Every review we hold for the Bromley office, from every platform, shown as written. First names only.
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5/5
GoogleAleyna was brilliant! so friendly, patient, and knowledgeable. She made the whole flat viewing experience easy and enjoyable. Really appreciate her help!
Alice Β· 1 April 2026
Agent replied Β· 22 April 2026
Dear Alice Ilieva
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleLeaders Agency made it so easy for me to move into my new home. I was met at the property by Megan for a viewing and she made it so easy for me to make a decision. She was very well spoken and very hard working once I told her I wanted to move in straight away. She got this sorted for me within a week and the whole process went very smoothly , I canβt speak highly enough of herπ
Aidomo Β· 10 February 2024
Agent replied Β· 24 February 2024
Dear Aidomo Emakhu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have just moved into my property and from first contact the experience has been absolutely fantastic!! Megan in particular is an absolute gem! Everything was straightforward and so easy and I received quick replies to any emails or enquiries I sent. Professionalism was outstanding the process was so streamlined. I would 100% recommend these agents. Moving home is supposed to be stressful and Megan made it painless. I am thoroughly impressed!
Diana Β· 27 June 2024
Agent replied Β· 26 August 2024
Dear Diana Frimpong
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat service. Molly was so helpful and made the process so much easier. Especially as a first time renter! Thank you again.
Ella Β· 20 January 2026
Agent replied Β· 20 March 2026
Dear Ella Mason
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleFirst time renting with Leaders and itβs been great! Aleyna was a big help, everyone professional and kind
Sabrina Β· 20 February 2026
Agent replied Β· 20 March 2026
Dear Sabrina Hansen Delgado
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleShuk has provided an amazing service when letting out my property. She is always quick to respond to queries and has made renting the property so smooth. It really has taken a lot of the admin out of being a landlord . Thank you
Laura Β· 1 August 2026
Agent replied Β· 22 August 2026
Dear Laura Israel
We greatly appreciate your 5-star review and the time you took to share your experience with Shuk. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleI had a great experience working with Harrison while searching for a property in the Bromley area. He was professional, friendly, and really attentive to what I was looking for. Throughout the whole process, Harrison was responsive and kept me updated every step of the way, which made things so much easier and stress-free. He really went the extra mile to help me find a place that suited my needs, and I couldn't be happier with the outcome. Iβd highly recommend Harrison to anyone looking for a property, thank you again for all your help!
Harrison Β· 17 April 2025
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5/5
GoogleUpdated review (2024) I've recently engaged with Leaders on another property and (again) the whole process has been very efficient. Megan Filkins was dealing with my application and was faultless at every step and very professional. I would highly recommend.
Original Review (2023) Megan from Leaders was brilliant and very helpful throughout the process of viewing and my application, all my queries were answered very promptly and the whole process was very smooth and efficient.
Bsimps99 Β· 25 January 2024
Agent replied
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMe and my partner recently found our new place with the help of Megan Filkins and the Leaders team. She was very efficient and communication was clear and quick. Leaders has a portal for setting up and documenting the paperwork which prevents back and forth complicated communications and everything is systematic. Fiona was also very helpful when we went to get our keys and answered our questions clearly. Thanks Megan and the Leaders team.
Leyla Β· 25 January 2024
Agent replied Β· 24 February 2024
Dear Leyla Γnal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA big shout out to Aleyna, sheβs been a great help during our property search
Serife Β· 20 February 2026
Agent replied Β· 20 March 2026
Dear Serife Ciftci
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleMrs Lauren Nield was one of the best tenancy managers I've ever worked with. Always professional, responsive, efficient and helpful. Many thanks to her.
Sami Β· 8 August 2026
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2/5
GoogleOnly letting agent give respect to tenant and follow up all the maintenance quickly therefore leaders are eligible for 5 star.
However after ending up the tenancy we didn't get the deposit amount for 4 months because the inspection report was not fairly done we charged 385Β£ by landlord. It's was not landlord/leaders mistake it was based on check out report which shows tenant needs to repair carpet and worktop etc.
The check in report confirms the property was give back in same condition and some with age consistent but inspection check out report says tenant should refurbished all the responsibility of tenant.
We didn't agree with the check out report and we claim dispute on TDS and we submited all the checks in report 2022 and check out report 05/2023.
Finally with all evidence TDS hold only 100Β£ and give back the 1300Β£ deposit last week.
Leader should review both check in and check out report before sending to landlord it saves time and money and check whether the Inspector have competency and experience for inspection. And I believe inspector k.patel should review the check in history before make final report it will not affect Leader any more.
Thanks
Dilipkumar
Dilip Β· 22 August 2023
Agent replied Β· 26 August 2023
Dear Dilip Kumar,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleMy family received an excellent service from Megan Filkins (Negotiator) during the process of moving into our new home.
Megan was very professional, warm, supportive and informative with regards to our move.
She was willing to go the extra mile to support us in settling into our new home and she addressed all our concerns.
