Every review we hold for the Bromley office, from every platform, shown as written. First names only.
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5/5
GoogleMy partner and I just moved into a new place managed my Leaders Bromley and it was overall a great experience. All the staff involved were very helpful, but a special thanks to Shuk as she looked after us and made sure everything went smoothly. Sheβs great at her job and communicates efficiently.
Martyn Β· 25 February 2023
Agent replied
Dear Martyn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad a pretty smooth and painless experience organising a flat with Leaders! They helped me and my roommate navigate these troubled waters with the ongoing housing crisis. Megan was excellent throughout the process!
Kyle Β· 14 June 2024
Agent replied Β· 21 June 2024
Dear Kyle Lautenbach
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan is wonderful. She couldn't have been more accommodating if she tried. Everything was seamless, effortless and simple. She was very reassuring and made sure she secured the property for us. Thank you Megan!
Rosie Β· 22 May 2024
Agent replied Β· 21 June 2024
Dear Rosie Simpson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleAbsolute scam of an agent. They will push for 'No deposit option' and when you leave will try to charge you for more just as landlord asks- They are not good at responding to things β¦
Ahasanul Β· 20 December 2025
Agent replied Β· 26 August 2024
Dear Ahasanul Kabir
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleI am currently in the process of the moving and Megan has been such a great help. Any questions or queries I have had, she has been exceptional. She is a true asset to Leaders.
Shaun Β· 22 April 2024
Agent replied Β· 21 June 2024
Dear Shaun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan has been incredibly helpful in the process of securing our new flat. It felt very easy to go through with Megan being available to answer all of our questions we had.
Andrew Β· 31 May 2024
Agent replied Β· 21 June 2024
Dear Andrew Hill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI want to say a Big Thank you to Fiona and Cathey to do the impossible to be possible and all of you guys from Leaders to be so wonderful and look after US i will. recommend this Letting Estate Agency they act wonderful and care of the costumer you won't be disappointed we did a wonderful a week journey
Thank you guys
Merry Xmas π
Carlos Β· 30 December 2020
Agent replied Β· 30 December 2023
Hi Carlos Ruiz,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleVery nice property. Move in very efficient. 3 years ago. Just vacated due to location move. Fiona was superb from start to finish. Fantastic manner. Big thank you to her. She also leads and directs the Team very well. Leads by example. Thanks. Marcus.
Marcus Β· 9 September 2023
Agent replied Β· 30 September 2023
Dear Marcus Valenzuela
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI want to say a Big Thank you to Fiona and Cathey to do the impossible to be possible and all of you guys from Leaders to be so wonderful and look after US i will. recommend this Letting Estate Agency they act wonderful and care of the costumer you won't be disappointed we did a wonderful a week journey
Thank you guys
Merry Xmas π
Carlos Β· 10 December 2020
Agent replied
Hi Carlos Ruiz,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleVery nice customer service, helpful staff with impeccable service, especially Megan. She especially made me like Leaders. Will definitely recommend them
Funmilayo Β· 8 November 2024
Agent replied Β· 8 December 2024
Dear Funmilayo Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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2/5
GoogleAvoid if you can, full details below.
After 4 months of constant chasing, I finally received my deposit back, actioned β¦
Justin Β· 22 March 2026
Agent replied Β· 22 April 2026
Dear Justin,
We value your feedback and sincerely appreciate you taking the time to share β¦ More
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5/5
GoogleVery smooth and professional moving experience with them as a tenant. Especially Megan was so helpful and informative in every step.
Definitely recommend! Thanks a lot!
Gamze Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Gamze B.
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI was assisted by William and Cathey of the Leaders Team at Bromley and have found them most helpful. William responded very quickly to my initial email showing interest in a property and when he wasn't available, Cathey was right on hand to help. Communication has been forthcoming and they both answered any queries I had. I would highly recommend.PositiveResponsiveness, Professionalism
Shivonne Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Shivonne Wellington,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI worked with Megan to secure a rental property in Bromley while living in Leeds! Great service always quick to respond even when my questions were many and at times probably stupid. Would definitely use Leaders again to find a property.
