Romans Camberley reviews

★★★★★ 5/5

Google

I am very thankful to Charlotte Wild who has assisted us to view those properties we wished to view last week. Her attitude is very polite and patience to my picky requirement. Though we couldn't find a property at the end, she still carried out a very professional manner. Thank you.

Dabbie · 29 July 2019

★★★★★ 5/5

Google

Just rented a flat for my daughter's first home through Romans and also a new house for my partner and I. The whole process was smooth and the advice we received from Sarah was excellent.

Jax · 29 July 2019

★★★★★ 5/5

Google

A great estate agency with very enthusiastic people. A pleasure to work with.

Marius · 21 May 2024

★★★★★ 5/5

Google

Hi all, We've been with Romans agency for nearly 3 years now and we are very happy and pleased, our property manager Wendy Bennett very lovely and professional, always responded very quickly and kindly to our inquiries. Highly recommended!!!

Madalina · 16 April 2022

★★★★★ 5/5

Google

I rarely do reviews but I felt the need to sing praises for Romans Camberley, they were absolutely first class from the start with Alphie and Deanna undertaking photos and viewings on our behalf, they were very professional and honest in their advice throughout our sale. The Sales Manager Matt Pointing undertook our valuation and kept our sale under surveillance interacting at points and utilising his years of experience and knowledge which shone through brightly. Matt dealt swiftly and professionally with all third parties courteously without causing offence or needing us to deal with or lean on anyone through lots of emails etc. In all we fully recommend Romans Camberley to anyone.

Paul · 24 June 2020

★★★★★ 1/5

Google

I've requested multiple times that they stop emailing me but I keep getting their marketing emails.

Andrew · 7 March 2024

★★★★★ 5/5

Google

Used Romans to move into a rental and they were fantastic 👌 Shevaughn McBeath is very helpful and responds in a good timely professional manner. I would use Romans camberly again for sure and would recommend.PositiveResponsiveness, Professionalism

Neil · 21 June 2022

★★★★★ 5/5

Google

I am in the process of selling my house through Romans Camberley - and in particular with Alfie Caudwell ( Senior Sales Advisor) who I cannot recommend highly enough. He clearly takes pride in his role and from the start has been more than helpful, communicated regularly and pre emptied any possible issues. I feel I can trust him to always act in my best interests as the customer and he is a pleasure to deal with. Romans has a valuable asset in Alfie as one of their team and I would recommend Romans as an Estate Agent solely based on his professionalism, enthusiasm and attention to detail.

Deborah · 25 January 2020

★★★★★ 5/5

Google

Shevaughn McBeath was brilliant. Saw an advert, called Roman's and was answered straight away. Had a viewing hours later and aiming to move in next week. A really really slick process and great service. Many Thanks

Samuel · 24 June 2022

★★★★★ 5/5

Google

A huge thank you to Alfie Caudwell! Always been so helpful and available from beginning to end, until we found a property! Romans Cambelrey - you've got an incredible member on your team!

Roxzan · 29 July 2019

★★★★★ 5/5

Google

Recently searched for a rental property through Romans and Courtney's service was outstanding. Always there to help and answer any questions I had. Would recommend Romans and use their service again.

Darren · 12 December 2022

★★★★★ 5/5

Google

Bought a property through Romans recently and they were very good. Lyndon Farrar and Alison Savva in particular deserve a special mention! Lyndon did a great job helping me secure the house I really wanted despite strong competition from elsewhere, going the extra mile to make it work. Alison did a great job in moving things through to exchange of contracts, always helpful whenever I called, and very good at co-ordinating the various parties to bring it all together. Thankyou Lyndon and Alison!

Stuart · 29 July 2019

★★★★★ 5/5

Google

Very impressed by the Romans Lettings Team Camberley, in particular Sarah and Shona. Thank you for dealing with our move so promptly and efficiently after a bad experience with another lettings agency.

Farah · 29 July 2019

★★★★★ 5/5

Google

A big thank you to the team at Romans Camberley, Ryan Cooper, Mike Carless, Lindon Farrah and Sean Egan. Having become dissolutioned with trying to move with another agent I took my house off the market. Romans remembered what I was looking for and rang me when something came on the market and arranged a viewing. I loved it and they assured me they could sell my house so I could proceed with the purchase. Here we are only 8 days later and I am under offer with my offer accepted. Fantastic - thanks guys.

Charlotte · 29 July 2019

★★★★★ 5/5

Google

As a potential buyer I've found Romans to be one of the best in the area. Good knowledge of the properties and the positions of the sellers. Good communication, concise voicemail messages and to date always a prompt return call if I've not got through first time (which is rare). I've found other Estate Agents not having any in depth knowledge about some of the properties and either overbearing or underwhelming to talk to. Romans have been different and have excelled our expectations.

