Trusted Agent profile · Camberley, Surrey

Romans Camberley reviews

4.5

★★★★★ Excellent

437 reviews across 2 platforms

122 London Road, Camberley, Surrey, GU15 3TJ

Part of Romans, see every office.

Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.

Google logo

4.5 / 5

436

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

I have just purchased my first property and being a first time buyer on my own I was very inexperienced in the property market process. I would like to thank the team at Camberley Romans for all their support and communications throughout the purchase process. I felt that everyone I was in communication with was very attentive to my needs. With a special thank you to Matthew Pointing who has answered all my queries, questions and organised property viewings, this process was very enjoyable and made a lot easier. He was very professional and attentive throughout and was very knowledgeable about the property/ sale market. The process as a whole was very smooth and I would highly recommend Matthew Pointing and the team at Camberley.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 21 June 2021

Agent replied · 20 June 2024

Dear Charlotte Thanks for taking the time to leave us a review, we appreciate your feedback about our team at Romans in Camberley. We were pleased that you were happy with the service you received from Matthew and the team in the purchase of your property. Kind regards Customer Care Team

5/5

Google

The Camberley ( Romans) lettings team is always very helpful. Lead by Jasmine Britten, nothing is too much trouble when help or advice is required . MW

Mal · 22 June 2026

Agent replied · 22 August 2026

Dear Mal Willis We greatly appreciate your 5-star review and the time you took to share your experience with Jasmine and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We recently worked with Isabel Cannon to find a new rental property and I cannot speak highly enough of Her professionalism and expertise. From the moment we were in contact with Isabel, She went above and beyond to ensure that our needs were met and that we found the perfect home.

Denzi · 14 March 2024

Agent replied · 21 March 2024

Dear Denzi Duncan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rhiannon was extremely helpful and supportive with my house search, I was very impressed by her knowledge, support and patience with my enquiries. I would highly recommend her support when looking for a property, she is a fantastic ambassador to Romans Camberley.

Nikita · 18 August 2024

Agent replied · 25 August 2024

Dear Nikita Sharma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been tenants locally for many years and the landlord has always used Romans Camberley. They have always been prompt and professional. Kim Shanks was the property manager and we found her to be knowledgeable, easy to communicate with and polite at all times. Thank you Kim for making our renting experience that much easier and stress free. 5 *

Kate · 8 July 2023

Agent replied · 29 July 2023

Dear Kate Rina Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wendy has been our Property Manager for the last 4 years and nothing is ever too much for her! She gives first class Customer Service every time and is always ready to assist. She brings a personal touch to all our interactions. With Wendy I feel like I have a dedicated personal Property Manager who knows my family and I as if she was one of our neighbours. Thank you Wendy and Romans

Colin · 16 April 2022

Agent replied

Dear Colin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

Excellent and a very professional service by the Romans lettings team who re-marketed my property. Kept me updated throughout the marketing process and Oliver Hawkins provided excellent advice and suggestions to find new tenants quickly. In particular Courtney Chiles was excellent liaising with the new tenants and kept me informed throughout. Courtney is very professional and this was also noted by the new tenants. A great team to work with.

Steve · 29 July 2022

Agent replied

Hi Steve, thanks for this great review about the Romans Group and the team in Camberley. We're delighted to hear how happy you have been with the service you received from Charlotte and Emma throughout your experience and are so pleased that they had been able to find you a new Tenant so quickly and achieve a quick turn around. We will pass your comments onto the team. Kind Regards, Romans

5/5

Google

Shevaughn McBeath of Romans in Camberley has been, without a single doubt, the best agent I have ever dealt with. Nothing was too much trouble and she always kept me updated. The 'going the extra mile' phrase is often used, but in Shevaughn's case, it was more like the extra light year. So if you're looking for a property to rent in and around Camberley, you know who to speak to.

Rupert · 15 June 2022

Agent replied

Thankyou for your review. Shevaughn loves nothing more than delivering exceptional service to our tenants. We hope you're enjoying your new home! Sarah Hood, Assistant Lettings Manager

5/5

Google

I needed to find the right rental home for my family, and this brought me to the most fantastic agent I have ever met. Would like to thank the lovely Chloe Cundy - Romans Camberley. She was always there for me with any questions I had, always responded to my emails and inquiries. Her knowledge of the property market in the area is incredible. Thank you, Chloe, the most amazing person, and estate agent.

