Trusted Agent profile · Bromley, Kent
Verified
★★★★★
266 reviews across 2 platforms
23 High Street, Bromley, Kent, BR1 1LG
Part of Sinclair Hammelton, see every office.
Sinclair Hammelton's office in Bromley, Kent, at 23 High Street, is rated 4.4 out of 5 across 266 reviews on two platforms, including 209 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ...Read all 22 from sellers
We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ...Read all 26 from buyers
I rented an apartment from Sinclair Hammelton! They were very helpful from the leasing process to the tenancy to the exit process when I had to move for ...Read the review from tenants
Sinclair Hammelton was established in 2008 and is an Independent Estate Agent specialising in the sale and letting of residential properties in Bromley. The company is managed by Russell Sinclair, who has over 25 years' experience in the business. Russell is joined by an enthusiastic and experienced team the Bromley is lead by Luke Goatley , with Assistant Manager Natalie Lazzam, and sales negotiators Matthew Hirst, Morwenna Wittey and Faye Gunner, Independent Mortgage Advisor, Paul Moyse and Sales Secretary, Harj Matoo. One of the Company's biggest strengths is the friendly and professional service offered to every client by our highly motivated and trained staff. Our proven track record means we have a high level of customer retention with a large proportion of repeat business from referrals and satisfied clients. This means that you can expect a warm welcome from our sales and lettings team, irrespective of whether you are a vendor, sales applicant, landlord or tenant. If you are planning a move our team will be pleased to help. Simply call us on 020 8464 5566.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleAfter going through three agents previously I was dubious and wondered if I would ever sell my house for a good price. But from the start I found these guys to be proactive and on the ball at all times securing me a buyer and good price which completed after 13 weeks. I found both Luke's very pleasant to deal with including Matthew who saw my sale through to completion. Very pleasant people and I wouldn't hesitate to recommend.
1/5
GoogleIn our experience, gazumping (and, most likely, therefore gazundering) is seen as an everyday part of the negotiating process at Sinclair Hammelton. We will never buy or sell through this agent.
This is some accusation Mr Hupli and one that is simply not true. Our reviews speak for themselves and Sinclair Hammelton have built up a reputation for being a very trusted local agency. We wish you the best of luck in your future endeavors.
5/5
GoogleI was very impressed by the way Sinclair Hammelton handled the letting of a flat recently. They were extremely efficient, professional in their dealings, and attentive to detail. The staff were pleasant and genuinely wanted to make things run smoothly.
Thank you so much for your 5* review.
5/5
GoogleThe best estate agents I've ever come across. Kathryn and Alison showed genuine interest in our questions and conserns. Buying our first home wasn't a straightforward process and there were a lot of issues and frustration in the process, however, the way they handled all of that is exemplary. I am grateful and wish them all the best.
5/5
GoogleI have been using the Bromley branch of Sinclair Hammelton for the past four years. They have been looking after the lease for my rental property and also vetting and securing new tenants. Throughout this period I have found them to be efficient, professional and totally reliable. The attention to detail they provide for every transaction is particularly impressive and the staff are always helpful and friendly, going the extra mile to help out to ensure that they provide a good service. In particular mention should be made of the Manager Nicola Stanway who is always available to give sensible and pertinent advice should a problem arise. In conclusion, I have been totally satisfied by the help & support I have received from Sinclair Hammelton, and I would have no hesitation in recommending them to those looking for a professional service.
5/5
GoogleKatie at Sinclair Hammelton is fantastic, she listened to exactly what I wanted and she delivered. If you are letting a property in the area I would highly recommend using her services as she really listens.PositiveProfessionalism
Thank you so much for your 5* review.
5/5
GoogleThe best estate agents I've ever come across. Kathryn and Alison showed genuine interest in our questions and conserns. Buying our first home wasn't a straightforward process and there were a lot of issues and frustration in the process, however, the way they handled all of that is exemplary. I am grateful and wish them all the best.
5/5
GoogleOlly and the rest of the team at the Bromley branch remained professional, responsive and proactive throughout a protracted sale to an elusive investor. Would recommend them to anyone looking to buy/sell in the Bromley area.PositiveResponsiveness, Professionalism, Value
Thank you so much for your 5* review.
