Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsWhat would we have done without Michael?
We had a pretty bumpy ride with our first time buy – Japanese Knotweed, a Lease extension and all the bank holidays in the world! Sinclair Hamilton, more importantly Michael helped us through it with ease.
Michael was always at hand to answer our questions; quick to liaise with all parties and always on top of the progress chain! We looked forward to the Monday morning updates!
Very supportive and helpful – we couldn’t have found a better estate agent to go above and beyond for our first home!
Rebecca · 4 August 2016
★★★★★ 5/5
View AgentsSale and purchase through Sinclair Hammelton
From the valuation of our property through to the completion on the property we were buying, Sinclair Hammelton were excellent. Michael Gibbs was always on hand to answer any questions and ensured the process was as stress-free as possible. Michael was extremely efficient and professional throughout the three months of negotiations.
We are also extremely grateful to Sinclair Hammelton's independent mortgage advisor, Paul Moyse. He was extremely thorough and explained every option available to us - often working late into the evening to accommodate us.
I would highly recommend using Sinclair Hammelton as an estate agent and will do so in the future.
Michaela Chan and James Faiers
Michaela · 27 April 2016
★★★★★ 5/5
View AgentsEfficiency with kindness, consideration and integrity
Over the past year I have dealt with Sinclair Hammelton as seller, then as buyer and now as a potential landlord. Russell, Natalie and all the staff at Sinclair Hammelton seem to recognise that buying or selling a house is one of life's most stressful events.. In recent transactions, first as vendor and then as a purchaser, my experience was that each stage of the process was handled efficiently, and any concerns were discussed promptly and without fuss. I always felt that if I asked a question I would get an honest answer, even if the answer was not always the one I wanted to hear. The valuations seemed fair, and in each case everyone worked hard on our behalf to bring the sale to completion as quickly and efficiently as possible.
Margaret · 4 April 2016
★★★★★ 5/5
View AgentsExcellent agent, excellent service.
From the moment I appointed Sinclair Hammelton to sell my house everything was dealt with in a very smooth and efficient manner. The team are friendly and helpful and work hard to achieve high standards of success.
Their marketing of my house was superb and it generated a lot of interest. The teams hard work with viewings paid off and the house sold within a few days.
Natalie was excellent and made sure everything was taken care of so a quick completion could be achieved at the buyers request.
This was a stress free enjoyable experience.
I would like to thank all at Sinclair Hammelton for their outstanding professional service..
Doug · 23 March 2016
★★★★★ 5/5
View AgentsFirst class and professional service
I was searching for a buy to let property in the Bromley South area, close to the shops and railway station with a budget up to £250,000. I wanted a local agent who knew the area well and therefore would be able to give me an idea both as to the current price within the market and also potential rental income. Matthew, the agent I was dealing with was professional and courteous throughout the process. Despite viewing many properties and putting offers on some of those properties and not getting them, we persisted until we landed our purchase. Matthew kept me updated throughout the transaction, all the way up to completion. As a result of their excellent service, I also went onto use them to rent out the property, which was expertly dealt with by Nicola and her team.
Said · 13 March 2016
★★★★★ 5/5
View AgentsExcellent support and assistance from finding property to moving in
Natalie Lazzam is one in a million. Having found my perfect flat Natalie has constantly liaised with both vendor and my solicitors, chasing them up and updating me. Took a lot of work from me making the transaction as painless and trouble free as possible. She clearly loves her work and takes pleasure in finding the right home for you even steering me when she knew it wasn't right. She got to know my requirements and when I got a bit down about not finding it immediately continued to go out of her way to search and inform me when properties coming on she thought would fit. Natalie is an extremely kind and upbeat agent who never pressurised me but showed her dedication in identifying properties she thought would suit my search. She stayed committed until keys exchanged and maintained her professionalism at the forefront. A no nonsense and business approach with a personal touch with keenness to secure my new home. In fact when she was out of the office Luke was also extremely helpful and so I never felt as though things were sliding. A very smooth experience with strong support from Natalie to a successful move. Would definitely sell my flat with them when the time comes, but a while yet as love my new home
Karen · 5 March 2016
★★★★★ 5/5
View AgentsExcellent service
We met with several agents before deciding on Sinclair hammelton We were impressed by their professional & positive manner without being pushy. Ours was a long chain (at one stage 12 of us) & if it hadn't been for Amy Reynolds in West Wickham office I feel sure it would have collapsed. She worked tirelessly (regularly being in contact on her days off) smoothing problems that we were unaware of & keeping us positive. It is rare to find such a professional & concientious attitude in someone her age. A big thank you to Amy she is an asset & I have recommended your agency because of her.