I will not hesitate to recommend Megan and Leaders Letting agents to anyone looking for a new house to rent or buy.
Sunny-Mars Β· 26 October 2023
Agent replied Β· 25 October 2024
Dear Meshach
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had an excellent experience with Leaders specially with Megan. From the initial search to the final move-in preparations, Megan was incredibly helpful, responsive, and attentive to our needs. She made the entire process smooth and stress-free. We highly recommend their services to anyone looking for a new home to buy or rent.
Thank you, Megan and the whole Leaders' team, for your outstanding support!
Raghuvendra Β· 31 May 2024
Agent replied Β· 21 June 2024
Dear Raghuvendra Singh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLooking for a place to rent can be time consuming and stressful, for someone who has a very busy job I need to move quicky. The overall customer experience was pretty impressive. Megan has been super responsive from registering my interest to the signing the tenancy agreement. An overall efficient and seamless process.
Michelle Β· 6 December 2024
Agent replied Β· 27 December 2024
Dear Michelle Jones
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmazing professional service. They have a system which takes full care of paper work, on boarding ( utility, council set ups) checklist and all digitally managed... Making best use of technology.
Special call out for key member Megan Filikns - very professional, approachable and always happy to guide, help and assist... Someone who really understand from tenant perspective and will go above and beyond to address your query and concerns in timely fashion
Thanks team and Especially Megan for everything...
Pinkesh Β· 3 June 2023
Agent replied Β· 24 June 2023
Dear Pinkesh Jain
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI am incredibly grateful for the exceptional service and support we received from Megan Filkins during our rental process. From the moment we first connected with Megan, she went above and beyond to ensure our needs were met and that we found the perfect home. Her dedication, professionalism, and attention to detail were truly remarkable.
Megan's professionalism, prompt communication, and genuine care for her clients made a significant difference in our rental experience. She was always available to address our queries and concerns, providing us with valuable insights and guidance. Her proactive approach and commitment to delivering exceptional service were evident at every stage of our interaction.
In conclusion, if you are seeking a dedicated and knowledgeable real estate professional for your rental needs, Leaders are the one and Megan Filkins is the person to contact. Her expertise, attention to detail, and personalised approach will make your rental experience smooth and stress-free. We are thoroughly satisfied with the services Megan provided, and we highly recommend her to anyone in search of a top-notch rental agent.
Thank you, Megan, for your outstanding service and assistance. You made finding and moving into our rental property a breeze, and we truly appreciate all your efforts.
Mo Β· 27 May 2023
Agent replied Β· 24 June 2023
Dear Mo Blair
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have a portfolio of properties in the Bromley area and was dissatisfied with the management service I was receiving from my agent at the time. I contacted a few local agents and decided to appoint Leaders on the basis that Fiona Minnett was confident in her advice and sold Leaders services well. The management takeover was a very smooth process which took the stress out of it for me and we are now 3 months in and they have not disappointed . They have delivered on all Fionaβs promises. I would recommended.
Ally Β· 25 May 2023
Agent replied Β· 24 June 2023
Dear Ally
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat Service provided and made finding our first flat to rent super easy and stress free. Megan Filkins was super patient with us as we navigated our working hours around getting information filled in and finding information. She was always quick in replying and extremely helpful. We will definitely be using Leaders again!
Ed Β· 17 November 2024
Agent replied Β· 8 December 2024
Dear Ed Ed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently went through the process of renting a property for the first time. It was all brand new to me but Megan made my experience so stress free, quick and easy! She answered absolutely all of my questions and made the process so smooth. I really canβt fault her customer service, an absolute gem and pleasure to speak to!
Ginamon Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Ginamon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAleyna has been so helpful and kind during our property search Iβm super pleased with her service
Canan Β· 20 December 2025
Agent replied Β· 20 March 2026
Dear Canan Ciftci
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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4/5
GoogleMegan and Fiona were very helpful and friendly from the start and completion of my renting journey.
They answered all my questions promptly.
Megan went above and beyond to help with my rental application which I greatly appreciate.
It was lovely surprise, when I went to pick up my keys and Fiona gave me a Leaders moving in box which had lovely goodies in.
Thank you Ladies π.
Lucy Β· 25 January 2024
Agent replied Β· 24 February 2024
Dear Lucy Haynes,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleMegan @ Bromley Leaders has been superb in every part of my move. She is an amazing person who goes out of her way to help. Could not have been a smoother onboarding to my new place. If your looking for someone to help, then Megan is the one and Leaders is a great agency to go with
Jon Β· 27 July 2024
Agent replied Β· 26 August 2024
Dear Jon Deakin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently spoke with Jake at Leaders Bromley and was really impressed by how professional and polite he was. He took the time to understand exactly what I was looking for and helped me with everything I needed. He also promised to follow β¦
Ana Β· 22 May 2026
Agent replied Β· 22 June 2026
Dear Ana Bakotic
We greatly appreciate your 5-star review and the time you took to share your β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.