Sabina · 19 March 2025

Agent replied · 4 May 2025

Dear Sabina Koleva-kyuranova Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have rented our property through Romans for a number of years. Recently, we had long-standing tenants move out, unfortunately not leaving the property in the best state. Sarah went above and beyond in helping us to resolve the issues left by the previous tenants. She has been helpful, responsive and easy to approach. She has also successfully sourced new tenants.Thanks for all your help.

Helen · 11 January 2023

Agent replied

Dear Helen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been with Romans of Camberley for over 8 years and my experience of working with Romans lettings has been fantastic. They are very professional, accommodating with high quality of service. I'd recommend Jake Martel from lettings, he has been extremely professional, friendly and fast in finding excellent tenants. Very pleased with end to end service received start to finish and would recommend Romans to others.PositiveResponsiveness, Quality, Professionalism, Value

Sanjay · 21 June 2022

Agent replied · 20 June 2024

Dear Sanjay Allagh, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Camberley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

There is a kind lass from Romans Camberley, Rhianna is her name She was on board for the sale of my house And it was not a straightforward game The process took many a turn for the wrong But like hardened steel, her ongoing support was strong Amicable and polite, a resourceful delight Reassurance perseverance and not a fee until deliverance Yes, Rhianna from Romans Camberley Has my vote all over again

Amer · 12 March 2022

Agent replied

Dear Amer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A huge thank you to Isabel Cannon, a kind and professional service!

Zoe · 15 August 2025

Agent replied · 13 April 2026

Dear Zoe Lynch We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I’d like to say a massive thank you to Courtney, I was very impressed with her sincerity and professionalism. And a thank you to Ollie as well as both of them are an amazing team, willing to put in that extra mile which proves that they’re extremely caring and always listen. I have been renting with Romans in the past and have never been disappointed. Thank you all! Anne

Ann3Mari3 · 15 July 2022

Agent replied

Good morning, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing!! What an incredible service. I had had my mothers property on the market with another local firm and quite frankly was sick to the back teeth of computer generated emails and no action. On Tuesday of this week i asked Tom from Romans to come down,,,,,,,,,what a difference. Before i even got the paperwork signed off Tom called me having had a viewing and an offer was made at full asking price. You can't get better than that. A really personal service from a charming young man. If Carling made Estate agents this would be it!!!!!!!! Thank you Tom

Carlos · 24 June 2020

Agent replied

Hi Carlos Thank you for taking the time to review your recent experience with our Camberley branch. It's very pleasing to read your comments about Tom and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

The turnaround from viewing to moving into the property was seamless and so easy. Charlotte Wild was brilliant in facilitating the move and considering the time frame was 2 weeks she managed get help me get everything sorted in time. In addition my Move Manager Joanna Grounsell had a task chasing my previous landlady for a reference, however she dealt with it professionally and gracefully. Now I am moved in I have my own Property Manager Wendy Bennett who has been so helpful and very responsive. The whole team are a pleasure deal with and should make Roman's proud, I couldn't commend the branch more!

Katie · 24 June 2020

Agent replied

Hi Katie Thank you very much for the recent 5 star review of your experience with Romans. It's incredibly pleasing to read your comments about the team and glad they could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Looking to let my property out and after having multiple visits from different agents I have to say that Tom Sanderson at Romans Camberley was the most professional/genuine person out there. He made me feel at ease along with having full continence in him that he knew what he was talking about whilst having me, the client, in his best interest!!! If you are thinking of letting out your property make sure that Tom is your first port of call. Couldn't recommend him enough!! EdwardPositiveResponsiveness, Professionalism

Edward · 21 June 2020

Agent replied · 20 June 2024

Hi Edward Thank you for the recent 5 star review of our Camberley branch. It's incredibly pleasing to read that Tom could provide you with such a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans

5/5

Google

My family and I have recently rented a property through Romans and I would like to express how helpful and professional all the staff were we were especially impressed by the help we received from Courtney Chiles, from the time that we viewed the property to the occupation Courtney made sure the experience was pleasant and we would definitely recommend Romans as the agents of choice in the area.

