Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy husband and I highly recommend Martin & Co in Bury St Edmunds for any military personnel looking for a property to let in Bury.
Being new to the UK, we didn't know much about what to expect with properties or the ins and outs of letting one. Thankfully, from the beginning Chloe organized six viewings of properties within our budget that were pet friendly and transported us to them (great when we only had a rental and didn't know the area well). When she was on holiday John continued the search for a property for us. After talking with us more, he thought he had the perfect property that we had not seen anywhere online, and he was correct. The house met all of our specifications and we immediately fell in love.
Tamara was our point of contact for signing our actual lease. She ensured that we had any clauses included for military and provided us with many supporting documents to make our transition to the UK easier.
Overall, Martin & Co went above and beyond to find us our new home. They have a vast numbers of properties to let in the area that give options for any budget and requirements.
Jessica · 19 June 2019
★★★★★ 5/5
GoogleCommunications was speedy and great, properties were beautiful. Knows how to handle military personnell and assit them amazing and taught me a few things to look for in a rental
Alexander · 30 December 2022
Agent replied
Thank you Alexander for taking the time to give us a 5-Star Review! We have been assisting military personnel for many years and understand how to help you navigate through the different systems and potential pitfalls along the way - we look forward to being of continued service during your tour here, with very best wishes from Matt, Fern, Sara, John and all the Martin & Co team
★★★★★ 5/5
GoogleMy husband and I highly recommend Martin & Co in Bury St Edmunds for any military personnel looking for a property to let in Bury. Being new to the UK, we didn't know much about what to expect with properties or the ins and outs of letting one. Thankfully, from the beginning Chloe organized six viewings of properties within our budget that were pet friendly and transported us to them (great when we only had a rental and didn't know the area well). When she was on holiday John continued the search for a property for us. After talking with us more, he thought he had the perfect property that we had not seen anywhere online, and he was correct. The house met all of our specifications and we immediately fell in love. Tamara was our point of contact for signing our actual lease. She ensured that we had any clauses included for military and provided us with many supporting documents to make our transition to the UK easier. Overall, Martin & Co went above and beyond to find us our new home. They have a vast numbers of properties to let in the area that give options for any budget and requirements.
Jessica · 28 March 2019
★★★★★ 5/5
GoogleWe appreciated the swift responses to queries from Charlotte and the team at Martin & Co. Top service!
Adrian · 14 November 2023
Agent replied · 15 February 2024
Thank you Adrian for taking the time to post a 5-STAR REVIEW! We take our work very seriously and its wonderful to hear such positive comments about Charlotte! With very best wishes from all the Martin & Co Team
★★★★★ 5/5
GoogleMartin & Co were the agents that helped with the sale of a local property for me recently. From the get go they were very transparent and upfront with the fees that they would charge and the scope of the service that they would provide in selling the house. The property was very promptly listed and a buyer sought almost immediately. Tamara was very knowledgeable of the local market, made excellent recommendations on the sale and was greatly professional and pragmatic throughout. I would definitely recommend this service from Martin & Co to anyone thinking of selling their home in the near future.
Peter · 19 June 2018
★★★★★ 5/5
GoogleWe recently had to find a rental property in a very short space of time, and one that would allow dogs! The team at Martin & Co listened to our plight then made it their mission to find us all a home. I am thrilled to say we are now very happy in our rental, and i cannot thank the team, especially Tamara, for all their help in our hour of need. Excellent estate agents, very highly recommened!
Hayley · 29 July 2019
★★★★★ 5/5
GoogleAmazing people and helped us moved into our new rented house. Any problems that need fixing, we get a reply on the same day, and the problem fixed within 24hours
Watzon151 · 6 June 2025
Agent replied · 22 June 2025
Thank you for your 5-STAR REVIEW! This is our 21st year working on Angel Hill, Bury St Edmunds so there is not much we do not know about renting and fixing things! Thank you for taking the time to share your positive experience. With best wishes from the Lettings and Property Management team at Martin & Co :)
★★★★★ 5/5
GoogleEllie has recently taken over the letting and management of my properties. They have managed to let the first one very quickly for a great price. Communication has been excellent and the whole organisation seems very professional.
