Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDaniel Hocking, well I must say, an amazing man.
Knows his job inside out if you ask me. Extremely competent at what he does. He made moving into my new home feel like a breeze. When I was worried, he reassured me that everything would be just fine. An amazing consultant.
I also cannot forget about mentioning Fin. I was given a full in depth tour of my new property by Fin, with no stone left unturned. He is also very competent at what he does. Overall, Dan and Fin has made my move a warm and welcoming experience, well done to the two of these amazing team members as a whole. 10/10.
M · 10 December 2025
Agent replied · 31 December 2025
Dear M G
We greatly appreciate your 5-star review and the time you took to share your experience with Daniel and Fin. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been renting a property through Romans in Bracknell for 5 years now. I am very happy with the service they give. Any maintenance issues are dealt with promptly and any questions I have are answered in a timely manner. My contact there is Paul Collins and he is particularly helpful. Thank you.
Tom · 22 June 2026
Agent replied · 22 August 2026
Dear Tom Liddiard, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Paul. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleDan has been totally professional and is always a pleasure to work with. He is pro active in all dealings ensuring effective communication at all times. Would highly recommend!
Andy · 1 December 2025
Agent replied
Dear Andy
We greatly appreciate your 5-star review and the time you took to share your experience with Dan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can't recommend this estate agency highly enough, especially Lyndsey, who was phenomenal throughout the entire house selling process. Her professionalism, patience, and proactive communication kept everything moving smoothly, even when coordinating with others up the chain. If you're looking for someone committed to excellent service, Lyndsey is your go-to. Thank you for making such a critical transition as seamless as possible!
Jenni · 11 November 2024
Agent replied · 9 December 2024
Dear Jenni Carr
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJack Barton and the team at Romans have been nothing but professional, friendly and easy to deal with. The service I have received is excellent. I sold my property quickly and for the realistic price we discussed. I would highly recommend this lovely team of people.
Ann · 30 March 2026
★★★★★ 5/5
GoogleMy partner and I have just completed our application for our first apartment together and Bryony Ghai was our super star!
Bryony helped us throughout the whole process, she offered us a video tour of an apartment that would soon to be listed to the public and it was exactly what we were looking for.
She handle all of our questions with professional expertise and always speedy with her responses. I appreciate all the help she gave us whilst guiding us through our application.
She outdone herself with her customer care and we would happily continue to rent with Romans Bracknell with her on their team!
Thank you so much Bryony, you’re fantastic.
Pepper · 30 November 2023
Agent replied · 30 December 2023
Dear Pepper Day
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would have no hesitation in recommending Jacqueline Miles-Miller at Romans Letting & Estate Agents. Jacqueline managed the tenancy arrangements on my behalf and I was kept up to date at all times. She was efficient, expeditious and friendly in dealing with all matters. In fact the whole process has been a very pleasant experience thanks to her. Thank you Jacqueline I truly appreciate all the help you have given me. All the best.
Julie · 14 March 2024
Agent replied · 21 March 2024
Dear Julie Mccallough
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans have been managing my uk property for many years now - at least ten years. They are very professional and keen to keep me and my tenants happy. I can rely on Romans and Ms Fazal to make sure the tenants are complying with the lease …
Keith · 22 June 2026
Agent replied · 22 August 2026
Dear Keith Woodall
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleRichard is extremely arrogant!
Having already instructed Sears, he contacted me his offers!
Trying to push me a service I have not requested.
Wasted my time through emails, to send an arrogant message to say that If I don't agree to his offers of an additional service for which he is asking for an extra payment, and finished his email with:
We are here if you decide to use Romans, if not I wish you all the very best.
Avoid at all cost, the most arrogant agent i dealt with!
If he deals like this with Landlords, imagine how he speaks to Tenants!
Teodora · 19 August 2023
Agent replied · 26 August 2023
Dear Teodora Dimitrova,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWas helped by William who went above and beyond to make sure i saw the property i was interested in. Thank you.
Jo · 1 December 2025
Agent replied · 31 December 2025
Dear Jo Lowe
We greatly appreciate your 5-star review and the time you took to share your experience with William. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleShona Rogers is an exceptional professional who possesses a remarkable wealth of knowledge in her field. Shona consistently maintained a high level of professionalism, always ready to provide assistance and support to us. Her communication skills are exemplary, ensuring that we receive clear and concise information. Moreover, Shona's ability to think outside the box enables her to offer innovative solutions and approaches to our specific needs and requirements. Without hesitation, we highly recommend this remarkable individual who consistently goes above and beyond to serve her clients.
Tanja · 29 June 2023
Agent replied · 29 July 2023
Dear Tanja Buys
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to everyone at Romans. Buying a first house is always a daunting experience but you really helped to make it as painless as possible.
