Romans Bracknell reviews

★★★★★ 5/5

Google

We decided to go with Romans Bracknell when the estate agent for the house we wishes to buy told us they were the best. I am so happy we went with them, they were very quick, professional and always kept me updated. I wanted a very quick sale and the whole team worked to sell ny house and did it in around 12 days. Jon was our main point of contact and he was amazing! He created a whatsapp group with me and my husband and always kept us in the loop of what was going on. If I ever have to move again I will definitely go to Romans Bracknell.PositiveResponsiveness, Quality, Professionalism, Value

Rajbinder · 27 August 2021

★★★★★ 5/5

Google

We’ve just rented and moved into a 2 bedroom apartment through Romans and have had nothing but a positive experience. Romans provided us with a range of properties that fitted our budget and specifications. I’m also very impressed with the way they undertook their Covid safe procedures when viewing properties. Our point of contact was Jack Fisher who was brilliant. We couldn’t fault him! Jack was super helpful, knowledgable and always on hand to answer any questions we had via email or phone. Jack kept us updated every step of the way, from our offer being accepted, signing our tenancy agreement to getting our keys. I highly recommend renting a house through Romans.PositiveResponsiveness, Professionalism

Kelly · 27 August 2021

★★★★★ 5/5

Google

After having a terrible time with another estate agent, I was worried about putting my trust in another to rent my flat! The whole process has been smooth and simple, with great communication and always someone at the end of the phone. Romans found a tenant within 2 weeks and they sound perfect, I'm looking forward to them moving in. I really feel like Romans have gone above and beyond for me. Special shout out to Ryan, Sarah, Joanna and Hannah who have all helped me throughout the process, I cant tell you how grateful I am. Thank you Romans, would recommend to anyone.PositiveQuality, Professionalism

Charlotte · 27 August 2021

★★★★★ 5/5

Google

Since 2015 Romans is responsible for managing my property in Bracknell. I am very happy and confident that I've made the right decision choosing Romans to fully manage the property. Mrs Sophie Newman is my property manager and I could not ask for a better one. Mrs Sophie Newman always keep me informed about any maintenance required and send quotes from contractors as well photos and feedbacks. Her hard work gives me peace of mind and assurance that the management of the property is in good hands.

Gilberto · 26 August 2021

★★★★★ 5/5

Google

Rohan was great when putting out house up for sale, no question was ever too silly (we had a lot!). Lyndsey in the sales progression team has been exceptional with her communication every step of the way. We feel in very safe hands with her.

Holly · 29 July 2024

★★★★★ 5/5

Google

Sold on first viewing. Absolutely recommend Romans especially Jack Barton who was so helpful and explained everything as we went along.

Cherry · 10 April 2026

★★★★★ 5/5

Google

Following a previous sale falling through, I contacted Jack Barton at the Bracknell office to arrange the sale of my house. Both Jack and the team at Bracknell, have provided an excellent service, and most importantly quickly found a buyer, so that I could retain the chain I was in. I have been kept up to date throughout the process and have felt valued as a customer. Many thanks!

Richard · 1 November 2022

★★★★★ 5/5

Google

I've just rented and moved into a 1 Bedroom apartment through Romans and the experience was great. Throughout my process with Romans I dealt with Jack Fisher, who was extremely helpful and professional. When I had questions he was always reachable either by email or phone and thoroughly went through each step, keeping me updated along the way. I would highly recommend renting a house through Romans, and having Jack Fisher as a point of contact.PositiveResponsiveness, Professionalism

Hannah · 27 August 2021

★★★★★ 5/5

Google

Very great service by Lisa and always up to date with all that is happening with my property. Essential since I live in the USA

David · 22 June 2026

★★★★★ 1/5

Google

We viewed a property by the lexicon town centre, Ringside apartments. It was shown to us by Katie from Romans. We were convinced and about to pay the reservation fee when suddenly Katie went on annual leave and handed it all over to Rachel. Which we found a little dodgy We asked rachel why the apartment hadnt been sold for 2 years she said it was maybe cause the hall was small. Later after a little google research we found out that it was not suitable for young families as it was used as a service apartment. they mislead us and had not informed us that the apartments are used as service apartments/Hotel, When Katie knew about this she should have informed us considering we were planning to move in with our 2 year old child. When we asked her if she was aware it was a service apartment cause Romans is managing this property she said she wasn't aware and will find out and never called us back. Horrible People, Never recommend using them They are overrated

John · 17 November 2020

★★★★★ 5/5

Google

I have recently sold my property through Romans Warfield. I was delighted with the service Joe offered. He was enthusiastic and kept me informed from the start with feedback from all viewings. My property sold within a week and once a sale was agreed the sales progression was taken over by Lyndsey. Lyndsey was amazing, working all hours and pushing the sale through by continually liaising with the other agent and solicitors in my chain. I would highly recommend Romans Warfield Branch.