Jemma Β· 16 September 2023
Agent replied Β· 30 September 2023
Dear Jemma
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders Letting agents are very professional in finding a right property.
Shuk Mustafa was very helpful and she personally taken care from starting rent negotiations with landlords until entered into Property.
I strongly recommend Leaders Letting agents to everyone who are looking for properties.
Rajesh Β· 10 June 2023
Agent replied Β· 24 June 2023
Dear Rajesh Kumar Pulla
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat experience! Megan was outstanding, helping us from enquiring to view right up to the move-in day! We couldnβt have asked for a smoother process
Nabeel Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Nabeel Floris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAdrian from Bromley Leaders Sales, is an absolute star! Weβve just sold our flat. Despite difficult time with lockdown and virus, Adrian was always available on the phone or email for any reassurance or communication with our buyer. He crept us informed at all times. Adrian goes the Extra Mile to insure customer satisfaction is guaranteed! Definitely recommend Leaders for anyone looking to sell.
Angelica Β· 13 June 2020
Agent replied
Hi Angelica Basnyak,
Thank you for the great review of our Leaders Estate Agents Bromley team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Bromley
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5/5
GoogleLeaders agency made it so easy for my family to move into our new homeβ¦Megan made sure I was okay with all my documentationβ¦She was very patient with my and helpfulβ¦.
Aminat Β· 16 March 2024
Agent replied Β· 22 March 2024
Dear Aminat Busari
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe were under Leaders management for many years and each time we called they responded very fast to our need. Coincidentally, we found a new property advert from Leaders and they made our planned move very easy. I would like to specifically thank Cathey and Fiona for their help in guiding me through the application process.PositiveResponsiveness, Quality, Professionalism, Value
Sunny Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Sunny Emmanuel,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleMegan F. was our agent at Leaders and she could not have made the renting/moving process smoother! We received a friendly and efficient service from Leaders and Megan was always quick to respond to our various emails. Thank you again for your support :)
Ioe Β· 26 March 2023
Agent replied Β· 24 June 2023
Dear Ioe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a really hard time finding a place in Bromley that fit my needs. Leaders was the 9th agency I walked into and Megan rung me back with a really nice apartment that just came in that day and managed to squeeze in a same day viewing; all on super short/0 notice. She later helped me with back and forth emails to sort out the document side of things which is really super appreciated.
Thank you so much.
Sam Β· 17 February 2024
Agent replied Β· 24 February 2024
Dear Sam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThere is a lovely estate agent called Hannah who works here and I am so pleased she was assigned to me. She really understood what it was I was looking for and showed me amazing properties as a result; which I fell head over heels in love with!
Itβs definitely worth requesting her if she is available :) You wonβt be disappointed with your service.
Nadia Β· 9 February 2019
Agent replied
Hi Nadia, we are so happy to read such a great review about Leaders Bromley. Our staff always want to provide the highest level of service to our customers wherever possible and we are delighted that Hannah has been able to do this for you and offer you so much assistance in your property search. We will pass your comments onto Hannah who we know will be thrilled to have received such amazing feedback. Kind Regards, Leaders
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5/5
GoogleThank you to Megan and Fiona for making my letting process so seamless from start to finish. Itβs reassuring having great support as a first-time landlord. Appreciate the help
Jasmin Β· 21 March 2024
Agent replied Β· 21 June 2024
Dear Jasmin Cook
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI rented a property with Leaders recently. Very easy process, from viewing, to check in and pre check in improvements and any property management issues. Very supportive of an unexpected issues that arose from my side. Megan Filkins was in contact, professional and available the whole time. Overall very impressed and would let again via this agency.
Melissa Β· 29 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.