Trusted Agent profile · Bracknell, Berkshire
★★★★★
642 reviews across 2 platforms
New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
Part of Romans, see every office.
Romans's office in Bracknell, Berkshire, at New Manor House The Ring, is rated 4.2 out of 5 across 642 reviews on two platforms, including 641 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleReece was fantastic. He understood our needs and what we were looking for by listening and asking relevant questions, so he could assist us the best he could. Great job Reece 👍🏼 …
Dear Saleha Mughal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExceptional Support from Start to Finish! From Jack Barton. I recently had the pleasure of working with Jack Barton at Romans Bracknell for the sale of my property, and I cannot recommend them highly enough! From the very first meeting, Jack demonstrated a deep understanding of the local market and a genuine commitment to ensuring a smooth and successful sale. Their professionalism and attention to detail were evident at every stage of the process. They provided insightful advice on how to present my home, arranged stunning photography that truly showcased the property, and crafted a compelling listing that attracted significant interest. What truly set Jack apart was their communication. They kept me informed at every step, promptly answering my questions and providing updates, which alleviated any concerns I had. Their negotiation skills were top-notch, securing a fantastic offer that exceeded my expectations. Even after the offer was accepted, Romans continued to provide outstanding support, coordinating with solicitors and ensuring that everything progressed smoothly towards completion. Their dedication made the entire experience stress-free and straightforward. If you’re looking for an estate agent who goes above and beyond, look no further than Jack Barton at Romans Estate Agents Bracknell Their expertise, professionalism, and unwavering support make them the best choice for selling your property! Julie Wickens
Dear Julie Wickens Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI cannot fault this company’s service. A massive thank you to Charlotte Travers for being so attentive, supportive and professional with the process of finding us a new a property to rent, she kept us regularly updated throughout , which made the move stress free and easy , I would 100% recommend this company .. thanks again to Charlotte .
Dear Aly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleThis is the worst estate agents ever. They are incredibly unprofessional and not trustworthy at all. The only thing they love to do is reduce the property selling price and use trickery to get people to choose them and they will not explain their contract. Additionally, they will provide incorrect information to Lifetime legal who will hound you about the property sale and further conveyancing when it’s not sold. We are out of pocket of £360 because of all this mess. They have given us so much of stress in the almost 2 months that we were with them and there were more cancellations than viewings which were around 7 in total.I could give negative ratings if that was possible here.
Dear Hylinda Pereira, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleWe aren't going ahead with our property purchase with Romans but just wanted to say that the estate agent that showed us around was particularly good. Sometimes you can tell an Estate Agent is a little tired of their job but Jack, the guy who showed us around, was really enthusiastic and knew his stuff.
Dear Daniel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCertainly one of the best agencies I have dealt with in the surrounding area. Special thanks to Wilfred who has been fantastic throughout this stressful process. Keep up the good work!
Dear Pete Yeung Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent service from Hollie and team from Bracknell Romans, very helpful and efficient team indeed. Everything was done quickly and without any issues. I should appreciate their communication, it is over the expectations. As I'm a working parent who keep missing going through my emails, the team was always behind reminding the stuff have to be done. Highly recommended them, best wishes to Romans from my family.
Dear Ndz P, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Bracknell & Warfield. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleBuying a house is one of the most stressful periods in anyone's life but our experience with Rory made it much easier. He was extremely friendly, personable and professional, he really took into consideration our wants and needs but never tried to pressure us into making a decision like some other estate agents we dealt with whilst searching. Would highly recommend dealing with him.PositiveResponsiveness, Quality, Professionalism
Dear Toby Thanks for taking the time to leave us a review about Rory at our Romans Warfield branch and that he was able to make your house purchase as stress free as possible. Your feedback is appreciated. Kind regards Customer Care Team
5/5
GoogleI just want to thank Jack Fisher for the constant help he has provided me when it came to the renting the property I was interested. He has always been professional and if he didn't have the answer to my questions he would get back to me within the same day of my enquiry. So thank you Jack looking forward to moving into my new property soon.
Dear Ashley Baxter, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Bracknell & Warfield. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRomans manage our property in Bracknell. We have always had a very good service from them over the years, including finding tenants, and sorting out any maintenance problems. In particular, thank you to Sarah Boyens, who is our Property Manager. She is extremely reliable and helpful and always solves any issues we have in an efficient and timely manner.
Dear Susan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI engaged Romans to sell my flat in Bracknell. Jack Barton has been incredibly proactive through out the the process. Jack and his team have given me weekly updates and Jacks knowledge of the current market has been very helpful. Pleased to say the flat is now sold - thanks so much Jack!
