Trusted Agent profile · Camberley, Surrey

Romans Camberley reviews

4.5

★★★★★ Excellent

437 reviews across 2 platforms

122 London Road, Camberley, Surrey, GU15 3TJ

Part of Romans, see every office.

Romans's office in Camberley, Surrey, at 122 London Road, is rated 4.5 out of 5 across 437 reviews on two platforms, including 436 Google reviews rated 4.5.

4.5 / 5

436

Reviews on Google

This office

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I have been looking for a house to buy and have come across few estate agencies. Roman is the best so far. I would like her to mention Ryan Cooper who was the ...Hana, 23 September 2016Read the review from sellers

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Google

First time renting on my own and the lettings team especially ( Sarah Hood & Amy Alison ) made the whole experience very easy.Staff very helpful and always willing to help.I Would recommend Romans to anyone

Mike · 25 June 2017

Agent replied

Mr Gray thank you for your feedback regarding your recent dealings with the Romans Camberley team. At Romans we pride ourselves on ensuring we are giving the best service possible. I know Sarah & Amy were very happy to see your feedback. Best wishes Richard O'Neill, Regional Lettings Director

5/5

Google

The service from Romans, especially from Shewughn McBeath, was amazing. Thank you for all time, you are so attention with us.

Maria · 16 April 2022

Agent replied

Dear Maria, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent effort from Joshua Keaton to solve all my problems and to provide me a pleasant experience. I strongly recommend the agency. Their partner KeySafe should be more diligent and less complicated.

Antonio · 20 October 2019

Agent replied

Hi Antonio Thank you for taking the time to review your recent experience with our Camberley branch. It's very pleasing to read your comments about Joshua and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Charlotte was really helpful and organised in helping me arrange everything with my new rented accommodation.

Jessica · 29 July 2019

5/5

Google

I sold a house through the Camberley branch and could not have asked for a better service from the first meeting with the Sean Egan, the residential manager, to completion. This is the second property I have sold through Romans and I can not recommend them highly enough. If you want to make something which is stressful un-stressful I suggest you call Romans.

Phil · 29 July 2019

5/5

Google

Best experience ! Special Thank you to Charlotte Wild. Very Professional . Thanks Romans .

Dr · 8 July 2018

5/5

Google

Moved into a rented property in good care of Charlotte .She took ownership of my move from beginning to the end.Communicated effectively the complete process and advised accordingly.

KFC · 5 December 2019

Agent replied

Hi there, thank you for your kind words and this wonderful review about Charlotte and the Romans team in Camberley. We're happy to hear she was able to take ownership of the move and communicate with you so effectively throughout. We will pass your comments and thanks onto her. Kind Regards, Romans

5/5

Google

During my move we found them to be very attentive & professional in all matters and went that bit further on many occasions.

Brian · 26 March 2021

Agent replied

Dear Brian Williams, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Took away the stress . Thanks again for your hard work

Paul · 12 November 2022

Agent replied

Dear Paul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Pleasant staf. Nice premises. Parking.

John · 25 May 2023

Agent replied · 24 June 2023

Dear John Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Currently letting my flat with Romans (Camberley) - I’m both grateful and appreciate Jake Martels professional help and given service for all to be in fluent process via the tenants and any issues that may arise, overall, keeping me informed and up to date. I’ll also give gratitude to Romans estate agents Team.

Alison · 20 May 2021

2/5

Google

Terrible communication with tenants. Not there for people, instead there to cover the own back full power. Tenants should check everything themselves, Romans won't go to them.

Saeed · 29 July 2019

Agent replied

Hi Saeed, we're disappointed that you've not had a more positive experience with us here at Romans and our team in Camberley. We always aim to provide our customers with high levels of service, we understand the important role that effective communication plays in helping us to do this however its a shame to read you feel you haven't received this from us. We'd like to have a better understanding of your issues and see if there is anything we can do to turn your experience with us into a more positive one and would ask that if you're happy to do so that you contact us on 01344758596. Kind Regards, Joe, Romans

5/5

Google

Very helpful and friendly

Matt · 10 June 2023

Agent replied · 24 June 2023

Dear Matt Hill Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I popped in to Romans in camberley and was greeted by a Emma Loane, she was really helpful and so patient with all my questions. Honestly some of the best service I have received. I have visited several other estate agents in the area and by far the customer service and attention to detail was the best here.

Charlotte · 29 July 2019

5/5

Google

The whole experience from start to finish has been a pleasure, Shevaughn McBeath kept me in the loop with what I needed to do and what my next steps where. Extremely responsive over email and went above and beyond to make sure I was prepared to move in on time.

Sean · 14 September 2021

5/5

Google

Had a great experience with Romans Camberley. Shevaughn McBeath is a pleasure to deal with, deserves 10 stars.

Hennie · 17 August 2021

Agent replied

Dear Hennie Van Den Berg, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Dealing with Wendy Bennett over the years has been a pleasure. Prompt and efficient

Carol · 12 March 2022

Agent replied

Dear Carol, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service from Romans. The agent, Sophie Lodge, was friendly, professional and everything was explained well and an easy, stress free process. Thank you.

Idleist · 4 September 2019

Agent replied

Hi there Thank you for taking the time to review your recent experience with our Camberley branch. It's very pleasing to read your comments and glad Sophie and the team could provide you with a great service. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

We are from South Africa and Shevaughn found the perfect place for us. Thank you very much.PositiveProfessionalism

Stuart · 21 June 2021

Agent replied · 20 June 2024

Dear Stuart Thanks for taking the time to leave us a review about the service you received and hope you will be happy in your new home. Kind regards Customer Care Team

1/5

Google

Good for landlords but terrible if your a tenant. After vacating the property i was given a bill for ££££ for a professional clean which in my opinion was completely uncalled for as i had thoroughly cleaned the place from top to bottom. I left the property in June and this is still in dispute!

Barry · 29 July 2019

5/5

Google

Lyndon, Alfie and Matt have made our selling process so easy. They are always available to contact whenever necessary. The service that Romans provides is exceptional, from the professional photographs, to the knowledgeable advice. This is the second time we have used Romans in Camberley and we would definitely use them again in the future.

Hylton · 29 July 2019

5/5

Google

A really great experience selling through Romans, so efficiant and a good service. Would highly recommend!

Megan · 25 June 2021

Agent replied

Dear Megan Thank you for the great review of our Romans Estate Agents Camberley team. We hope we can be of service again in future. Kind regards Customer Care Team

4/5

Google

From the first telephone call to the Camberley Branch, the service we have received has been very professional and helpful. We were given realistic expectations, and those expectations were surpassed. We sold within a week, and looking forward to the next stage being as smooth. Thank-you to Sean and Andy at the Camberley branch.

Hannah · 29 July 2019

5/5

Google

Olly, the manager was always on the ball and very professional in his dealings with us. We will definitely use Romans again!

Peter · 29 July 2019

Agent replied

Thank you for leaving such a positive review about Romans in Camberley. I will pass your positive review onto Olly. Kind Regards Sue Winterbourne Lettings Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Romans Camberley

How many reviews does Romans Camberley have?

Romans's Camberley office has 437 reviews across two platforms: 436 on Google, 1 on View Agents.

What is Romans Camberley's rating?

Romans Camberley is rated 4.5 out of 5 across all 437 reviews, and 4.5 out of 5 on Google from 436 reviews.

Where is Romans's Camberley office?

Romans Camberley, 122 London Road, Camberley, Surrey, GU15 3TJ.

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