5/5
View AgentsExcellence service from Sinclair Hammelton
The service we received from the team was excellent. As well as doing their job in a very professional way they went above and beyond to offer advice and support when needed. Unlike other estate agents our agent took the time to really figure out what we were looking forward even before we knew it ourselves. They did not waste our time with pointless properties once our aim was clear. Our agent was Matt and he was excellent, friendly and reliable. When he was off for a day the rest of the team always knew where the process was at and were just as helpful. Thank you
5/5
View AgentsWent the extra mile
Brilliant service throughout. Found us a buyer quickly and at the right price and took the time to really understand what we were looking for and know what our ideal home on the roads we wanted would be. When there was nothing available they went outside the box and got a property onto the market that fitted the bill. We literally would never have known about this place as it wasn't on the market. And the were patient, courteous and efficient all through the process too - even when emotions ran high! Outstanding work and we are truly grateful to all of the team for making our dream move happen.
5/5
View AgentsBuying our first home
From the onset of our property search, we liaised with Matt at Sinclair Hammelton to view a number of property's eith our desired location. After missing out on a property slightly out of our budget I received a call from Matt to give me a heads up that they have just got a property coming onto the market which suits our criteria. We viewed it immediately and made an offer which was accepted. Throughout the process Matt constantly provided us with any requested information and updates on the process. We have recently completed on the property and couldn't be happier. The overall service was faultless and would highly recommend the agency to anyone looking to buy a property in the Bromley area.
5/5
View AgentsPurchase of family home
I have dealt with a number of leading agents and none of them have come close to Sinclair Hammelton. From the viewing to the point of picking up the keys I was always provided with excellent customer service. I was put first and no request was too much to deal with. The honest approach was evident from the start and this meant the transaction ran smoothly. The previous agent selling the property struggled for 6 months as their attitude towards customer service was poor. I asked for a viewing and was put off meaning they lost a sale. Upon being marketed with Sinclair Hammelton the property was sold to me within 9 weeks of viewing and that was with Christmas in between. I would not hesitate in recommending this agent to anyone looking to buy or sell their home. All my dealings were with Natalie Lazzam who was most helpful and knowledgable throughout the process. If only all things were as easy as buying a home through Sinclair Hammelton. Thanks to all the team and I look forward to dealing with you again in the future.
5/5
View AgentsThe best in the area
I have nothing but praise for the team at the Bromley office. In fact they are the example of what most other agents in the area should aspire to. They are professional, curtious, call back when they say they will and offer great support and advice. We sold our property through them and also had them on board looking for a new property. My experience which leads to this review is the service from Matthew Hirst in particular. Regular phone calls and updates and just all round professionalism that was refreshing after experiences with other agents. I can't recommend them highly enough.
5/5
View AgentsGlad I chose Sinclair after a sometimes frustrating selling process
Sinclair Hammelton handled a Bromley flat sale for my family which none of us could get very involved with as we lived over 100 miles away. The sale was agreed at a price very close to Sinclair's initial valuation and despite a number of seemingly unnecessary delays on the part of solicitors and other organisations we and the buyers stayed on good terms throughout the process, and we understand the buyers are very happy with their new home. Through regular contact with Natalie at Sinclair I always felt in touch with what was going on and we even managed some good natured banter along the way.
1/5
GoogleWorst service they will call to fix viewing with mail and then cancel last minute with no updates also They are more interested in selling Mortgage than selling properties. Please stay away from themNegativeResponsiveness, Quality, Professionalism, Value
Thank you for your review Utdipta. We have a duty of care to our vendors and unfortunately you were not willing to provide any evidence that you could afford to buy the apartment you wished to view. We were under strict instructions from our vendor to only show serious buyers who had finances in place. If you would like to register your details in the future, please call our Bromley sales team.
5/5
View AgentsGreat service throughout the whole process!
