5/5
GoogleI really can’t fault Sinclair Hammelton for all their support throughout the sale of my flat. Freya truly went above and beyond to support a swift sale process. Thank you Sinclair Hammelton - highly recommend.
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Sinclair Hammelton reviews
★★★★★
266 reviews across 2 platforms
23 High Street, Bromley BR1 1LG
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Sinclair Hammelton's Bromley office at 23 High Street is rated 4.4 out of 5 across 266 reviews on two platforms, including 209 Google reviews rated 4.2. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers22 reviews
After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ...Read all 22 from sellers
Buyers26 reviews
We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ...Read all 26 from buyers
Tenants1 review
I rented an apartment from Sinclair Hammelton! They were very helpful from the leasing process to the tenancy to the exit process when I had to move for ...Read the review from tenants
About Sinclair Hammelton Bromley
Sinclair Hammelton was established in 2008 and is an Independent Estate Agent specialising in the sale and letting of residential properties in Bromley. The company is managed by Russell Sinclair, who has over 25 years' experience in the business. Russell is joined by an enthusiastic and experienced team the Bromley is lead by Luke Goatley , with Assistant Manager Natalie Lazzam, and sales negotiators Matthew Hirst, Morwenna Wittey and Faye Gunner, Independent Mortgage Advisor, Paul Moyse and Sales Secretary, Harj Matoo. One of the Company's biggest strengths is the friendly and professional service offered to every client by our highly motivated and trained staff. Our proven track record means we have a high level of customer retention with a large proportion of repeat business from referrals and satisfied clients. This means that you can expect a warm welcome from our sales and lettings team, irrespective of whether you are a vendor, sales applicant, landlord or tenant. If you are planning a move our team will be pleased to help. Simply call us on 020 8464 5566.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Google5/5
View AgentsVery well looked after, excellent support!
Natalie was amazing from start to finish. It wasn't a smooth journey and she always kept us up to date with calls and emails. She really helped when it came down to negotiation between all three parties and I don't think it would have happened without her help!
5/5
View AgentsOutstanding service
Very impressive service received from Sinclair Hammelton Bromley. I would not hesitate to recommend them. They dealt with the sale of the property efficiently and in particular Matt who was always approachable, professional, helpful and above all very patient with all my questions. A massive thank-you!
5/5
GoogleTop marks for this estate agent from me, from meeting Russell at the start and then Amy for the viewings and the sale. I was constantly updated and found them to be very fair and straight forward and wouldn't hesitate to use them again.
1/5
GoogleThey put these ugly looking unsafe signs after selling property. No one cares about what you sold, and if you want advertisement you should pay for it. Will never ever recommend this to anyoneas they just trying to rip you off.
1/5
GoogleDespite multiple requests after having our bid accepted, this agency refused to take the property's advert down and continued to solicit further bids. Ten weeks after having our bid was accepted and near the end of the buying process, an unidentified person suddenly appeared and offered £40,000 above our accepted offer. When we matched it, they suddenly disappeared without offering any more. In summary, continue to look for other properties until contracts are signed and exchanged. (Has anyone else experienced anything like this with Sinclair Hammelton? Did the other bidder even exist?)
5/5
GoogleRecently taken over by a new manager and this has really turned around my opinion. I am a landlord and have been very pleased with the better communication, professionalism and understanding since under new management. A better overall service, better engagement and smoother processes are in place. Well done guys!PositiveProfessionalism
Agent replied
Thank you so much for your 5* review.
5/5
GoogleGreat service in general, but Nicola was super efficient always called me back when I needed help.it’s the first time I’d let out my property an she made it super easy. I’d use Sinclair Hamilton again and recommend them to anyone!
5/5
View AgentsVery Happy Client
Top marks for this estate agent from me, from meeting Russell at the start and then Amy for the viewings and the sale. I was constantly updated and found them to be very fair and straight forward and wouldn't hesitate to use them again.
5/5
GoogleSinclair Hammelton sold our house quickly, efficiently and for a good price. They handled the moving process calmly and were always available and happy to answer questions. They made it feel we were all part of the same team.PositiveResponsiveness, Quality, Professionalism
Agent replied
Many thanks Melanie, good luck in your new home
5/5
GoogleAbsolutely impeccable service from start to finish from all the team particularly Luke and Emily. They have genuinely exceeded our expectations in all respects and been helpful and responsive all through the process. Would highly recommend! Thanks so much!!
1/5
GoogleDon't waste your time with them. We tried to arrange house viewing via one of their agents (Matt). Despite several attempts, we were constantly ignored with no communication/explanation whatsoever. Obivously they were not taking us seriously. The only reason that I could think of is that we did not want to use their mortgage broker.
Agent replied
Thanks for your feedback Lucus, I haven't been able to locate you on our system at all unfortunately so therefore cannot contact you. I would be more than happy to discuss this in more detail, Matt is one of our most experienced team members and as you can see from the other reviews is usually well regarded. Please contact us to talk this through.
5/5
View AgentsA pleasure to deal with
We needed to complete within 4 weeks of making an offer on the property and Morwenna and the team helped make this happen for us. She was in touch every day making sure things were moving along and chasing people. Great service.
5/5
GoogleGood service from start to finish on the sale of our property in Bromley recently. Good attention to detail, good communications and once an offer had been accepted were studious in following up - to successful completion. A very different experience from estate agents we have used in the (more distant) past!
Agent replied
Thanks John, glad we got the sale through and very pleased we are now working with you again on another property!