Lorraine · 4 July 2015
★★★★★ 5/5
View AgentsMy experience in dealing with Sinclair-Hammelton
I personally met representatives from 4 local ( Bromley) estate agents and found them all to be very personable and professional but I wanted to go with the 'single' agency' route .
I had to make a choice. and with due respect to all the applicants, Sinclaire-Hammelton was, for me, the obvious choice, Their enthusiasm and professionalism was very encouraging and soon bore fruit, resulting in a successful sale within 7 days of the property going on the market.
I would recommend Sinclaire-Hammelton without reservation .
P..S.
Their fees are very competitive as well!!!
Mel · 1 July 2015
★★★★★ 5/5
GoogleWe recently bought our first house from Sinclair Hammelton. Luke was fantastic from start to finish. Always easily contactable the whole process was excellent. Would highly recommendPositiveResponsiveness, Quality, Professionalism
Andrew · 27 August 2022
Agent replied
Many thanks Andrew
★★★★★ 5/5
GoogleWe had an excellent experience with Sinclair Hamilton in Bromley. The team were knowledgeable, professional, and very approachable throughout the whole process. They took the time to explain everything clearly, kept us updated at every stage, and made what could have been a stressful experience feel smooth and straightforward.
James · 22 September 2025
★★★★★ 5/5
View AgentsSinclair Hammelton Review
I bought my first property through Sinclair Hammelton during the Summer of 2015.
My agent was Michael Gibbs.
Michael was professional and helpful throughout. He was always easy to get hold of and kept me informed at all stages of the process. I can't recommend him enough.
I also dealt with Luke Goatley quite a lot in the last few days leading to the exchange and he too was very helpful.
I would recommend Sinclair Hammelton again and again.
Vicky · 3 December 2015
★★★★★ 5/5
GoogleThis is the second time we have been renting from Sinclair Hammelton Bromley branch and every time we found the service to be outstanding, from arranging a viewing, to getting vetted and moving into the property. The letting team at Bromley pay great attention and care particularly Kayleigh who helped us with our current property. She was absolutely brilliant all through the process and still continues to assist us now when ever we need help.
Paul · 29 July 2019
★★★★★ 1/5
GoogleVicky Hall is an absolute pest who clearly has not received any training regarding GDPR regulations and soon the ICO shall be informed of this.
AMG63 · 11 November 2022
Agent replied
We are very sorry to hear that you are unhappy with the service you have received. Please contact stephanieprior@choices.co.uk who will assist you with a resolution.
★★★★★ 1/5
GoogleDo not rent the property at 36 Herbert Road the landlord intends to raise the rent next year. Awful landlords the roof still leaks the place has damp takes ages to repair anything in the house. The electrics are not earthed constant electric problems. Bodged up repairs. I lived there for seven years Raised the rent recently by £250 is money mad. VB and her daughter particularly nasty people. The daughter lives in Australia (horrendous woman she is getting rid of a young family at the end of Herbert road by raising the rent by £300 a month) and refuses to repair the property properly. They own and rent in Cowper road Herbert road and pope road. Don’t rent from these people. Look elsewhere! Awful landlordNegativeQuality
Elizabeth · 27 August 2021
Agent replied
Hi Elisabeth I’m sorry to hear you had some problems with the property, but I understand you rented the property with another estate agent and you need to remove this post from our website as it is not a review on Sinclair Hammelton- many thanks
★★★★★ 5/5
GoogleWe just bought a house in Bromley and Christianne was amazing! She was prompt and efficient and always kept us updated and in the loop. Thank you for making the process as smooth and stress free as possible!
Sheliza · 20 February 2024
★★★★★ 5/5
GoogleExcellent service from start to finish. Such friendly, helpful agents. My property went onto the market, and we had viewers lined up within three days. First to view made an offer, which we accepted. Couldn’t be simpler! Our main point of contact was Luke S,- who we were extremely impressed by. Luke and Harry kept us updated along the process, and I would definitely recommend this branch of the company.
Nicki · 29 July 2019
★★★★★ 5/5
GoogleWe have just purchased our first home, which Matt encouraged us to view and which we fell in love with straight away! Matt was a fantastic help throughout the entire process, and the rest of the team were also knowledgeable and keen to assist. Really impressed with the overall service and would highly recommend.