S · 29 July 2019

★★★★★ 1/5

Google

Whilst dealing with Romans we was shown around a place by Oliver who told us that he had never visited the property before so came across very informative and unprepared, he told us that 4 other people was viewing this place so we had to make a rushed decision by 3pm in which we did so after viewing the property at 1pm, we was very interested so we put an offer in to Sarah. Sarah then told us that she would let us know the outcome by that following afternoon, we heard nothing?! Then sending her another 3 emails the next day asking about the outcome by two different people she ignore us, for us to find out online that it had been let agreed by someone else. Would never bother with them again, I think they are complete time wasters and found this very rude. To not even let us know the outcome after everything is very highly unprofessional and sad.

Courtney · 29 July 2019

★★★★★ 5/5

Google

Charlotte did a great work. Despite it was hard to get me by phone, she did very much to organize all viewings, and she updated everything by mail in time, so there was never any Problem, especially when viewing a lot of properties in a short period of time. The whole Team in Camberley did its best for me and finally i found a nice flat so i can move from Germany over here. Thank you very much for this!

Thomas · 29 July 2019

★★★★★ 5/5

Google

Over the last year, I have been a client of Romans for both Sales and Lettings. Both teams have been highly professional; communicative, proactive and client-centred. Lyndon, in Sales, and Ollie/Charlotte in Lettings and Joanna (move manager) are all very friendly, effective and approachable. Pleased to say we have had a very positive outcome due to all the hard work on their end. I have no reservations in contacting the team should we require any help with house sales and lettings in the future.

Catherine · 29 July 2019

★★★★★ 5/5

Google

We would like to thank our Lettings Advisor Barnaby Coles for his cooperation and professional service regarding our new home in Frimley. It really has been a pleasure dealing with him. Kind Regards, Zlatina Karaulanova & FamilyPositiveResponsiveness, Quality, Professionalism, Value

Z · 21 June 2021

★★★★★ 5/5

Google

We experienced a very good service from the very beginning. We advised what our requirements were and they kept to the brief and even found a property before it had been advertised. Communication by email was very productive with all contacts throughout the process.

Christine · 16 June 2020

★★★★★ 1/5

Google

Spent best part of 2 weeks trying to get any response from their lettings department. Very unprofessional kids work for them. Such a poor experience.

Robert · 25 April 2023

★★★★★ 2/5

Google

Not great... We put our property on the market as we had found the ‘house of our dreams’ in our perfect location so wanted a quick sale to prevent us from losing the house. Romans came and valued the property and advised that an open house was the best thing to do despite the market being slow. We filled in a questionnaire and talked Lyndon who had done the valuation through the property to ensure they had everything for the open house. As it turned out a viewing went in before the open house and Matt turned up to conduct it... following the viewing we got a call from him asking all kinds of questions, all of which had been answered on the questionnaire and he even asked, after the people had left, how to get in to the partially converted loft, one of the houses selling points, funnily enough we didn’t see those people for a second viewing! On the day of the open day which had been advertised on Romans website I came home 6 hours later to find the back door open... people had been invited round to our house with all our belongings in, checked it all out and then been given an open door to come back and help themselves later. Seriously unimpressed but thankfully all was fine. Following these mistakes and me expressing how appalled I was with the service so far three estate agents came to the house to have a walk through which was positive. A couple of days later, I had a meeting with Romans again and was advised we should lower the asking price by £30,000!!!! We were shocked to say the least and not impressed... we put the property on the market at the initial asking price on the recommendation of Romans to then be told a week and a half later that we were asking too much! We reduced the price as we were keen to just sell and a few more viewings went in, eventually two offers were made... we asked Romans to get us the best price but after 5 minutes of trying were unable to negotiate with either party so we accepted the first time buyers for obvious reasons. From the moment we accepted the offer Romans couldn’t have been less interested... too busy to do a follow up viewing to introduce us to the buyers so we had to just meet alone. No further information about the process, even getting closer to completion! We got a call the afternoon before completion asking about keys etc... we just told them we had sorted it all with the buyers as we weren’t really left with a choice following their radio silence. To top it off, on the day of completion we had three calls from three different people to tell us we’d completed and ask us what we wanted to do about the keys... no communication between each other at all. All in all an uninspiring experience for which we got charged 1.2% plus VAT so just over £5k... more than we paid our solicitor to deal with the sale and purchase of both old and new homes. They wanted 2% but thank goodness we negotiated them down!! I’d like to think there is better than this out there...

Jack · 25 June 2018

★★★★★ 5/5

Google

Excellent service. Valuation was spot on resulting in two offers in 48 hours. The chain was long but I felt the staff kept me well informed throughout. Would definitely recommend

Karen · 29 July 2019

★★★★★ 4/5

Google

My service from Romans has been excellent. Charlotte Wild found me a new property quickly and was friendly and very efficient with the administration. Joanne Grounsell carried on the efficiency which saw me in a new home much faster than I had originally anticipated. Thank you!

Sarah · 29 July 2019