Every review we hold for the Bromley office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleFiona at Leaders has been brilliant. She has dealt with all my queries throughly and efficiently and been greatly reassuring during COVID-19. Fiona was able to employ safe social distancing measure to allow us to view a property and organised all necessary repairs to the property to be sorted within days. She has been one of the best estate agents i have ever encountered, professional, pragmatic and proactive at all times. I am very grateful for her and impressed with Leaders.
Pippa Β· 13 June 2020
Agent replied
Hi Pippa,
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with Fiona at our Bromley Branch and we are pleased you were able to take time to add a great review. Thank you from the Customer Service Team.
β
β
β
β
β
5/5
GoogleI've relied on Leaders to manage my UK property for the past 2 years. They've done a great job of taking care of my compliance obligations and, when needed, sourcing tenants. I particularly appreciate how responsive Fiona Minnett is, even to questions that don't directly fall to her responsibility. This gives me piece of mind as I don't live in the country.
A Β· 26 March 2023
Agent replied Β· 24 June 2023
Hi Michelle Bester, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Bromley
β
β
β
β
β
5/5
GoogleI've started my journey with Leader from the last March 2025. At the first I wasn't quite happy due to some not so efficient people of them. But recently I have experienced really some great customer service from the Property Manager Melay β¦
Adity Β· 20 January 2026
Agent replied Β· 20 March 2026
Dear Adity H H,
We are very happy we could provide you with a positive customer experience. β¦ More
β
β
β
β
β
5/5
GoogleI had rental flat from Leader Bromley Estate Agent a month ago. The office personnel were very polite and helpful. Specially; Mrs Shuk, concerned and solved any problem we have faced during process, helped us for every step. We were always in touch with her for any problem has occurred in property and she was helping immediately. Thank you so much to Shuk and Leader crew.
Metin Β· 26 October 2022
Agent replied Β· 25 October 2024
Dear Husamettin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleI have always found all the staff at Leaders to be incredibly helpful whatever I have asked of them. They are all extremely professional but also very warm and personable as well, which makes for a great combination. Toni Hartwell is absolutely brilliant and has been so helpful on countless occasions. Leaders commitment to their clients is very reassuring and they are skilled in what they do which makes them very effective.PositiveResponsiveness, Quality, Professionalism
Ben Β· 27 August 2021
Agent replied
Hello Ben Marlowe
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
β
β
β
β
β
5/5
GoogleThe staff at Leaders are very professional especially Megan. The whole process from the time we viewed the property to the time it was finalised took a short time which suited us.
Peninah Β· 17 November 2024
Agent replied Β· 8 December 2024
Dear Peninah Ssennoga
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI had rental flat from Leader Bromley Estate Agent a month ago. The office personnel were very polite and helpful. Specially; Mrs Shuk, concerned and solved any problem we have faced during process, helped us for every step. We were always in touch with her for any problem has occurred in property and she was helping immediately. Thank you so much to Shuk and Leader crew.
Husamettin Β· 13 August 2022
Agent replied
Dear Husamettin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleGood service.
Megan has been really helpful, she assisted us really well. She managed to squeeze us into her viewing bookings, and then to get all the paper work done in a week!!!!
So we have our new dream house within 10days!
Thanks a million
Mena Β· 17 March 2024
Agent replied Β· 30 March 2024
Dear Mena Di Bernardo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleHuge shout out to Shuk and Megan
Who me and my partner owe a huge thank you too
For doing everything possible to make our move happen quick and efficiently
Clear communication and always happy to help
Leaders Bromley should be proud to have them on their team !
Thanks again ladies
Aimee-Nicole Β· 23 September 2023
Agent replied Β· 30 September 2023
Dear Aimee-nicole Adams
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI and my husband had a great experience letting a flat in Bromley.
Megan from Bromley branch was super nice and friendly and made it easy and possible to get the property. Thank you so much Megan and thank Leaders i love the welcome home gift π . β¦
Joba Β· 23 November 2023
Agent replied Β· 30 December 2023
Dear Joba Ese
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleReally happy with service. Hannah went above and beyond. Told her what I wanted and she only showed me properties that fitted my criteria. After going on other viewings with some other Estate Agents I was so frustrated as they clearly didnβt listen, which wasted both our time.
It was refreshing to be shown exactly what I asked for and I found my perfect home. Hannah is an asset to the company and even the after service is fantastic.