5/5
GoogleSold our 2 bedroom terraced house in Bromley North through Sinclair Hammelton and they were great - organised a successful open house, stayed on top of everything throughout the process. Emily in particular was brilliant, would recommend
1/5
GoogleContacted them via email through Zoopla as well as my husband leaving his details about renting a property. We didn't hear anything for 2 days, so I tried to call again, only to be told the property was now unavailable. As I write this it still says available on Zoopla, 2 days after speaking with them and 4 days after first enquiring, with no response. The staff member was very unprofessional on the phone and didn't even bother trying to help me with any similar properties they might have. Definitely need some more training in there!NegativeResponsiveness, Quality, Professionalism
1/5
GoogleAttention, this agency failed the terms of contract The flat was not clean on move in date despite the contract statement. The bad condition was documented by the inventory clerk. Dealing with Kayleigh and Chris with absolutely no results for 2 weeks. Hope this will save you from bad experience.
Agent replied
Dear Olleski, Thank you for leaving your review. I am sorry you feel that myself and Kayleigh have failed in satisfying your complaint. I can assure you that we have done our best to manage your expectations and in fact we are still working on your behalf to fulfill those goals.Having looked into this matter for you, I would like to note the following: You were very insistent that you needed to move into the property on the day after the previous tenant moved out (over a bank holiday when many companies are closed), meaning there were less than 24 hours between one tenancy ending and yours beginning. The previous tenant had agreed to have a professional clean upon leaving, Unfortunately, they only arranged to have the carpets cleaned professionally and carried out a domestic clean to the rest of the property. Once we became aware of this we arranged for a professional clean to be carried out via the ex-tenant and landlord. I note that you were still unhappy with the standard of clean and we have since arranged for a cleaner to re-visit the property, this coming Tuesday, to go over the bathroom as per your request. I trust that this meets with your satisfaction and that I would ask that while I appreciate this may have caused some dissatisfaction regarding the start of your tenancy you can appreciate that we are and have done, our utmost, to resolve this issue for you. Please do contact me directly if I can be of further assistance. Kind regards, Chris
5/5
GoogleJames at Sinclair Hammelton did an outstanding job assisting me in finding the perfect apartment in Bromley. From the very beginning he was professional.
5/5
GoogleHighly recommend. I couldn't fault the service I received from start to finish with the Bromley Lettings branch. I found the manager Lara Harker to be extremely helpful and knowledgeable. The whole team in Bromley have been fantastic and I look forward to doing business again with Sinclair Hammelton
Agent replied
Thanks Charlie!
5/5
GoogleBrilliant service throughout. Found us a buyer quickly and at the right price and took the time to really understand what we were looking for and know what our ideal home on the roads we wanted would be. When there was nothing available they went outside the box and got a property onto the market that fitted the bill. We literally would never have known about this place as it wasn't on the market. And they were patient, courteous and efficient all through the process too - even when emotions ran high! Outstanding work and we are truly grateful to all of the team for making our dream move happen.
5/5
GoogleSinclair Hammelton have always been excellent to work with over the years I have bought and rented property. They know the area well and have built up a knowledge and understanding of the market and importantly it's people. They are excellent negotiators, achieving the right price for both seller and buyer. Sounds obvious, but this is really important in making sure a sale is successful and doesn't break up. Inevitably the UK conveyancing process brings about its own challenges and this is where it counts. When it came to selling our family home they were top of my list. They achieved the right price for our sale and helped everyone in a complex chain over several months as we relocated to a different part of the country. Added to their expertise they are also nice people. Both management and team there are super supportive of the local schools and community and this is what establishes them as such a strong player in an increasingly corporate market. I would recommend them as your 1st choice of agent, if not that then speak to Luke, Matt or Natalie and see the comparison for yourself.
5/5
GoogleWe hadn't quite got our house on the market and we went to view a property to essentially rule out that style of house. However, rather than ruling it out we agreed that it suited our needs, location and size requirements better than we thought it possibly could. Our house eventually made it to market and within 2 days we'd accepted an offer and the rest is history. Matt, Harry and the rest of the sales team helped us through the entire process and even when we thought the new house was no longer on the cards they worked their magic and it was all back on again. Thanks to everyone who assisted getting our new home, all very much appreciated. I would recommend selling and/or buying through Sinclair Hammelton to anyone - courteous, professional and no-hard sale tactics in sight.
5/5
GoogleWas very satisfied with the level of service we received and the communication from start to finish. We experienced some glitches in our chain that could have had caused the whole chain to collapse, and Luke from Bromley SH dealt with this superbly, everything was back on track with very minimal disruption, we were very impressed with how this was handled. This is the third time we have used SH and I would not hesitate to use them again. Would highly recommend.
5/5
GoogleThe team at Bromley have not only sold two houses for me recently, but have also sold us our dream house. Luke G. and his team are excellent at what they do. All of whom have been a pleasure to deal with and have certainly helped ease the stresses and strains of sale and purchase. We are so glad that we did things the traditional way as I doubt we would have completed on our new home. Luke G. pulled out all the stops to make the deal and our sincere thanks to him, Luke S.,Matt and Harry. PJ - Bromley
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Questions about Sinclair Hammelton
How many reviews does Sinclair Hammelton have?
Sinclair Hammelton's Bromley office has 266 reviews across two platforms: 209 on Google, 57 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Sinclair Hammelton's rating?
Sinclair Hammelton is rated 4.4 out of 5 across all 266 reviews, and 4.2 out of 5 on Google from 209 reviews, checked 9 October 2026.
What do sellers say about Sinclair Hammelton?
22 reviews from sellers, rated 5.0 out of 5 on average. For example, Joyce wrote: "After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ..."
What do buyers say about Sinclair Hammelton?
26 reviews from buyers, rated 4.8 out of 5 on average. For example, Jaslin wrote: "We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ..."
Where is Sinclair Hammelton's Bromley office?
Sinclair Hammelton, 23 High Street, Bromley BR1 1LG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.