Gara · 17 November 2020

★★★★★ 5/5

Google

Well what can I say about this young man Keiran. This is are first time buying a house. An Keiran made it so easy. This young man is so professional an very polite. An a little hint of good humour. He acted very fast when we asked him to put a offer in on a house. An we recieved a call with in 2 days to say yes we accept the offer. An the follow-up calls was just as professional as the first call we made to view the house. Thank you so much Keiran

Paul · 8 October 2020

★★★★★ 5/5

Google

I sold my bungalow through Romans and they provided great service from start to finish. Very friendly and helpful staff. Good communication throughout the sale. Special acknowledgment to Lyndsey who helped get the sale over the finish line when I was on holiday, including getting my meter readings for me. Thanks team

Bekki · 22 July 2026

★★★★★ 5/5

Google

I am really impressed with the professionally of Romans in Bracknell, esp. Ms Fazal. I have rented with them for nearly 5 years and anything that was broken or didn't work was replaced and/or fixed near immediately. Ms Fazal was my contact for the whole time and she is very professional, friendly and super helpful. I have made poor experiences renting in UK before but Romans really stand out - going the extra mile. I bought a house now so not renting any longer but really, many thanks to Romans, Ms Fazal and the team.PositiveResponsiveness, Quality, Professionalism, Value

Julia · 27 August 2020

★★★★★ 5/5

Google

This review is for Reece at Roman's Bracknell office. Reece is very proactive in helping his customers by approaching them about their issues and reaching out to the respective resolvers. I found Reece very helpful and always sharing updates on the issues. I wish Reece well with his career.

Shriharsh · 29 February 2024

★★★★★ 1/5

Google

I do not recommend! Fraudsters, extort money without any basis. They're harassing the news. Do not rent a resident of this Agency. Everything is nice only at the beginning, as the problems begin to move out. In the apartment I had a lot of inseasy things. After the announcement, no one fixed it, and even contacted me. On the day of removal, photos are taken of entire rooms, on the day of removal of each wall individually.

Magdalena · 19 April 2021

★★★★★ 5/5

Google

Jack has been incredibly friendly and professional in helping us to sell our home. We feel confident with the work that Romans have done and happy to sell through them. Thanks!

Toni · 16 December 2024

★★★★★ 5/5

Google

The assistance I received from Romans Bracknell was instrumental in my successful house hunt in the area. In particular, Bryony Ghai went above and beyond to support my case. Her prompt responses and valuable guidance enabled me to resolve several misunderstandings with my new landlord.

SOURABH · 28 April 2024

★★★★★ 5/5

Google

Jack Barton from the Bracknell branch provided excellent support from the valuation through to the offer being agreed. He was well prepared for the valuation appointment and clearly knowledgeable about our property and the local area. He coordinated the team for the viewings, kept communication clear throughout and handled the negotiation professionally. From going live to offer agreed took less than a week. Highly recommended.

Miriam · 6 April 2026

★★★★★ 5/5

Google

Dealt mainly with Hassan who has been really helpful and kept us up to date with progress etc. Where we had concerns over some parts of external process to do with checks with bank accounts he has liaised with the checking company and let us know what as happening as well as requested alternative way forward due to my concerns. We had to pop in to give copies of documents and its a lovely building and easy to park and we were welcomed on arrival and again Hassan dealt with us promptly and efficiently. Wholly recommend Romans and thanks Hassan for looking after us!

John · 8 February 2020

★★★★★ 5/5

Google

It was a first rental for me. I arrived in UK on 12th of October and urgently needed a cosy apartment to rent. I called Romans on 13th and we agreed with Romans' representative Spencer Mcay viewing of two suitable apartments on 14th in the evening. One was decided upon immediately by me and Spencer called me already on 15th (Saturday!) to confirm that landlord gave a green light to the deal. Spencer was very kind to me and supported me a lot during the process - face-to-face, by phone and e-mail. I am happy that I successfully (I am completely new to UK!) checked in very soon - on 8th November.

Sergejs · 29 July 2019

★★★★★ 5/5

Google

Prior to going with Romans I was with another agent and quite frankly it was a very bad experience. Tom and his team at Romans Warfield, Lewis and Joe could not have done more. Always had time to come and speak to me, kept me in the loop at all times and explained everything in layman terms. Nothing was too much trouble and Joe went the extra mile and is still helping me even though the sale has been agreed. Yes they are not cheap but you get what you pay for and they earn it. Bonus on top of the service etc. is that they are very nice people and very genuine. I should have gone with them from the start.. Would recommend without hesitation.

Jane · 29 July 2019

★★★★★ 1/5

Google

I don't know where to start. Bracknell Romans are clueless. They have no idea what they are doing. Awful service. As a landlord I was appalled at their lack of inventory reports. My home has been left in a huge mess and a contract would appear to mean nothing. 50p for a nail in a wall and £1 for ripped wallpaper is laughable. Not to mention the rest. There is zero communication an till something I wanted via them. And there is always a fee or fine for something you didn't request or asked for.

Nick · 29 July 2019

★★★★★ 5/5

Google

Seirian Jones was AMAZING! I am a landlord who lets property through Romans. I had an issue where I needed a copy of the block insurance details for a flat I'm trying to remortgage. I rang the service management company (not Romans) repeatedly and they were unable to help me. I rang Romans lettings asking for help and Seirian was able to use her contacts with the freeholder to get me a copy of the insurance certificate! Awesome job and really appreciate the help, it was above and beyond!

James · 29 July 2019