Paul · 21 June 2022

Agent replied · 20 June 2024

Hi Paul, thanks for this great review about our Romans team in Camberley. We're really pleased to hear you enjoyed dealing with the team and are happy that they could find you a great home. Kind Regards, Romans

5/5

Google

I was really impressed by the level of service from Matthew Pointing and his team. After a long period of time with another agent it was Matthew's marketing strategy and Romans ability to attract serious buyers (as opposed to the usual timewasters) that led to a speedy sale. Romans property portal is first class and the entire process from the point of instruction to completion was seemless.PositiveProfessionalism

Kevin · 26 August 2022

Agent replied

Dear Kevin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are with Romans for 1.5 years, Wendy is our property manager .She is absolutely wonderful and always responded very quickly and kindly to our inquiries. Only a few times we had any issues and she always arranged excellent people to solve it. The only reason why we are moving out is that we are relocating. Thank you Wendy for all the support and we wish you all the best!!!.

Sumesh · 12 March 2022

Agent replied

Dear Sumesh Thank you for your kind words. Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently used Romans Camberley and Emma made the whole experience from start to finish as smooth as it could have possibly been. When it came to sending properties to me that could have been of interest they were all relevant to the criteria I had set out at the beginning so it was evident I was not just being sent any old property, also she was very good at getting back to me with any queries I had via email or telephone call and lastly when it came to viewing the properties she was very punctual and took her time to properly show me around all of the properties I was interested in. I would use Romans again purely based on the service Emma provided.

James · 29 July 2019

Agent replied

Thank you for leaving such a positive review about Romans in Sunningdale. I will pass your positive review onto Emma. Kind Regards Sue Winterbourne Lettings Director

5/5

Google

I recently was offered a new job in Farnourough so I was also looking for a new apartment. I was advised Romans but a family friend and they lived up to what I heard I dealt with Charlotte Wild Assistant Lettings Manager and she was great! She was completely honest with every apartment I saw and felt like she was completely looking for the best option for me. A great help and amazing communication. I would 100% recommend Romans Camberley if you are looking for something in the area. Tom

Tom · 29 July 2019

Agent replied

Hi Tom, thanks for taking the time to leave such an amazing review. Your wonderful feedback and high star rating mean a lot to us. We are so pleased to hear of the exemplary level of service that Charlotte had been able to offer you during your dealings with her, we will pass your comments onto her so she is aware of your thanks and appreciation for her support. We wish you all the best moving forward and hope we can be of help again in the future. Kind Regards, Romans

5/5

Google

I am currently buying a property via Romans and, despite not being Romans' client, they have gone way beyond the norm in helping to resolve issues for me. Alfie has been my main contact and he's been super efficient. Alfie has always been available to take my calls and happy to discuss progress. Most of all, he's very pro-active so has been updating me usually before I call him! I would highly recommend the Romans Camberley branch if you're thinking of selling your home. If they can be this helpful for a buyer who's not paying them a bean, I can only assume how much they excel when engaged for a sale.

Jacquie · 25 June 2019

Agent replied

Hi Jacquie Thank you for your review. It's great to hear you had such a positive experience with the team at Camberley. We will be sure to pass your feedback and comments on. Kind Regards, Romans

5/5

Google

My experience with Romans, Camberley branch is excellent! All thanks to Chloe Cundy, who was always ready to provide me with information. She patiently and lovingly put me through the application process of my new property. Chloe, this is me saying ‘Thank you’ for being Fabulous!

Tanimola · 20 February 2024

Agent replied · 21 March 2024

Dear Tanimola Oluwabusayo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Romans Camberley

How many reviews does Romans Camberley have?

Romans's Camberley office has 437 reviews across two platforms: 436 on Google, 1 on View Agents.

What is Romans Camberley's rating?

Romans Camberley is rated 4.5 out of 5 across all 437 reviews, and 4.5 out of 5 on Google from 436 reviews.

Where is Romans's Camberley office?

Romans Camberley, 122 London Road, Camberley, Surrey, GU15 3TJ.

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