Dear Nicola Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDon't use.. Romans estate agents Bracknell are horrible humans they are only interested in getting your property on there books what ever the cost. And sell as cheap and quickly as possible. I was fist introduced to Romans Bracknell from a probate valuation. I won't mention the agent. I was happy with the valuation as it came in as the same as the other two estate agents or near enough. I ended up going with a different estate agents (a friend of the family). The hole time it was on the market with them. I had Romans calling me, putting me of accepting offers as they could do better. And they have sold more houses compered to there competitors in the local area. So I've declined the two offers I had and cancelled my contract with my old estate agent. And moved to Romans. My previous offers were £535000 and the house was on the market for £600000, as soon as it's on the market with romans I noticed my 4bed house is advertised as a 3 bed and it's on at £550000 not the £600000 I put on the paperwork... I was told more people view 3 beds and they were reluctant to change to 4 bed on the website and righmove until a week later after I forced the point.. Within 4weeks of it being on the market I get a call from Romans asking if I want to lower the price to £500,000!.. 2weeks of this it was advertised wrong.. I refused and have not had a viewing since. I have given my notice to cancel the contract. As I feel like I'm being taken for a ride as a first time seller. I am speechless and appalled.
Dear Gordon Goodison, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI have had nothing a but wonderful experience with Romans Bracknell. My partner & I are moving out together for the first time & were shown round a viewing by the lovely Callum. He was super attentive, detailed & kind, always answering any questions we had & reassuring us that he would find out any information needed. We were lucky to be successful with our offer & the whole of the Romans team have been so lovely & congratulating on our new adventure! We feel such reassurance with them, with Jade answering the numerous amount of questions we’ve had as well. We can’t wait to start our new adventure with Romans by our side!
Dear Tamara Johnson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOur property manager is Jacqueline Miles‑Miller and she is absolutely fantastic! She is quick to respond to any of our emails/calls and she is extremely helpful and friendly. I was with another estate agency before Romans and I've got to say, Jacqueline is the best property manager I've had!
Dear Lucy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleThank you to Jack Barton and Lyndsey who handled the sale of my brother’s property. Thanks for keeping me informed throughout.
Dear Julie Joslin, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleVery good and efficient in customer service
Dear Ezinne Osuji We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWhen I moved into my property the Bracknell team was excellent with helping me move and any queries I had, Lisa Fazal was quick and prompt in helping me with anything I asked.
Dear Shane Avis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs a new customer especially my first time renting a property I am so happy with the service and so welcoming staff! Especially my letting agentJade Henton I would definitely recommend her professional and knowledgeable services and couldn't ask for anymore, thank you Jade and the staff
Dear Liam Devlin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have just sold our home using Romans. Jack was so supportive and talked us through the process carefully, as we were first time sellers. We were so pleased with the service that we received and couldn't fault Jack at all. He was so helpful and made us both feel at ease throughout. Thanks!
Dear Alice, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleStellar Service from Romans Bracknell Estate Agents --------------- I had the pleasure of working with Romans Estate Agents for a last-minute house move, and I'm thoroughly impressed. Their professionalism was evident from the start. Bryony Ghai, in particular, was exceptional. She guided us with expertise and care, ensuring a smooth process. Romans' entire team went above and beyond, making what could have been a stressful situation effortless. Thank you, Romans, for your outstanding service. I highly recommend them to anyone needing real estate assistance in the Bracknell area. Best regards, Lekan Lawal
Dear Lekan Lawal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI purchased a property via Romans back in May, Lyndsey Rogers handled the sale and was efficient and friendly throughout my interactions with her, kept me up to date and was thorough in her communications.
Dear Letitia Elphick We greatly appreciate your 5-star review and the time you took to share your experience with Lyndsey. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleCannot fault the clear communication given to us throughout the whole moving process, from Lyndsey. Honest helpful information and quick replies! Thank you!!
Dear Georgia Frith We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleCharlotte completely transformed my opinion on the service levels of Romans. She was on top of my property which was rented out and provided regular updates. We had an unfortunate experience with a bad set of tenants but dealing with Charlotte made things a little easier for us as landlords. Thank you Charlotte!
Dear Husni, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI found romans through Google as was looking for a place to rent with my partner. I was always told not to use romans, but Jack Fisher from Romans in bracknell really changed my views. Jack has been an absolute life saver with everything. Verry happy, thank you so much for the time you have taken to find our new home
Dear Mollie Hill! Thank you for taking the time to review your recent experience with our Romans Estate Agents Bracknell & Warfield branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Bracknell office has 642 reviews across two platforms: 641 on Google, 1 on View Agents.
Romans Bracknell is rated 4.2 out of 5 across all 642 reviews, and 4.2 out of 5 on Google from 641 reviews.
Romans Bracknell, New Manor House The Ring, Bracknell, Berkshire, RG12 1JT.