Ben · 5 March 2025
Agent replied · 7 March 2025
Thank you Ben for your 5-STAR REVIEW! Ellie was very pleased to receive your feedback! Our whole team are experienced at letting. Based on Angel Hill for 21 years, we understand the importance of attention to detail and finding the right tenants. With the benefit of our In-House dedicated Property Management Department, using local maintenance contractors, we continue to keep your property our priority! Good communication is essential and we look forward to a great professional working relationship with you!
★★★★★ 5/5
GoogleTamara and her team were helpful and friendly throughout the whole process starting from arranging a viewing during lockdown to handing over the keys. Very professional and customer orientated approach. Very good communication throughout. Would recommend them to everybody.
John · 11 May 2021
Agent replied
Thank you John for your kind review, we were very pleased to have been able to work with you during such challenging times. We hope you will be very happy in your new home, Tamara and the Martin & Co Team
★★★★★ 5/5
GoogleMatt and Kate very helpful and professional throughout our renting experience. We are very pleased with them as our estate agents and hope this continues throughout our contract period.
Victoria · 6 June 2025
Agent replied · 22 June 2025
Thank you Victoria for your 5-STAR REVIEW! Both Matt and Kate are experienced property experts which means you will be in safe hands throughout your property journey. They were both very pleased to receive such positive feedback from you. Best wishes from Matt, Kate, and the whole the Property Management team at Martin & Co.
★★★★★ 5/5
The Trusted AgentProfessional, supportive and respectful of your home buying needs.
I was relocating to Bury St Edmunds from Essex and really needed an agent who would help me to rent in the first instance and then buy the right property for me and my family. From the word go Shaun was highly focused and took the time to find out my needs, so he could search to find me the best home possible. He very carefully and respectfully supported me to see what was available and importantly what would not be suitable for my lifestyle. This saved a lot of time and wasted effort. (other agents were not always as helpful or honest) Shaun went the extra mile showing me three properties in succession on one occasion, taking many detours around the town to do so. I would recommend him to support any homebuyer or someone looking to rent because you will know for certain that integrity is at the top of his list and he genuinely wants to help you get it right. Many thanks Shaun for your professional approach as well as your cheerful and personable manner, I really appreciated it. Annette.
Annette · 2 November 2015
★★★★★ 5/5
GoogleFirst class - cannot recommend them highly enough. Tamara was spot on throughout our selling process, kept us fully informed, gave us some really sage advice and even kept my solicitor on her toes when things were stuttering.
Steve · 27 May 2021
Agent replied
Thank you Steve, we understand how stressful moving home can be and are glad we could help to make things a little smoother for you, best wishes, Tamara and the Martin & Co Team
★★★★★ 5/5
GoogleJustine Hoy I know has only just joined the team at Martin & Co but I have known Justine for over 15 years she has helped us with so many property projects I have lost count ! She always give 100%+ 5* definitely & We are looking forward to working with her again.
Stuart · 12 June 2024
Agent replied · 29 June 2024
Stuart thank you for taking the time to give Justine Hoy a 5-Star Review - we look forward to working with you
★★★★★ 5/5
GoogleJust bought a property through Martin & Co. Excellent service all the way through. Big shout out for both Justine & Charlotte who are proactive, personable and professional in their approach. Kept me informed with prompt responses all the way. Highly recommend their services.
