Trusted Agent profile · Bromley

Alan de Maid Bromley reviews

★★★★★ Excellent

307 reviews across 2 platforms

The Old Municipal Buildings, 19 East Street, Bromley, BR1 1QE

Alan de Maid's office in Bromley, at The Old Municipal Buildings, is rated 4.6 out of 5 across 307 reviews on two platforms, including 297 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.

Google logo

4.7 / 5

297

Reviews on Google

This office

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

I am so happy we chose ADM to sell our property. They are true professionals. We felt like clients not customers and their honest, knowledgeable hard working approach in my opinion sets them apart from other estate agents. I would recommend them to anyone looking to sell, they make the whole process a great experience. Well done ADM.

Michael · 14 June 2019

Agent replied · 12 June 2024

Thank you Michael for your glowing 5* review of our local Alan de Maid team. It is always great to read such positive reviews and recommendations from our clients. Kind regards, Scott

5/5

Google

ADM were helpful from start to finish , although that was not long at all…… great Communication & very professional. I would definitely recommend & use again. Deborah

Debby · 15 November 2023

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very happy with the service received from the letting team at Alan de Maid in Bromley. What a lovely team of professionals who found a tenant quickly and efficiently for me.. They kept me informed and were in regular contact at every stage. I felt in safe hands and I am grateful to have found them. Thankyou.

Ruth · 14 June 2019

Agent replied · 12 June 2024

Thank you Ruth for taking the time to let us know how pleasing the sevice you received from the local Alan de Maid team was. Kind regards, Mark

5/5

Google

ADM were helpful from start to finish , although that was not long at all…… great Communication & very professional. I would definitely recommend & use again. Deborah

Deborah · 24 October 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks Bee Cemal for always giving us your exceptional service. Your immediate response to my queries/concern is highly appreciated. From the day of house viewing until now you always show us your professionalism. Thanks Alan de Maid and most esp to Bee...

Ana · 14 June 2017

5/5

Google

The service we received from Bee Cemal was a shining example of how to deliver ultimate customer service satisfaction. Moving at any time can be quite stressful, however Bee's calmness, professionalism and top notch communication ensured the process was seamless. Thank you!

Paul · 14 June 2017

5/5

Google

Amazing service! This is the first time I'm dealing with the agency and after hearing lots of horror stories I was prepared for a long bureaucratic process. However it took only three working days from viewing the property until signing the contract. Very very happy and I will definitely recommend Alan de Maid to anyone.

Anna · 14 June 2019

Agent replied · 12 June 2024

Hi Anna, thank you for your great 5* review and recommendation. Delighted to read that you have found the process with Alan de Maid so efficient. Hope you are settling in well, best wishes, Tracey.

5/5

Google

Excellent service and market advice as always from the Alan de Maid team. Ravina and co always go the extra mile. Highly recommend.

Michael · 15 December 2023

Agent replied · 12 June 2024

Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Although we have not bought our flat with Alan de maid the staff really helped us to understand better out needs and what exactly we would like to buy. Friendly and professional with no hidden information. I suggest a visit to them to whoever looking to buy a flat/house.

Vasiliki · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

We've had an amazing experience with this agency, everything was smooth and easy and Abbey, Bee,Tanya, Oliver and were super kind and helpful. Thank you so much guys!

Emilia · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service in helping us find and move into our newly rented home. Chloe Williams was very helpful and always responded promptly to any queries. An all round great experience in using Alan de Maid. Thanks you Chloe!

James · 14 June 2016

5/5

Google

Natasha dealt with my query since from the first call, arranged a view in a perfect flat for me and my girlfriend, advised and help us to move as soon as possible. Best experience until now in London, will recommend to everyone that need a perfect and reliable service. Cristian & Valeria

Cristian · 14 June 2018

Agent replied · 12 June 2024

Thank you Cristian for your wonderful 5* review of Natasha and the team at our Alan de Maid team in Bromley. It is great to read that you would rate your experience as the best experience you have had to date. Thank you for the wonderful recommendation. Best wishes, Scott.

5/5

Google

The team have been really helpful throughout the process. Everyone was really lovely and supportive. Thank you again so much!

Ophelya · 15 November 2023

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Petrena handled my sale at Alan de Maid and I could not have been happier with the service and the way I was dealt with. I was always kept up to date with how things were progressing and guided through the entire process. Would highly recommend!

Christopher · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

1/5

Google

Take weeks to do anything! Keep passing the ball to colleagues who never call back

B · 14 June 2025

5/5

Google

Great agent, as a first time landlord I couldn't be happier with the service offered! Katie and Samantha were very communicative and they listened to all my needs and made the all process very easy!

Alessandro · 14 June 2016

5/5

Google

The service we received from Alan de Maid, most notably from Bee and Tanya, during our recent move was excellent. They were professional, thorough and extremely personable throughout. We would certainly use them again and have no hesitation in giving them a five star review.

Adam · 13 June 2020

Agent replied · 12 June 2024

Thank you for your glowing 5* review! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy

5/5

Google

After starting with another estate agent who were unable to get an offer on our property, Alan de Maid sold our property on their first viewing. Very professional, easy to work with. Would recommend.

Claire · 23 September 2024

5/5

Google

Fantastic start to finish - friendly, professional, knowledgeable and responsive. The team (Abbey, Bee, Tanya, Oliver) worked so well together, a well oiled machine!

Helen · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ever since Sophie came on board as our new Property Manager things have really started moving and we appreciate her help in getting everything organised and sorted. She's been very prompt in getting back to us and also proactive in getting stuff done. Thank you, Sophie :)

Andreea · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

1/5

Google

Shocking customer service for landlords never pick up the phone and never return voicemails or emails. Very frustrated at this point.

Ali · 17 August 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Really professional and helpful. Bought from Alan de Maid in March 2022. Kerry helped keep the process moving and gave additional advice. Appreciated.

Malcolm · 13 June 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ravina , thanks for your services and help to us. Excellent staff and agency. Thanks Alan De Maid bromley

Mustafa · 17 August 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had the pleasure of having Bee as my estate agent for moving into a property. She was a great help and super friendly. Definitely recommend Alan de Maid as every communication was professional and any query I had was answered quickly.

Abby · 13 June 2020

Agent replied · 12 June 2024

Thank you for your lovely comments and 5* review. I have passed your feedback to Bee and everyone else involved at the Alan de Maid branch. Best wishes, Lucy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan de Maid's Google reviews

Questions about Alan de Maid Bromley

How many reviews does Alan de Maid Bromley have?

Alan de Maid's Bromley office has 307 reviews across two platforms: 297 on Google, 10 on Trustpilot (across the whole business).

What is Alan de Maid Bromley's rating?

Alan de Maid Bromley is rated 4.6 out of 5 across all 307 reviews, and 4.7 out of 5 on Google from 297 reviews.

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Bromley won Gold; Alan de Maid, Beckenham won Gold; Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Orpington won Trusted Agent.

Where is Alan de Maid's Bromley office?

Alan de Maid Bromley, The Old Municipal Buildings, 19 East Street, Bromley, BR1 1QE.

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