Trusted Agent profile · Bromley · Kent
★★★★★
318 reviews across 1 platform
20 - 21 Church Road, Bromley, Kent, BR2 0EG
Part of Leaders, see every office.
Leaders's office in Bromley, Kent, at 20 - 21 Church Road, is rated 4.8 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.8.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleI dealt with Megan on the phone, and I must say I was very impressed with her Professionalism, and I also appreciated, always being kept in the loop of what was going on and when.
Dear Matthew Edge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to recommended Leaders of Bromley because of the professionalism in their work when renting out properties. They helped me secure the right tenant after going through a very difficult period with another agent. Fiona Minnett was particularly cooperative and she guided me through every stage in a very understanding way.PositiveResponsiveness, Quality, Professionalism, Value
Hi Norbert, thank you so much for the positive review! Fiona and the team at Bromley will be happy to read your review and we appreciate your time to give great feedback. Thank you from the Customer Relations Team
5/5
GoogleMegan from Bromley Branch has helped me with what has been a difficult move as we were moving across the country. Throughout the entire process she has been patient understanding and has remained professional even at times when I became frustrated at her. Megan you are a star, my family and I are forever grateful for your help. Best service ever!
Dear Olidia Quashie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlevery happy with the process from start to finish. Really good communication and follow up and very accommodating with changes and inquiries. Shuk was very professional and on hand to answer any questions we had.
Dear Alex Manos Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan was great help! Was really friendly when doing the viewings and good communication!
Good Afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad Molly as my estate agent, she was the most incredible person, so polite and honestly so helpful when it come to me renting and finding somewhere so quick from texts to paperwork she was amazing! Definitely recommend to anyone who uses bromley leaders!
5/5
GoogleI dealt with Megan F and what a breath of fresh air she was to deal with, made things seem so simple and easy to deal with during the process so glad I dealt with her
Dear Katie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDreadful communications and extremely poor customer service. I’d avoid this agency in future. It feels as if you are bothering when you call as they just completely ignore you
Dear Jorge Alvarez, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleI definitely recommend Leaders as they helped me a lot to rent a flat in Bromley. I could always contact them easily, especially Emma Young and Cathey Cullum have been very very helpful. They would guide me if i was not sure about anything. Thankyou Leaders 😊PositiveResponsiveness, Professionalism
Hi Trek 04! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
1/5
GoogleOverall, we’ve not had a very bad experience with Leaders agents Beckenham/Orpington and all these culminated in our loss of confidence in their professionalism or expertise in letting our properties and we’d advise both landlords and …
Good Morning Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in … More
5/5
GoogleI have recently relet my flat in Bromley through the Leaders Bromley office. Both Fiona Minnett, the Lettings Manager, and Megan Filkins, Senior Lettings Consultant, have been extremely professional and helpful in their handling of this process. I've been very grateful for their advice in dealing with both the previous and prospective tenants.
Dear Christine Worrall Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan is a very good and nice person. She respond quickly anytime you need her assistance. Leaders team are wonderful people.
Dear Motunrayo Mujidat Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to say what an excellent service I have received from Leaders in Bromley. All staff are always polite and very helpful and I was kept up to date as things progressed. Hannah was my main contact who went above and beyond to bring my sale to exchange. Very professional and would highly recommend.
Hi Sally, many thanks for taking the time to leave a review. We are delighted that you have found the service of our Bromley branch excellent and that you would highly recommend us. We will be sure to pass your kind words onto the team, especially Hannah.
5/5
GoogleI would like to thank Adrian Burch for his service. He provided me with an amazing service, despite what we are going through with covid, he managed to get my house sold within two months. He would always contact me to give me updates and was very helpful! Thanks.
Hi James Phillips, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery friendly yet professional team who could not have been more helpful. This was our first foray into renting and we had seen many properties with different agents. Leaders stand out from the crowd with their “ can do” attitude. They were head and shoulders above many others with their customer service and efficiency.
Dear Mj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have always been very helpful, available to resolve any issues and polite while handling all this.
Dear Divya Jain, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
5/5
GoogleI cannot thank Cathey and Will enough for their help in finding me a new property. This was my first time renting and they both took the time to answer any questions I had to the fullest detail. Could not recommended them enough!PositiveResponsiveness, Quality, Professionalism, Value
Dear Ryan Bown! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI have a very pleasant experience with leaders Bromley. . Will Melhuish is a very professional and helpful gentleman. He helped me in every possible way to get me a tenancy agreement for my new home. I will strongly recommend them.
Dear Faisal Shehzad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to thank Michael for an extremely accurate valuation and the passion he showed in selling my property. If you want a serious estate agent to sell your property or to buy a property, Leaders is the place you want to go! Very honest service which is hard to find these days!!
Hi Mark, many thanks for taking the time to leave a review - we are delighted you have been satisfied with our team, in particular Michael. We strive to provide an excellent and transparent service for all our customers.
5/5
GoogleThey were the nicest agency we interacted in the area and were able to find a flat very suitable for us. Special thanks to Elif and Helena for their help and responsiveness.
Dear Mustafa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleFrom the first point of contact, I have had a quick, professional and helpful experience with Leaders Bromley, especially William and Cathy. Fingers crossed my move goes as smoothly as the rest of the process has.PositiveResponsiveness, Professionalism
Dear, Donna Rainsley, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI've recently moved and the service I received from Leaders Bromley has been great. Special thanks to Will Melhuish for answering to all of my enquiries very promptly and in a very friendly/professional manner.PositiveResponsiveness, Professionalism
Dear Joni Kukkola, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWow! What a great experience I had with Leaders finding a property. Jake was so lovely, the first property I enquired to view wasn’t for me, he told me about another property that had recently come available and it was me all over! He made the process really easy and answered all the questions I had about renting, I had never rented before and he was so helpful. Would highly recommend Leaders and a big thank you to Jake for making the process so much easier than expected :)
5/5
GoogleThank you to aleyna for being really helpful during our property search🙏🏽 …
Dear Gulusan Saklav, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