I have bought and sold many properties over the years and through experience have often understood why estate agents get a bad press. However my view of the industry has changed dramatically over the past few months during the process of our sale in Bromley. Not only was the property sold within a reasonable time I did feel during the early stages that the whole team were behind finding us a buyer, enthusiastic and professional throughout. Once we found our buyer the team at Sinclair Hammelton kept in touch with both parties to to a successful conclusion. Thanks to everyone in the Bromley office my wife and I appreciate everything you did. Looking for an estate agent then we would fully recommend this company, 5 stars!!
5/5
View AgentsSmooth, Efficient Transaction
I recently purchased my apartment which was marketed by Sinclair Hammelton. I have been extremely impressed with the efficiency and professionalism experienced during the buying process, particularly from Morwenna Wittey. Mo was able to answer all of our questions promptly and was flexible in arranging additional viewings of the property following acceptance of our offer. All in all we had a positive buying experience and when we are ready to sell our apartment, Sinclair Hammelton will be our estate agent of choice.
5/5
View AgentsProfessional, excellent local knowldge of property market, high service standards.
Everyone at Sinclair Hammelton were very engaged with us as clients so we felt we had support from a whole team of people looking after the sale of our property. Everyone was prepared to go the extra mile but Morwenna Wittey gets a special mention. She was brilliant at managing a drawn out exchange of contracts period, keeping everything on track when things just did not go as planned. We bought our house of them and sold our house with them and would be very happy to recommend them. They have to compete with several of the bigger chains of estate agents but their local knowledge of the house market and their attention to service standards give them an edge.
5/5
View AgentsForget everything you think of estate agents!
Selling your home is considered, alongside divorce and christmas, one of the most stressful situations that one can experience. . . Not with Sinclair Hammelton. my family's dealings with them were as painless as they could have possibly been. By way of recommendation, we also bought our home through them and didn't for a second consider using anyone else. The whole team there were calm, considerate and diligent, they also do what they say they will do! I cannot rate them highly enough and would suggest to anyone that they employ Sinclair Hammelton if they want peace of mind and utter honesty!
1/5
Google(Shame I cant give them 0 stars) We are moving out of our rental property due to HORRIBLE management. Wrong contract information, delay on maintenance issues, unresponsiveness and lack of professionality. Could not recommend less.NegativeResponsiveness, Professionalism
Hi Maria, Unfortunately I cannot find your details on our database. If you would like to speak to our team, please feel free to call us to see how we can help.
5/5
GoogleThe agents at Sinclair Hammelton were extremely friendly and helpful! Our agent Kayleigh was very considerate and found us a beautiful place to rent! Would highly recommend.
5/5
GoogleWe worked with Harry on our purchase and he did a great job going above and beyond while remaining professional during some stressful moments. Great service.
5/5
GoogleWe had a very good experience with Sinclair Hammelton from start to finish.All the team members were helpful. Harry oversaw our sale and purchase and was always very proactive and responsive;it made a real difference. He was professional and persistent in chasing a conveyancing firm that were progressing at a protracted pace! They also recommended a solicitor- the best I've ever encountered. House move stress was minimised as much as it could be.
5/5
GoogleHad an amazing experience with Sinclair Hammelton. Matt helped us through the whole experience and he went above and beyond especially when we had a baby half way through the whole process and made buying and selling a house less stressful!
Thanks Deborah, really hope you enjoy the new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sinclair Hammelton's Bromley office has 266 reviews across two platforms: 209 on Google, 57 on View Agents.
Sinclair Hammelton Bromley is rated 4.4 out of 5 across all 266 reviews, and 4.2 out of 5 on Google from 209 reviews.
22 reviews from sellers, rated 5.0 out of 5 on average. For example, Joyce wrote: "After trying to sell for 2 years - not we must make clear the fault of the agents but rather the fickle minds of certain buyers, we felt as if we knew everyone ..."
26 reviews from buyers, rated 4.8 out of 5 on average. For example, Jaslin wrote: "We recently completed on a property in Bromley and had a brilliant experience with Sinclair Hammelton and in particular, Matthew, who gave us a really ..."
Sinclair Hammelton Bromley, 23 High Street, Bromley, Kent, BR1 1LG.
