Trusted Agent profile
★★★★★
307 reviews across 2 platforms
The Old Municipal Buildings, 19 East Street, Bromley BR1 1QE
Alan de Maid's Bromley office at The Old Municipal Buildings is rated 4.6 out of 5 across 307 reviews on two platforms, including 297 Google reviews rated 4.7. The 10 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Alan de Maid. Each award is assessed separately from the review sites.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
2/5
GoogleServices are excellent.
Good morning, this is definitely not the service we expect our Tenants to be receiving and I have requested an urgent update on the works outstanding on your property. I have also passed your comments on to the Director for them to review. Again, I am very sorry to read your comments and I hope that you will see an improvement moving forward. With kind regards, ADM
5/5
GoogleWe were very pleased with the service provided by team Alan de Maid Bromley: Oliver for his savoir-faire, Samantha for her patience and Katie for her attentiveness. Thank you
5/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
4/5
GoogleGood service and professional experience. Helpful, when dealing with deadlines and the stressfulness of a move.
1/5
GoogleRating only, no written review.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Please contact us to discuss via review@countrywide.co.uk. This is to allow us to verify your rating and also help us learn for any experience you may have had. Kind regards, Scott
1/5
GoogleRating only, no written review.
Please contact us to discuss via review@countrywide.co.uk. This is to allow us to verify your rating and also help us learn for any experience you may have had. Kind regards, Scott
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alan de Maid's Bromley office has 307 reviews across two platforms: 297 on Google, 10 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Alan de Maid is rated 4.6 out of 5 across all 307 reviews, and 4.7 out of 5 on Google from 297 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Bromley won Gold; Alan de Maid, Beckenham won Gold; Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Orpington won Trusted Agent.
Alan de Maid, The Old Municipal Buildings, 19 East Street, Bromley BR1 1QE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