Rebecca · 23 October 2022
★★★★★ 5/5
GoogleWe have just brought a property and Sinclair Hammelton have been the estate agents, and i am really pleased with how they have dealt with the transaction. Matthew Hirst has gone above and beyond for us and made everything so easy! He has even done a better job than our solicitors in some instances! - a massive thank you to Matt, you deserve a big commission for this sale!! :)
Kristina · 22 April 2019
★★★★★ 5/5
View AgentsTenacity, determination and patience to manage a long chain
Our house was sold quickly and efficiently for a good price. Then the fun began. Morwenna kept our buyers on side and kept pushing at every link of the chain (up to 11) over the next 6 months. We were glad we had not used an internet agent as Sinclair Hammelton's local knowledge of the areas and agents in the chain was helpful in managing the chain. They also kept us well informed.
Susan · 16 March 2016
★★★★★ 5/5
GoogleLuke and the team at Sinclair Hammelton, Bromley were first rate from start to finish. They were professional, and their experience showed. I felt they took the time to make sure the transaction all went well.
Mark · 29 July 2019
Agent replied
Thanks Mark, really pleased we got it through in the end, was a pleasure to work with you.
★★★★★ 5/5
GoogleSinclair Hammelton did a good job
"From our first meeting with Russell Sinclair and subsequently being introduced to Luke, who manages the Bromley High Street branch, and Matt who managed viewings etc. we were assured that our sale was being looked after by a professional and competent team they advised and consulted at each step and achieved a excellent result. "
By Stanley D 8 months ago
Stan · 29 July 2019
★★★★★ 1/5
GoogleUnprofessional people i gave theme my email address three times never got the right one ,went for a view the agent didn't have keys,didn't know anything about the properties ,nothing about utilities,went for a second view ,i've sent an email to have more infos and arrange a deposite ,never answer back ,i ve called them and now overnight the property i 've viewed the day before and that was avaiable has now he suddenly gone! Lies on lies just loosing time not raccomended at all
Arianna
Arianna · 24 June 2020
Agent replied
Dear Arianna,
I am sorry you were disappointed with the service you were given. I understand that you went to view the property and unfortunately the lock on the main door to the property was not functioning and we were unable to gain access. We did then arrange for a second appointment for you to view but another tenant put down a holding deposit in the meantime. While I appreciate this was frustrating for you, we are duty bound to work on a first come, first served basis, once a Landlord has agreed to accept an offer. Regarding your email requesting more information, I can see that you telephoned just shortly after having sent the request, where it was explained to you that the property was no longer available. This is the reason why you did not receive a reply as the property was no longer on the market and you had been made aware of this fact.
We would like to wish you the very best of luck in your future search and we are sorry that this particular property did not pan out for you.
★★★★★ 5/5
View AgentsVery professional and hard working, would definitely recommend.
I would like to say a big thank you to Sinclair Hamilton and in particular Natalie Lazzam for all her hard work in getting this sale exchanged and completed, Natalie was constantly chasing solicitors and estate agents to make sure this sale went through without delay and couldn't of done anymore to help. I wouldn't hesitate to recommend their services and I would certainly use Sinclair Hamilton again.
Alastair · 19 January 2016
★★★★★ 1/5
GoogleNot great experience dealing with these guys. We rented through them and have to say for both tenants and landlords the experience seemed unprofessional. We had a long delay getting our bond back at the end of the tenancy, we chased for weeks and Hammelton Sinclair told us the delay was due to the landlord. Landlord told us the bond was signed off weeks ago. The landlord promptly got hold of Sinclair Hammelton and the bond suddenly was released. During the tenancy we had numerous changes of primary contact and when things went wrong they were slow to respond or never came back to us after we chased them numerous times.
Scott · 27 August 2019
Agent replied
Dear Scott,
Many thanks for taking the time to leave a review. I am sorry you do not feel that you had a positive experience with Sinclair Hammelton Lettings.
Regarding the changes of primary contact, this would have been down to ongoing efforts to improve our service to both our Tenants and Landlords, although you could always have contacted the office here in Bromley directly if you had any concerns and we would have been more than happy to assist. However, we will of course look at your case on an individual basis and please rest assured that any changes or training required will be put in place to ensure that we provide an excellent service.
I have also investigated your end of tenancy deposit release. The checkout was carried out on the 3rd of April, 2019. The report was then sent to your Landlord for their response and to clarify if there would be any claims on your deposit. The deposit was released back to you on the 30th of April, as soon as we received notification from your Landlord that they did not wish to make any claims. I note that in the interim we did repeatedly request an invoice/receipt for your end of tenancy clean, to expedite the deposit return. This, unfortunately, was never received, which did contribute to the delay.
We would like to wish you all the very best in your new home and hope that we have been able to provide some clarity regarding your concerns and comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