From the moment we first reached out to you via Rightmove , we were impressed by your professionalism, extensive knowledge, and genuine willingness to guide us through the purchase. You were able to answer all my questions and went above and beyond at any chance you got.
I have and will continue to recommend Romans Bracknell at any chance I get. Seriously don’t think we would be where we are now without you and the team at Romans.
Not only did you provide exceptional service, but you also demonstrated a genuine care for our well-being and happiness. Your friendly demeanor and positive attitude helped ease any anxieties we which made the entire experience more enjoyable and memorable.
Thank you so much!
Joe · 29 June 2023
Agent replied · 29 July 2023
Dear Joe White
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis review is for Leo Shallom. Leo has been amazing in helping us secure our rental property. Went above and beyond to ensure we were taken care of as future tenants. Which is hardly ever the case from most property agencies.
He's stood out to me, so much so I'm leaving the agency a 5 star review. Thanks Leo, really appreciate all your efforts.
Jaco · 14 August 2025
★★★★★ 5/5
GoogleGreat agency with attentive and professional staff. Skye Jones, our Senior Property Manager, is amazing and communication is always easy with her. She deals promptly with any issues that arise and is very supportive. We are very appreciative.
Claudia · 22 July 2026
Agent replied · 22 August 2026
Dear Claudia Lopes
We greatly appreciate your 5-star review and the time you took to share your experience with Skye. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReece has been a great help with the sale of our property. We sold having only been on the market for a week and a half. He has kept us well informed of the process throughout the marketing of our property and couldn't have asked for better.
Thank you Reece!
Anthony · 2 December 2024
Agent replied · 9 December 2024
Dear Anthony Mccracken
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHave been purchasing my first home and Lyndsey Rogers has been amazing in helping get it over the line with difficult solicitors holding up the purchase. Kept me in the loop at all times, and felt like she genuinely cared about what it meant for me. Can’t recommend enough
Fred · 16 December 2024
Agent replied · 23 December 2024
Dear Fred White
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team were extremely professional and very friendly. Especially the colleague I was working with Finlay. As I had a very short amount of time to get everything sorted he mad things as simple and smooth as possible and had no problem with any questions I had especially as this is my first time renting. I couldn’t have asked for a better member of the team
Syvnx · 8 August 2026
★★★★★ 5/5
GoogleWe are very happy with Romans Estate and Letting Agents in Bracknell, our letting has been managed so professionally. All the team have been first rate, and, since the commencement of our letting, our contact Paul Collins, Property …
Millan · 22 June 2026
Agent replied · 22 August 2026
Dear Millan Sachania, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More
★★★★★ 5/5
GoogleI’ve had a genuinely positive experience working with Romans throughout my process. They’ve been consistently supportive and clear at every stage, which made everything much easier to navigate. A special mention to Daniel, who has been …
Paloma · 13 March 2026
★★★★★ 5/5
GoogleI just wanted to say a big thank you to our property manager, Jacqueline Miles-Miller! Unfortunately, we woke up to a leak in our property today, so we contacted Romans and spoke to Jacqueline. She immediately organised for a plumber to visit us, who was here by lunchtime and was able to fix the issue. She also liaised with our neighbours who were affected by the leak, which was a great help. Thank you for doing such an amazing job Jacqueline, we really appreciate it!
James · 30 December 2022
Agent replied · 30 December 2023
Dear James M
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing job by Leo, Dan and Fin at Romans in Bracknell. The property was let the day it came on the market and they were a great support throughout the process. Well done !!
Andrew · 22 July 2026
Agent replied · 22 August 2026
Dear Andrew Nicholson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI want to thank Lorraine and her team for their exceptional support during our recent property transaction. Despite many challenges and a tight timeline, their dedication and efficiency helped us secure the property and complete the move before our lease expired. Their professional and prompt service made a potentially stressful process much more manageable. Highly recommended! 👍🏻
Wing · 27 June 2024
Agent replied · 26 August 2024
Dear Wing Kwok
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI am a landlord and Romans are my agents. They are passive aggressive, unhelpful, rude to my tenants, and the only thing the do well is take your money. If you are looking for a managed service, look somewhere else. I have never been so un impressed with a service provider.
Katharine · 13 March 2026
Agent replied · 13 April 2026
Dear Katharine,
We value your feedback and sincerely appreciate you taking the time to share … More
★★★★★ 5/5
GoogleI just wanted to say a big thank you to our property manager, Jacqueline Miles-Miller! Unfortunately, we woke up to a leak in our property today, so we contacted Romans and spoke to Jacqueline. She immediately organised for a plumber to visit us, who was here by lunchtime and was able to fix the issue. She also liaised with our neighbours who were affected by the leak, which was a great help. Thank you for doing such an amazing job Jacqueline, we really appreciate it!
James · 1 November 2022
Agent replied · 29 July 2023
Dear James M
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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