5/5
GoogleFantastic service and a very special mention to Alfie Caudwell who was super friendly, efficient and extremely helpful with the nerve-wracking task of buying my first home - highly recommended!
Trusted Agent profile · Camberley, Surrey
Romans Camberley reviews
★★★★★
437 reviews across 2 platforms
122 London Road, Camberley, Surrey, GU15 3TJ
Part of Romans, see every office.
Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
Google5/5
GoogleOutstanding service. Shona Rogers was particularly helpful and viewing properties became less stressful. Calls always returned in good time and nothing was ever too much trouble for her. Highly recommend Romans Camberley.
5/5
GoogleOutstanding service. Shona Rogers was particularly helpful and viewing properties became less stressful. Calls always returned in good time and nothing was ever too much trouble for her. Highly recommend Romans Camberley.
4/5
GoogleMy service from Romans has been excellent. Charlotte Wild found me a new property quickly and was friendly and very efficient with the administration. Joanne Grounsell carried on the efficiency which saw me in a new home much faster than I had originally anticipated. Thank you!
Agent replied · 20 June 2024
Hi Sarah, we're happy to hear you had such a positive experience with the Romans team at Camberley and we are so pleased that you found our staff to be so supportive throughout your dealings with them. We will ensure your comments are passed onto Charlotte and Joanne so they are aware of your feedback and thanks. Kind Regards, Romans
5/5
GoogleSo pleased with Romans Camberley, especially letting agent Shevaughn, who was extremely helpful and made sure she went above and beyond to help me. Thank you for your professional and excellent service!
Agent replied
Dear Kate, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNew Tenant required Quickly & Refurbishments required Quickly. Charlotte did an excellent job to organise several things quickly for me, with changes and revisions. She kept me notified of updates and status. Also, managed to set a record for finding a new tenant of just 24 hours.
Agent replied
Mr Davis thank you for your feedback regarding your recent dealings with Charlotte in the Camberley Lettings team. I know Charlotte would be pleased to have helped. Best wishes Richard O'Neill, Regional Lettings Director
5/5
GoogleI have had the best customer service and follow up to date from my tenancy start date with Romans, Charlotte, & Lily are Professionals with. empathy and prompt service an absolute delight to have as an estate agency.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Hi Iris Lorking, Thank you for taking the time to review your recent experience with our Romans Estate Agents Camberley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Camberley
5/5
GoogleI have been impressed with the staff at Romans Camberley, who are very professional, efficient, courteous and helpful, namely Shevaughn and Joshua.
Agent replied · 24 June 2023
Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI came into Romans Camberley looking to rent. The young lady, Courtney, that helped me with my queries was very professional and helpful. I left feeling very well informed.
Agent replied
Dear Harry, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleVery helpfull once I got through to them. I found their answer phone message very confusing. But maybe its me.
Agent replied · 24 June 2023
Dear Eric Wilkinson, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleA great company with excellent staff Charlotte went out of her way to make sure I found the property I wanted I cannot recommend them enough
1/5
GoogleAs I understood they will not choose you if you want to pay classic deposit and you don't want to pay non deposit option. Maybe l am wrong, but lf not, maybe this review will help to someone to get property from them, cause properties they have are in good condition and in good location.
5/5
GoogleI popped in and spoke to a lady called called Courtney, she was very friendly and assisted me as much as she could.
Agent replied
Dear Gareth Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleSold my flat through Romans Camberley Both Jordan and Ryan were great from start to finish they helped every step of the way Fab service all round!
5/5
GoogleI would like to give 5 star for Shevaughn.In my case,I am very urgent to rent a property,Shevaughn gave me professional and speed ,let me move in on time.
Agent replied
Dear Xxpeakxx Xxpeakxx, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOur experience of renting through Romans was easy & fluid. Shevaughn McBeath was so helpful & was the main reason why the process was so smooth.
Agent replied
Thankyou for leaving such a great review for Shevaughn - we hope you're looking forward to moving into your new home! Sarah Hood, Assistant Lettings Manager
4/5
GoogleGreat service! I would recommend Romans to a friend. Sean and his team were friendly, polite and efficient. Special mention to Ryan :-)
5/5
GoogleI used Romans tenant find service for my mother's one bedroom retirement apartment. The service was excellent, I was kept informed of viewings, feedback and progress once a tenant was found, which didn't take long. Can't fault the experience.
Agent replied
Hi Joy Thank you for taking the time to review our Camberley branch. It is pleasing to read that the team could provide you with a great service and we will be sure to pass your feedback on. Don't hesitate to be in touch at any stage should you require any assistance. Kind regards Romans
5/5
GoogleOllie has worked tirelessly to support us at every step of the way and continually provided valuable, professional advice. We are on the same page despite some of my rather random questions.
Agent replied
Hello Wendy Catto Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleEveryone has been really nice and helpful. We were in a special situation and needed to move as soon as possible. Oliver, the manager, and his crew did every possible thing to help us out. Thank you ROMANS
Agent replied
Mr Longo, thank you very much for your kind words. I know Oliver and the Camberley lettings team pride themselves on ensuring they are giving the best service possible. Best wishes Richard O'Neill, Regional Lettings Director
1/5
GoogleReally dissolutioned with Romans especially Matthew Pointing. Would definitely not use again and would recommend people AVOID this Estate Agents.
5/5
GoogleHad an agent by the name of Shevaughn Mcbeath she was brilliant and helped me out so much! Highly recommend her.
Agent replied
Dear Dyl, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe rented through Romans recently, can't fault the service from the Camberley branch! Very helpful and accomodating, answered all our questions and contacted landlord quickly when we alterted them to issues in the property.
Agent replied
Hi Ellen, we are so happy to read such a great review about The Romans Group and the team at Camberley, thank you for taking the time to provide us with your feedback. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland
5/5
GoogleGreat people to work with and buy from, helped our purchase be as stress free as it can be. Great support from Alfie on securing the property and from Alison on progressing the sale.
Agent replied
Hi John Many thanks for your review. We are very glad you were happy with the support and service you received and will pass your feedback onto Alfie, Alison and the team. We hope to be of service to you again in the future. Best wishes, Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans Camberley
How many reviews does Romans Camberley have?
Romans's Camberley office has 437 reviews across two platforms: 436 on Google, 1 on View Agents.
What is Romans Camberley's rating?
Romans Camberley is rated 4.5 out of 5 across all 437 reviews, and 4.5 out of 5 on Google from 436 reviews.
Where is Romans's Camberley office?
Romans Camberley, 122 London Road, Camberley, Surrey, GU15 3TJ.