Linda Β· 9 February 2019
Agent replied
Hi Linda, thank you so much for your positive comments about Leaders and the team at Bromley. We are so pleased to read how happy you have been with the service and support that you received from Hannah throughout your property search and are delighted that she has been able to help you find your perfect home! We will pass your comments onto Hannah as know she will be thrilled to have received such a wonderful review. Kind Regards, Leaders
β
β
β
β
β
5/5
GoogleWe had a great experience with Leaders Letting & Estate Agents. The agent Harrison who assisted us was incredibly kind, professional, and supportive throughout the process. β¦
Nanditha Β· 22 April 2026
Agent replied Β· 22 April 2026
Dear Nanditha Prakash
We greatly appreciate your 5-star review and the time you took to share your β¦ More
β
β
β
β
β
3/5
GoogleThe viewing, set-up and actual tenancy itself were all good. The rating reduction is due to the Leaders agent pushing No Deposit Option as my only option to secure the property, and that by paying this I wouldn't have payable liabilities at the end of tenancy as the landlord could claim, and that's not true. Bit scammy. Check out Reddit about Leaders & NDO. Out of pocket an unexpected few hundred £££ due to this. Lesson learned.
L Β· 19 October 2024
Agent replied Β· 28 October 2023
Dear L Buckley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLeaders have provided me with top quality service available in the market, highly recommend them. Harrison my letting agent, is fast, reliable and very helpful during the process.
Manu Β· 1 April 2026
Agent replied Β· 22 April 2026
Dear Manu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Harrison. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back β¦ More
β
β
β
β
β
5/5
GoogleWe are just about to move in to our new house thanks to Megan. Our application was not straightforward, but Megan went above and beyond to help us. Higly reccomend!
Svitlana Β· 25 September 2024
Agent replied Β· 25 October 2024
Dear Svitlana Chernetska
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleMegan was an absolutely amazing letting agent, she made the whole process feel really smooth and was always there when we had a questions. Would highly recommend using Leaders estate agents, especially Megan!
Jaya Β· 5 August 2024
Agent replied Β· 26 August 2024
Dear Jaya,
We are so glad Megan could help you - and we hope to work with you again soon!
Kind regards,
Abby - Customer Care Team
β
β
β
β
β
5/5
GoogleMost recently Iβve rented out a property with Leaders and theyβve endeavoured to ensure as smooth a moving process as possible. Especially as acting as liaison with the landlord to resolve an ongoing internet connection issue. Megan has been my primary contact and sheβs been very proactive and communicative.
Damien Β· 9 September 2023
Agent replied Β· 30 September 2023
Dear Damien Powell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleA Big thank you to Megan Filkins for her support and warmth professional service she displayed all through my rental process.
Also Iβm impressed by the system put in place, ensuring all Utility bills and council tax are setup with ease.
Thank you
Uju Β· 25 January 2024
Agent replied Β· 24 February 2024
Dear Uju Nwachuku
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
4/5
GoogleVery thankful that we choose Leaders to rent out. Megan Filkins was very attentive and helpful throughout the whole process from viewings to collection of the keys. The gift box was also a thoughtful amazing gesture. Thank you! The Adebayos
MsAnulove Β· 7 March 2024
Agent replied Β· 21 March 2024
Dear Msanulove,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleI recently let my first ever property through Leaders and I cannot recommend them highly enough. I was so impressed with the whole procedure from start to finish and how knowledgeable the staff are at Bromley. The Lettings Manager Fiona Minnett made me feel ease at my valuation and was always on hand to answer any questions which I had throughout the process.
Charlotte Β· 11 March 2022
Agent replied
Dear Charlotte East,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleHad a good experience finding a new property with Leaders, both Megan and Fiona were super helpful and very responsive to queries. Would happily rent from them again!
Alex Β· 25 September 2024
Agent replied Β· 25 October 2024
Dear Alex Donisthorpe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleThe Leaders bromley team and especially Nikita who is dealing with the property I rent , are very helpful and pproactive.Nikita shorted out the broken fridge in the kitchen and a damaged window in the bedroom very quickly and kept me informed all the way. She is very friendly, professional and always reply to emails promptly! I have no complaints and I am a happy tenant. Thank you Nikita and the Leaders Bromley team!
Dimitra Β· 9 February 2019
Agent replied
Hi Dimitra, thank you so much for your positive comments about Nikita and the Leaders team at Bromley. We are so pleased to read that Nikita has been so helpful and proactive throughout your dealings with her sorting out repairs so quickly, keeping you updated along with way and ensuring you as a Tenant are happy. We will pass your thanks onto Nikita and the team and know they will be delighted to receive such amazing feedback. If there is anything else we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
β
β
β
β
β
5/5
GoogleReally happy with the service provided by Leaders Bromley! A special shout out to Fiona and Megan, who went above and beyond from start to finish. They were incredibly helpful and made the whole process smooth and easy. Thank you!
Ragu Β· 17 February 2024
Agent replied Β· 24 February 2024
Dear Ragu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleFiona was very lovely at the viewing, she even made me fall in love with the apartment more. Megan made my process very easy and simple. Thank you both for your support, really appreciate it.
Cassendra Β· 22 May 2024
Agent replied Β· 21 June 2024
Dear Cassendra Kyere
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.