2025

Agent replied · 31 December 2025

Dear Barry Maguire We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Great environment, professional and nice people, clean and beautiful office set up. If I texted them a question or an update they would often respond in 2 minutes or less. We want to thank you for all the fantastic work you’ve done for us. Thank you for going the extra mile for us on every step of our journey! We could not have done this without you, and we are so grateful for your assistance, patience and expertise. Ninda and team, YOU ARE WHAT MAKES ROMANS GREAT.

Odette · 10 February 2023

Agent replied

Dear Odette Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am really in short of words with the beautiful service I got from Ninda Limbu and team. Considering the fact that im new in UK and finding a comfortable home is a real sport but Ninda and team made everything bearable and stress free. Where I didn’t understand the process they explained and helped me until moving in. I highly recommend this agency and to the team MAY YOUR KINDNESS, PATIENCE AND COMMITMENT be something everyone who works with Romans experience. Im happy.

Chiedza · 10 February 2023

Agent replied

Dear Chiedza Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I moved in a month ago and i must say Romans team particularly Chloe was very very helpful in my 1st time rental journey. Her guidance throughout was immense. She made sure my partner and i moved swiftly and are comfortable. Kudos to the team and a big thank you to Chloe!! I definitely highly recommend Romans.

Ann · 26 July 2024

Agent replied · 25 August 2024

Dear Ann Waiyaki Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

First of all dependable. With so much stress around dates it always felt that Courtney was on top of things, and nothing was waiting on her. That included following up emails after hours. She would turn things around quickly and if there were delays it was not on her side. Her calmness and confidence made us feel that it was always going to happen within the timescales. Finally capable and professional. She did “exactly what it said on the tin”. Would I recommend Courtney and Romans.

David · 12 December 2022

Agent replied

Dear David Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Don’t normally do reviews but was very impressed with romans Camberley, especially Shevaughn. I was in desperate need of accommodation and she found properties for me to view straight away. I then messed her about with my inability to decide what I wanted and kept changing my mind. She has the patience of a saint and kept finding me properties. Shevaughn was also very kind and seemed like she genuinely cared about my difficult situations. Romans are very lucky to have such a great employee.

Luke · 12 November 2022

Agent replied

Dear Luke Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I started renting with Romans recently and the whole process from viewings to picking up my keys was an absolute breeze. Competent, highly motivated team and a helpful no fuss referencing with most of the paperwork completed online really left me quite impressed. Shevaughn was great in communicating with me throughout the final checks as well as sorting out last minute issues with no delays to my rent start date. Also thanks to Sarah, Kim and Lisa for a great service. Keep it up!

Arvydas · 13 October 2022

Agent replied

Dear Arvydas Četyrkovskis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have recently started to rent a property through Romans (Camberley) and I cannot recommend the service I have received any higher. I was in the process of changing locations due to the start of a new job & Charlotte Wild was extremely helpful and responsive in the organisation of viewings and provision of information. I'd like to thank everyone I have dealt with so far on making the experience as efficient & pleasant as possible. I would wholeheartedly recommend. Update: I have now been using Romans for just over two years and cannot fault their service. They have made the renting process/experience as straight forward as possible, with incredibly responsive communication, ensuring any issues have been either answered or dealt with as soon as possible. My primary contact has been Wendy Bennett, who has been professional, personable and knowledgeable. I would thoroughly recommend :)

Tom · 24 June 2022

Agent replied

Hi Tom Many thanks for taking the time to review your recent experience. It's very pleasing to read your comments about Charlotte and the rest of the team and glad they could provide you with a positive experience. We will be sure to pass on your feedback. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans

5/5

Google

From start to finish with Sheveaghn Macbeath was amazing, took through our first viewing in a professional manner and when we said that’s what we were not after, she suggested to go to another one of the properties on view and we fell in love with the property! I was amazed at her prompt responses and the follow up each time we asked a question! For that I give Romans 5 stars ⭐️ Sheveaghn thank you , you are an asset to the team.PositiveProfessionalism

Harry · 21 June 2022

Agent replied · 20 June 2024

Dear Harry Makawa, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

I would like to give 10 stars to Oliver Hawkins, he has the best attitude in the business! I am a landlady and have a portfolio of properties that are managed by Romans for over 10+ years. Ollie is very professional and will assist with anything no matter how small it is. Nothing is too much for him. I can email or call and will know that everything is under control. I would fully recommend Ollie and Romans, he is an asset to the company.PositiveResponsiveness, Quality, Professionalism

Shereen · 21 June 2022

Agent replied · 20 June 2024

Dear Shereen De Vos, Thank you for the great review of our Romans Estate Agents Camberley team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Just wanted to say a big thank you to Debra Barman in the lettings dept, we have just moved out of the area but before that we rented through the Camberley office for 5 years. Debra was our main contact if we ever had any problems, she was always polite and professional and would respond to our emails promptly, keeping us in the loop with updates (which made life a lot less stressful) very happy with the service we received from Romans.PositiveResponsiveness, Professionalism

Kim · 21 June 2022

Agent replied · 20 June 2024

Dear Kim Moore, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Recently contacted Romans to renting a one Bed apartment in a retirement complex - Camberley. Jake and Ollie were extremely responsive from day one and visited the apartment on the same day. Within a week, Jake and Ollie had found a Client who was interested in the apartment and signed up.The appropriate contract was drawn up and the Client moved in. It is comforting to have worked with Jake and Ollie and the rest of the Rental team. Extremely professional and responsive. Would certainly recommend Romans for their Rental Services. LeandroPositiveResponsiveness, Quality, Professionalism, Value

Leandro · 21 June 2022

Agent replied · 20 June 2024

Dear Leandro Barretto, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Chloe is amazing to deal with. Efficient, helpful and no detail too small to address. Was an absolute pleasure

Richard · 13 September 2025

Agent replied · 13 April 2026

Dear Richard Nineham We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I have rented my flat through Romans Camberley for just over 14 years now, in my experience Wendy in property management is highly efficient and professional in getting any issue dealt with immediately and always with a friendly and caring personal touch (I sigh with a breath of relief after every call and flat inspection), on the rental side I have dealt with Oliver who has always been highly professional and impartial when I have had to deal with difficult times due to ill health and eventual retirement. In life it is people that count when things go wrong that make a real difference and Wendy and Oliver have made that difference in mine.