Nicholas · 2 November 2024
Agent replied · 2 November 2024
Thank you Nicholas for that impressive 5-STAR REVIEW! Both Justine and Charlotte work hard to provide a professional Top Notch service to all their vendors and buyers alike! so to receive recognition goes a long way! Wishing you the very best with your new home, from all of the Martin & Co Family :)
★★★★★ 5/5
GoogleHad a great experience buying through Martin & Co. From the moment she got us a speedy viewing at an off-the-market completion through to completion, Tamara and her team were helpful and responsive. Recommended!PositiveResponsiveness, Quality, Professionalism
Jack · 29 June 2021
Agent replied · 27 June 2024
Jack thank you, we appreciate your positive comments! With very best wishes from Tamara and the Martin & Co Team
★★★★★ 5/5
GoogleMartin & co is a breathe of fresh air and the only estate agent I will use
Jason · 3 September 2025
Agent replied · 9 October 2025
Thank you Jason for your 5-STAR REVIEW! We appreciate it! :)
★★★★★ 5/5
GoogleNever have I’ve seen such great work ethic from someone until I met Ellie Carey! She was kind, fast, and knew her job well. Thanks to her, I was able to finalize my housing application with no problems or delays! I hope she stays part of this team for a long time.
Ivan · 30 July 2025
★★★★★ 5/5
GoogleBoth Justine & Charlotte provided a very good service for arranging the viewings, getting all our queries answered patiently. Throughout the process their communication was very responsive, swift and clear.
I definitely recommend their service.
Immanuel · 29 January 2025
Agent replied · 29 January 2025
Thank you Immanuel for your 5-STAR REVIEW! Both Justine and Charlotte were really pleased to work with you to completion! Our experienced team know how to deal with queries raised and to progress the sale, communicating with other agents and solicitors to make sure nothing is left to chance. We all wish you the very best with your purchase! kind regards, Justine, Charlotte and the Martin & Co Sales Team :)
★★★★★ 5/5
GoogleVery supportive all the way through
Dawn · 10 December 2025
Agent replied · 20 December 2025
Thank you Dawn, we appreciate your feedback. Best wishes from all at Martin & Co
★★★★★ 5/5
GoogleSaw the ad, scheduled the visit, agreed on the letting, done :) couldn't be easier than this. Thanks again to Matthew for updating on the progress throughout the letting process.
Radu · 22 March 2025
Agent replied · 27 March 2025
Thank you Radu for your 5-STAR REVIEW! Matthew understands how important it is to keep applicants updated throughout the process and is extremely pleased to know he helped to make your experience a smooth one. Best of luck with your new home, from Matthew and the team!
★★★★★ 5/5
GoogleHad a great experience buying through Martin & Co. From the moment she got us a speedy viewing at an off-the-market completion through to completion, Tamara and her team were helpful and responsive. Recommended!
Jack · 27 March 2021
Agent replied
Jack thank you, we appreciate your positive comments! With very best wishes from Tamara and the Martin & Co Team
★★★★★ 5/5
GoogleBrilliant, compassionate service from Tamara and team; could not have hoped to run into a better lettings agent. Understood my needs instinctively and immediately and was able to source me a lovely rental home I could afford. Not at all dismissive, as so many are, and went the extra mile to help me secure somewhere to live where I believe I will be happy. Why aren't all lettings agents like this?
Fred · 12 September 2019
★★★★★ 5/5
GoogleJustine from Martin and Co came to value our house. She was very professional. Very likeable and certainly knew her industry. We would certainly use her if we ever decided to sell.
Gareth · 21 February 2025
Agent replied · 24 February 2025
Thank you Gareth for your 5-STAR REVIEW! Justine was very pleased to meet you too. Justine is experienced, knowledgeable and understands the nuances of Estate Agency. She has 30 years industry experience, and we at Martin & Co are in our 21st year on Angel Hill in Bury St Edmunds so you would certainly be in safe hands if you decide to sell. Best wishes from Justine and the whole team!
★★★★★ 5/5
GoogleSelling our house was made easy by using Martin & Co.
Janet · 16 October 2025
Agent replied · 18 October 2025
Thank you Janet for your 5-STAR REVIEW! We really appreciated the opportunity to sell your home as we knew we could get you the right buyer and the best price. Our hands on, honest old fashioned approach was essential. Communication is as important as ever! Best wishes to you, from Justine, Charlotte and the whole Martin & Co Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