Paul · 16 May 2022

Agent replied

Dear Paul, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I just finished a long-running house sale with Romans in Camberley, and I can't speak highly enough of the team. The service that they provided was excellent. Rhianna Scowen in particular was super helpful throughout the process. The house sale was delayed a result of issues relating to probate, and Rhianna went beyond the call of duty to help me during what was at times a difficult and emotional process. I can't thank her enough for her kindness, professionalism and support, and ultimately for making sure that the house sale went through. The other members of the Romans team were also very helpful, and I would have no hesitation in using Romans again for any future house sales.

Ed · 12 March 2022

Agent replied

Dear Ed, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We've just left the rental market and bought (through a different agent) but I wanted to leave a positive review of Romans as letting agents, and in particular for Wendy who was our property manager for the last few years of our tenancy. We were in our property for just over 5 years and had quite a few different property managers over that time, Wendy being the most recent. Every dealing I had with Wendy was always pleasant, she was attentive and efficient and I cannot fault any part of our tenancy. Of course it helps that we had a lovely landlord too! I would recommend Romans as letting agents.

Lisa · 12 March 2022

Agent replied

Dear Lisa , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently moved into the area and went via Romans, the process was all very well structured from the initial viewing (Shevaughn) to the final day of check-in. And then once we did move in the property management issues that we did have (very little) were handled swiftly by the team too, Aston has been very helpful whenever we have had to contact him. Would highly recommend this agency and property management team!

Hasnain · 12 December 2022

Agent replied

Dear Hasnain Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Disappointing experience with this company to say the least. Initially approached them to sell our property. The sales manager was lovely, however he was overly ambitious with the price, resulting in us having to continuously reduce the price. We subsequently decided to let the property. Focusing on the end of tenancy process, we were contacted by the property manager regarding the renewal of tenancy at around midday on the day the notice would have needed to be served. I responded to her email within 8 minutes with her not acknowledging this until after 4pm, to which I was later informed that this was after the cut off time the branch would have needed to serve the notice by. As such, the notice was not served until the following month, resulting in the tenants staying in the property for a month - well actually 6 weeks as they did not leave at the end of the notice period. The check-out report highlighted a number of damages to the property which fell under the tenants responsibilities inclusive of a 'blistered, cracked and lifting' bathroom basin which is part of a unit, to which we sought a quote for repair amounting to nearing £300. The property manager removed all proposed charges advising us not to pursue the sink. We eventually agreed on a figure of £147 to avoid the matter being escalated however it felt that the property manager was working in the sole interest of the client and despite escalating my complaint to management, there was no accountability taken. I would not recommend using this company.

Sinead · 25 March 2025

Agent replied · 18 April 2025

Dear Sinead B, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We are just about to complete on a house purchase which has been made so much easier by Alfie Caudwell. I have come across many estate agents over the years, and have estate agents friends, and all I can say is that Alfie is one of the best. He was courteous and professional from the outset. He accommodated our requests for the initial viewings and has been very helpful in letting tradesmen into the house to give us quotes. All communication has been swift, concise and clear. I would have no hesitation using Romans, and specifically Alfie, should we be looking for a new house or selling existing ones.PositiveResponsiveness, Professionalism

Karen · 26 August 2021

Agent replied

Hi Karen Hayashi, Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I had a great experience dealing with Romans, Jacob took care of me and my somewhat awkward living requirements. It wasn’t an easy straight forwards case but Jacob was incredible throughout, I felt super looked after and will always be grateful for the help he gave me. I would definitely recommend this estate agents

Abigail · 20 February 2024

Agent replied · 21 March 2024

Dear Abigail Rawlings Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would like to thank Wendy Bennett for the fantastic service she has continually provided us with over the last 3 years that she has been our property manager. Wendy always deals with any issue we have in a speedy and friendly manner. She provides reassurance that things are being looked after and it's a pleasure talking with her. I know I can call her whenever I need her and she'll be there to help and offer advice when needed.PositiveResponsiveness, Quality, Professionalism

Mary · 21 June 2021

Agent replied · 20 June 2024

Dear Mary Thank you for the great review about Wendy at our Romans Estate Agents Camberley branch. It’s fantastic to hear that we could provide you with a great service that you were happy with. Kind regards Customer Care Team

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Questions about Romans Camberley

How many reviews does Romans Camberley have?

Romans's Camberley office has 437 reviews across two platforms: 436 on Google, 1 on View Agents.

What is Romans Camberley's rating?

Romans Camberley is rated 4.5 out of 5 across all 437 reviews, and 4.5 out of 5 on Google from 436 reviews.

Where is Romans's Camberley office?

Romans Camberley, 122 London Road, Camberley, Surrey, GU15 3TJ.

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